.. _modify_site_defaults:
.. rst-class:: chapter-with-expand
Modify Site Defaults
--------------------
.. _18.2|VOSSSOL-7876:
.. _12.5(1)|VOSSSOL-7876:
.. _18.1-Patch-Bundle-3|VOSSSOL-7876:
.. _18.1-Patch-Bundle-3|EKB-944:
.. _19.2.1|VOSS-637:
.. _20.1.1|VOSS-670|EKB-4062:
.. _19.3.4|VOSS-696:
.. _21.1|VOSS-847:
This procedure displays and updates site defaults.
.. note::
Site defaults provide the default values for several of the tasks performed during onboarding. When
creating a site, a site defaults instance is created on the site, having the same name as the
new site, and pre-populated with several default values.
For Provider deployments, when creating a Cisco HCS site dial plan, the site
defaults on the site are updated with dial-plan-related attributes that are
affected by the deployed site dial plan. Any related existing values are overwritten.
When the site dial plan is removed, these values are reset (set to empty) in the site
defaults.
The Site Defaults Doc (SDD) is useful for managing multi-site, multi-country
customers. A SDD allows a Provider administrator (or higher) to define geo-specific
information at a site level, allowing multinational sites to stay in sync.
Geo-specific information includes CUCM user-locale and network-locale defaults,
as well as the CUC time zone and language defaults.
**Perform these steps**:
1. Log in to VOSS Automate (to the Admin Portal or to the Business Admin Portal),
as provider, reseller, or customer administrator.
2. Open the site defaults editing screen:
* In the Business Admin Portal, go to **Site Management > Site Defaults**; then,
select the relevant site to open the Site Defaults[name] screen.
* In the Admin Portal, go to **Site Management > Defaults** to open the Defaults screen;
then, select the relevant site to open the Defaults[name] screen.
3. Click through the following tabs to modify default values, as required in accordance with your
devices and vendors:
* General Defaults
* Device Defaults
* Line Defaults
* User Defaults
* CUC Defaults
* HotDial Defaults
* Overbuild Defaults
* MS Teams
4. Save your changes.
.. note::
* Field descriptions for the tabs on this screen are documented below.
* Note that the SDD also contains ten custom string fields and ten custom boolean fields,
which are, by default, untitled and hidden:
* ``custom_string_1`` to ``custom_string_10``
* ``custom_boolean_1`` to ``custom_boolean_10``
To enable and use these fields, higher-level administrators can modify the field display
policy for the SDD (at a specific hierarchy). Once the fields are available,
designers can reference the fields in custom configuration templates and workflows.
.. rubric:: Related Topics
*
.. raw:: latex
Site Defaults Doc Templates in the Core Feature Guide.
.. raw:: html
Site Defaults Doc Templates
General Defaults Tab
.....................
.. tabularcolumns:: |p{4cm}|p{11cm}|
+---------------------------+---------------------------------------------+
| Option | Default Value |
+===========================+=============================================+
| Name | Mandatory. The same name as the site. |
| | |
| | Only one instance of site defaults exists |
| | for a site. |
+---------------------------+---------------------------------------------+
| Default CUCM Device Pool | Cu{CustomerId}Si{SiteId}-DevicePool |
| | |
+---------------------------+---------------------------------------------+
| Default CUCM Location | Cu{CustomerId}Si{SiteId}-Location |
+---------------------------+---------------------------------------------+
| Default CUCM Region | Cu{CustomerId}Si{SiteId}-Region |
+---------------------------+---------------------------------------------+
| Default CUCM Date/Time | CMLocal |
| Group | |
| | For Provider deployments, choose from the |
| | drop-down list. |
+---------------------------+---------------------------------------------+
| Default User Locale | The user locale identifies a set of |
| | detailed information to support users at |
| | the specific location, including language |
| | and font. Choose the required user locale |
| | from the drop-down list, which contains all |
| | user locales available on the CUCM at the |
| | selected location. |
+---------------------------+---------------------------------------------+
| Default Network Locale | The network locale contains a definition of |
| | the tones and cadences that the phones and |
| | gateways use at the specific location. |
| | Choose the required network locale from the |
| | drop-down list, which contains all network |
| | locales available on the CUCM at the |
| | selected location. |
+---------------------------+---------------------------------------------+
| Default User Profile (for | Choose from the drop-down list. |
