.. _provision_contact_center_agent:

Provision the Contact Center Agent
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If the Subscriber is assigned an Entitlement Profile that has the Contact Center
service enabled, then the subscriber can be provisioned as a Contact Center Agent.
A **Contact Center** tab is then available on the subscriber input form to manage
Contact Center Agent properties.



Procedure
.........

1. Choose **Subscriber Management > Subscribers**. From the **Subscribers** list,
   click the name of the subscriber to be provisioned as a Contact Center Agent.
2. Choose the **Contact Center** tab.