.. _role_mapping_for_prime_collaboration_assurance:


.. rst-class:: chapter-with-expand

Role Mapping for Prime Collaboration Assurance
----------------------------------------------

Service providers deploying VOSS Automate use role-based access control (RBAC) to
restrict certain management actions to a specific set of users. Administrators
at each level have access to the information in all hierarchy levels below them.

Prime Collaboration Assurance roles are hierarchical in the following order:

1. Super Administrator - Includes all privileges of System Administrator, Network
   Administrator, Operator, and Help Desk, along with the Super Administrator
   permissions.
2. System Administrator.
3. Network Administrator - Includes all privileges of Operator and Help Desk, along
   with the Network Administrator permissions.
4. Operator - Read-only administrative access.
5. Help Desk.

VOSS Automate roles map to the Prime Collaboration Assurance roles shown in the
following table. You can find Roles in VOSS Automate under **Role Management > Roles**.
The three drop-down lists that are important in VOSS Automate are **Hierarchy Type**,
**Service Assurance Role Type**, and **HCS Component Access**.

Prime Collaboration Assurance roles are shown in this table in hierarchical order
from top to bottom. The role shown in BOLD represents the highest role available.

Role Mapping Between VOSS Automate and Prime Collaboration Assurance
.....................................................................

+---------------+----------------+----------------------+--------------------------+--------------------------+
| Hierarchy     | Service        |                      | Prime Collaboration      |                          |
| Type in       | Assurance Role | HCS Component Access | Assurance Role           | Notes                    |
| VOSS Automate | Type           |                      |                          |                          |
+===============+================+======================+==========================+==========================+
|               |                |                      |                          | Provider roles are       |
|               |                |                      |                          | always the top           |
|               |                |                      |                          | organization unit in     |
|               |                |                      |                          | the VOSS Automate        |
|               |                |                      |                          | navigation tree.         |
|               |                |                      |                          |                          |
|               |                |                      |                          | The Provider roles can   |
|               |                |                      |                          | see all devices,         |
|               |                |                      |                          | including shared         |
|               |                |                      | **Super Administrator**, | devices such as Cisco    |
| Provider      | Administrator  | Fulfillment and      | System Administrator,    | Unified Border Element   |
|               |                | Service Assurance    | Network Administrator    | (SP Edition).            |
|               |                |                      |                          |                          |
|               |                |                      |                          | A Provider with this     |
|               |                |                      |                          | role has                 |
|               |                |                      |                          | Administrative level     |
|               |                |                      |                          | access to VOSS Automate  |
|               |                |                      |                          | and Prime Collaboration  |
|               |                |                      |                          | Assurance.               |
+---------------+----------------+----------------------+--------------------------+--------------------------+
|               |                |                      |                          | A Provider with this     |
|               |                |                      |                          | role has Administrative  |
+---------------+----------------+----------------------+--------------------------+--------------------------+
|               |                | Service              |                          | level access to          |
|               |                | Assurance            |                          | VOSS Automate and Prime  |
|               |                | Only                 |                          | Collaboration            |
|               |                |                      |                          | Assurance.               |
+---------------+----------------+----------------------+--------------------------+--------------------------+
|               |                |                      |                          | A Provider with this     |
|               |                |                      |                          | role has                 |
|               |                | Fulfillment          |                          | Administrative level     |
|               |                | Only                 | Not Applicable           | access to VOSS Automate. |
+---------------+----------------+----------------------+--------------------------+--------------------------+
|               |                |                      |                          | A Provider with this     |
|               |                |                      |                          | role has                 |
|               |                |                      |                          | Administrative level     |
|               |                | Fulfillment          |                          | read-only access to      |
|               | Operator       | and Service          | **Operator**, Help Desk  | VOSS Automate            |
|               |                |                      |                          | and Prime                |
|               |                |                      |                          | Collaboration            |
|               |                |                      |                          | Assurance.               |
+---------------+----------------+----------------------+--------------------------+--------------------------+