| User Self Provisioning) | |
+---------------------------+---------------------------------------------+
| Default CUCM Hunt Pilot | Cu{CustomerId}Si{SiteId}-Feature-PT |
| Partition | |
+---------------------------+---------------------------------------------+
| Default CUCM Call Pickup | Cu{CustomerId}Si{SiteId}-Feature-PT |
| Partition | |
+---------------------------+---------------------------------------------+
| Default CUCM Call Park | Cu{CustomerId}Si{SiteId}-Feature-PT |
| Partition | |
+---------------------------+---------------------------------------------+
| Default CUCM MeetMe | Cu{CustomerId}Si{SiteId}-Feature-PT |
| Partition | |
+---------------------------+---------------------------------------------+
| Default CUCM Group | Defined via a macro in the |
| | CUSTOMER_TEMPLATE and the algorithm chosen |
| | for CUCM Group selection, either *Least |
| | Utilized* or *Default*. |
| | |
| | See CUCM Group Selection in the Core |
| | Feature Guide for details. |
+---------------------------+---------------------------------------------+
.. rubric:: Related Topics
*
.. raw:: latex
CUCM Group Selection in the Core Feature Guide.
.. raw:: html
CUCM Group Selection
*
.. raw:: latex
Configure CUCM Groups in the Provider HCS Dial Plan Management Support Guide.
.. raw:: html
Configure CUCM Groups
Device Defaults Tab
....................
Values on the **Device Defaults** tab are applied to the configuration template
associated with adding a subscriber (SubcriberPhonePrePopulate).
.. tabularcolumns:: |p{4cm}|p{11cm}|
+------------------------------+---------------------------------------------+
| Option | Default Value |
+==============================+=============================================+
| Default CUCM Phone Product | Cisco 9971 |
+------------------------------+---------------------------------------------+
| Default CUCM Phone Protocol | SIP |
+------------------------------+---------------------------------------------+
| Default CUCM Phone Button | Standard 9971 SIP |
| Template | |
+------------------------------+---------------------------------------------+
| Default CUCM Phone Security | Cisco 9971 - Standard SIP Non-Secure |
| Profile | Profile |
+------------------------------+---------------------------------------------+
| Default CUCM Phone Softkey | Standard User |
| Template | |
+------------------------------+---------------------------------------------+
| Default CUCM Phone SIP | Standard SIP Profile |
| Profile | |
+------------------------------+---------------------------------------------+
| Default CUCM Phone | Standard Presence Group |
| Presence Group | |
+------------------------------+---------------------------------------------+
| Default CUCM Phone Common | Standard Common Phone Profile |
| Profile | |
+------------------------------+---------------------------------------------+
| Default CUCM Phone Line E164 | Enter a E164 mask value that will be |
| Mask | applied as a default when devices have not |
| | been configured with static values. |
+------------------------------+---------------------------------------------+
| Default CUCM Device CSS | Cu{CustomerId}Si{SiteId}-{countryIsoCode}- |
| | DP-Emer-CSS |
+------------------------------+---------------------------------------------+
| Default CUCM User Subscribe | Internal-CSS |
| CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Phone Subscribe | Cu{CustomerId}Si{SiteId}-InternalOnly-CSS |
| CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Device Profile | Cisco 9971 |
| Product | |
+------------------------------+---------------------------------------------+
| Default CUCM Device Profile | SIP |
| Protocol | |
+------------------------------+---------------------------------------------+
| Default CUCM Device Profile | Standard 9971 SIP |
| Button Template | |
+------------------------------+---------------------------------------------+
.. tabularcolumns:: |p{4cm}|p{11cm}|
+------------------------------+---------------------------------------------+
| Option | Default Value |
+==============================+=============================================+
| Default CUCM Device Profile | None. Enter a E164 mask value that will be |
| Line E164 Mask | applied as a default when devices have not |
| | been configured with static values. |
+------------------------------+---------------------------------------------+
| Default CUCM Device Profile | None |
| EMCC CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Remote | None |
| Destination Profile CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Remote | None |
| Destination Profile | |
| ReRouting CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Remote | None. Enter a E164 mask value that will be |
