.. _synchronize_users__lines__and_phones_from_cisco_unified_cm:

Synchronize Users, Lines, and Phones from Cisco Unified CM
----------------------------------------------------------

This procedure synchronizes users, lines, and phones from Cisco Unified Communications Manager (Unified CM).

.. note::

   Synchronizing lines and phones is meant only for self-provisioning and is not
   intended for a full migration scenario. Only Jabber and desk phones are
   supported for synchronizing from Unified CM. Single Number Reach and Extension
   Mobility are not supported in terms of adding to Unified CM first and then
   synchronizing into VOSS Automate.
   
   Use MIF filter to detect the unsynchronized users, and purge them from the
   affected site. After the users are purged, import the Unified CM once again.



1. Set the hierarchy path to the hierarchy node where the Unified CM server is.
2. Go to (default menu) **User Management > Sync & Purge > CUCM Users, Lines, and Phones**.
3. Complete the following fields.

.. tabularcolumns:: |p{3cm}|p{12cm}|

+---------------------+----------------------------------------------+
| Field               | Description                                  |
+=====================+==============================================+
| Remove Log Messages | Select this check box if you want to remove  |
|                     | user management logs before synchronizing.   |
+---------------------+----------------------------------------------+
|                     | Choose **Local** to remove logs at the       |
| Remove Log          | hierarchy of the selected Unified CM. Select |
| Direction           | **Down** to remove logs at and below the     |
|                     | hierarchy of the selected Unified CM. This   |
|                     | field appears only if the **Remove Log       |
|                     | Messages** check box is selected.            |
+---------------------+----------------------------------------------+
| Action              | Choose synchronize. This field is mandatory. |
+---------------------+----------------------------------------------+
|                     | Choose the Unified CM server. Data is        |
| Cisco Unified CM    | synchronized from the selected Unified CM.   |
|                     | This field is mandatory.                     |
+---------------------+----------------------------------------------+

4. Click **Save** to start synchronizing.