+---------------+----------------+----------------------+---------------------------+--------------------------+
| Hierarchy     | Service        |                      | Prime Collaboration       |                          |
| Type in       | Assurance Role | HCS Component Access | Assurance Role            | Notes                    |
| VOSS Automate | Type           |                      |                           |                          |
+===============+================+======================+===========================+==========================+
|               |                | Service              |                           | A Provider with this     |
|               |                | Assurance            |                           | role has                 |
|               |                | Only                 |                           | Administrative level     |
|               |                |                      |                           | read-only access to      |
|               |                |                      |                           | VOSS Automate and Prime  |
|               |                |                      |                           | Collaboration            |
|               |                |                      |                           | Assurance.               |
+---------------+----------------+----------------------+---------------------------+--------------------------+
|               |                |                      |                           | A Provider with this     |
|               |                |                      |                           | role has                 |
|               |                | Fulfillment          |                           | Administrative level     |
|               |                | Only                 | Not Applicable            | read-only access to      |
|               |                |                      |                           | VOSS Automate.           |
+---------------+----------------+----------------------+---------------------------+--------------------------+
|               |                |                      |                           | These roles can only     |
|               |                |                      |                           | see the customer         |
|               |                |                      |                           | information that         |
|               |                |                      |                           | belongs to your          |
|               |                |                      |                           | Reseller organization.   |
|               |                |                      |                           |                          |
|               |                | Fulfillment and      |                           | A Reseller with this     |
| Reseller      | Administrator  | Service Assurance    | **Network Administrator** | role has                 |
|               |                |                      |                           | Administrative level     |
|               |                |                      |                           | access to VOSS Automate  |
|               |                |                      |                           | and Prime                |
|               |                |                      |                           | Collaboration            |
|               |                |                      |                           | Assurance.               |
+---------------+----------------+----------------------+---------------------------+--------------------------+
|               |                |                      |                           | A Reseller               |
|               |                |                      |                           | with this role           |
|               |                |                      |                           | has Administrative       |
|               |                | Service              | Network Administrator     | level access to          |
|               |                | Assurance            |                           | VOSS Automate and Prime  |
|               |                | Only                 |                           | Collaboration            |
|               |                |                      |                           | Assurance.               |
+---------------+----------------+----------------------+---------------------------+--------------------------+
|               |                |                      |                           | A Reseller               |
|               |                |                      |                           | with this role           |
|               |                |                      |                           | role has                 |
|               |                | Fulfillment          |                           | Administrative level     |
|               |                | Only                 | Not Applicable            | access to VOSS Automate. |
+---------------+----------------+----------------------+---------------------------+--------------------------+


