.. _move_users_customer_to_site: Moving Users from Customer to Site .................................. .. _19.1.2|VOSS-541: Use this procedure to move users from Customer to Site. When you move users, choose a default role for the users that is appropriate for the target hierarchy node. 1. Log in at the appropriate hierarchy level. 2. Choose **User Management > Move Users**, or **Overbuild > Move Users**. 3. In the **Action** drop-down, choose the move method. * If you choose **Move users by filters**: a. From the **Move From Hierarchy** drop-down, choose the hierarchy node from which you are moving the user. A note appears stating that only users at the hierarchy you chose will be moved. b. From the **Available** list, choose one or more Move Filters and click **Select** to move them to the **Selected** list. You can choose filters in a different order to change the order in which they are applied. c. Click **Save** to move the filtered users. * If you choose **Move users by usernames**: a. From the **Move From Hierarchy** drop-down, choose the hierarchy node from which you are moving the users. The **Move To Hierarchy** drop-down appears. b. From the **Move To Hierarchy** drop-down, choose the target hierarchy node. The **Move To Role** drop-down appears. c. From the **Set Default Role** drop-down, choose the default role for the moved users. This default role will be assigned to the moved users unless valid LDAP Custom Role Mappings have been configured, which take precedence over the default role (see: :ref:`set_up_ldap_custom_role_mappings`). d. Click **Users +**, and from the drop-down, choose the user to move, repeat for each user you want to move. Alternatively select the **Move All Users** check box to select all the users. e. Click **Save** to move the users. * If you choose **Move user by username**: a. From the **User** drop-down, choose the user to move. The **Move From Hierarchy** drop-down appears displaying the existing hierarchy. b. From the **Move To Hierarchy** drop-down, choose the target hierarchy node. The **Set Default Role** drop-down appears. c. From the **Set Default Role** drop-down, choose the default role to assign to the moved user. This default role will be assigned to the moved users unless valid LDAP Custom Role Mappings have been configured, which take precedence over the default role (see: :ref:`set_up_ldap_custom_role_mappings`). d. Click **Save** to move the user. 4. Choose **User Management > Users** to verify that the users are moved to the target hierarchy.