+---------------+----------------+----------------------+---------------------------+--------------------------+
| Hierarchy     | Service        |                      | Prime Collaboration       |                          |
| Type in       | Assurance Role | HCS Component Access | Assurance Role            | Notes                    |
| VOSS Automate | Type           |                      |                           |                          |
+===============+================+======================+===========================+==========================+
|               |                |                      |                           | A Reseller with this     |
|               |                |                      |                           | role has                 |
|               |                |                      |                           | Administrative level     |
|               |                | Fulfillment          |                           | read-only access to      |
|               | Operator       | and Service          | **Operator**, Help Desk   | VOSS Automate, Hosted    |
|               |                | Assurance            |                           | Collaboration            |
|               |                |                      |                           | Mediation-Fulfillment,   |
|               |                |                      |                           | and Prime                |
|               |                |                      |                           | Collaboration            |
|               |                |                      |                           | Assurance.               |
+---------------+----------------+----------------------+---------------------------+--------------------------+
|               |                |                      |                           | A Reseller with this     |
|               |                |                      |                           | role has                 |
|               |                |                      |                           | Administrative level     |
|               |                | Service              | Operator, Help Desk       | read-only access to      |
|               |                | Assurance            |                           | VOSS Automate and Prime  |
|               |                | Only                 |                           | Collaboration            |
|               |                |                      |                           | Assurance.               |
+---------------+----------------+----------------------+---------------------------+--------------------------+
|               |                |                      |                           | A Reseller with this     |
|               |                |                      |                           | role has                 |
|               |                | Fulfillment          |                           | Administrative level     |
|               |                | Only                 | Not Applicable            | read-only access to      |
|               |                |                      |                           | VOSS Automate and Hosted |
|               |                |                      |                           | Collaboration            |
|               |                |                      |                           | Mediation-Fulfillment.   |
+---------------+----------------+----------------------+---------------------------+--------------------------+
|               |                |                      |                           | With this role you can   |
|               |                |                      |                           | only see your own        |
|               |                |                      |                           | customer information.    |
|               |                |                      |                           |                          |
|               |                |                      |                           | A Customer with this     |
|               |                | Fulfillment and      |                           | role has                 |
| Customer      | Administrator  | Service Assurance    | **Network Administrator** | Administrative level     |
|               |                |                      |                           | access to VOSS Automate, |
|               |                |                      |                           | Hosted Collaboration     |
|               |                |                      |                           | Mediation-Fulfillment,   |
|               |                |                      |                           | and Prime                |
|               |                |                      |                           | Collaboration            |
|               |                |                      |                           | Assurance.               |
+---------------+----------------+----------------------+---------------------------+--------------------------+
|               |                |                      |                           | A Customer with this     |
|               |                |                      |                           | role has Administrative  |
|               |                | Service              | **Network Administrator** | level access to          |
|               |                | Assurance            |                           | to VOSS Automate and     |
|               |                | Only                 |                           | Prime Collaboration      |
|               |                |                      |                           | Assurance.               |
+---------------+----------------+----------------------+---------------------------+--------------------------+


+---------------+----------------+----------------------+---------------------+--------------------------+
| Hierarchy     | Service        |                      | Prime Collaboration |                          |
| Type in       | Assurance Role | HCS Component Access | Assurance Role      | Notes                    |
| VOSS Automate | Type           |                      |                     |                          |
+===============+================+======================+=====================+==========================+
|               |                |                      |                     | A Customer with this     |
|               |                |                      |                     | role has                 |
|               |                | Fulfillment          |                     | Administrative level     |
|               |                | Only                 | Not Applicable      | access to VOSS Automate  |
|               |                |                      |                     | and Hosted               |
|               |                |                      |                     | Collaboration            |
|               |                |                      |                     | Mediation-Fulfillment.   |
+---------------+----------------+----------------------+---------------------+--------------------------+
|               |                |                      |                     | A Customer with this     |
|               |                |                      |                     | role has                 |
|               |                |                      |                     | Administrative level     |
|               |                | Fulfillment          |                     | read-only access to      |
|               | Operator       | and Service          | Operator, Help Desk | VOSS Automate, Hosted    |
|               |                | Assurance            |                     | Collaboration            |
|               |                |                      |                     | Mediation-Fulfillment,   |
|               |                |                      |                     | and Prime                |
|               |                |                      |                     | Collaboration            |
|               |                |                      |                     | Assurance.               |
+---------------+----------------+----------------------+---------------------+--------------------------+
|               |                |                      |                     | A Customer with this     |
|               |                |                      |                     | role has                 |
|               |                |                      |                     | Administrative level     |
|               |                | Service              | Operator, Help Desk | read-only access to      |
|               |                | Assurance            |                     | VOSS Automate and Prime  |
|               |                | Only                 |                     | Collaboration            |
|               |                |                      |                     | Assurance.               |
+---------------+----------------+----------------------+---------------------+--------------------------+
|               |                |                      |                     | A Customer with this     |
|               |                |                      |                     | role has                 |
|               |                | Fulfillment          |                     | Administrative level     |
|               |                | Only                 | Not Applicable      | read-only access to      |
|               |                |                      |                     | VOSS Automate and Hosted |
|               |                |                      |                     | Collaboration            |
|               |                |                      |                     | Mediation-Fulfillment.   |
+---------------+----------------+----------------------+---------------------+--------------------------+