| Destination Profile Line | applied as a default when devices have not |
| E164 Mask | been configured with static values. |
+------------------------------+---------------------------------------------+
| Use National Mask Format | When this check box is selected, the E164 |
| | Mask will use the National format of the |
| | associated E164 Number. |
| | |
| | For example, if the E164 Number has been |
| | added in the format +44 1234 5000, and this |
| | check box is selected, the E164 Mask on the |
| | device will have the International Dialing |
| | Code prefix removed e.g. +44, and a '0' will|
| | be prefixed to the number e.g. 012345000. |
| | |
| | Note: |
| | |
| | For Quick Add Subscriber, set the following |
| | value in the **E164 Mask** field of the |
| | relevant phone, device profile and remote |
| | destination profile configuration template |
| | {{ macro.SDD_QAS_E164Number_MCR }}. See the |
| | "Reference CUCM Phone Template" CFT for |
| | an example configuration. |
+------------------------------+---------------------------------------------+
Line Defaults Tab
..................
Values on the **Line Defaults** tab are applied to the configuration template
associated with adding a line (line-cft).
.. tabularcolumns:: |p{4cm}|p{11cm}|
+------------------------------+---------------------------------------------+
| Option | Default Value |
+==============================+=============================================+
| Default CUCM Line BLF | Standard Presence Group |
| Presence Group | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Voicemail | None |
| Profile | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Partition | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Alternate | None |
| E164 Partition | |
+------------------------------+---------------------------------------------+
| Default CUCM Line CSS | Cu{CustomerId}Si{SiteId}-InternalOnly-CSS |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward No Answer CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward All CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward No Answer Internal | |
| CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward Busy CSS | |
+------------------------------+---------------------------------------------+
.. tabularcolumns:: |p{4cm}|p{11cm}|
+------------------------------+---------------------------------------------+
| Option | Default Value |
+==============================+=============================================+
| Default CUCM Line Call | Internal-CSS |
| Forward Busy Internal CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward No Coverage CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward No Coverage Internal | |
| CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward On Failure CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward On Failure Internal | |
| CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward Not Registered CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | CU1-DummyBlk-CSS |
| Forward Alternate Party CSS | |
+------------------------------+---------------------------------------------+
| Default CUCM Line Call | Internal-CSS |
| Forward Secondary CSS | |
+------------------------------+---------------------------------------------+
User Defaults Tab
...................
.. tabularcolumns:: |p{4cm}|p{11cm}|
+-------------------------------+--------------------------------------+
| Option | Default Value |
+===============================+======================================+
| Default System User Role | {SiteName}SelfService |
+-------------------------------+--------------------------------------+
| Default CUCM User BLF | Standard Presence group |
| Presence Group | |
+-------------------------------+--------------------------------------+
| Default CUCM Service Profile | None |
+-------------------------------+--------------------------------------+
| Default Self-service Language | Choose from the drop-down list |
| | of installed Self-service languages. |
| | Default is English (en-us). |
+-------------------------------+--------------------------------------+
CUC Defaults Tab
.................
For more information about the settings on this tab, see:
.. raw:: latex
Cisco Unity Connection Localization in the Core Feature Guide.
.. raw:: html
Cisco Unity Connection Localization
.. tabularcolumns:: |p{4cm}|p{11cm}|
+---------------------------+----------------------------------------------+
| Option | Default Value |
+===========================+==============================================+
| Default CUC Phone System | This field is populated by the Voice Mail |
| | workflow when a Voice Mail pilot number is |
| | associated with a site. Likewise, the field |
| | is reset (Empty) when the Voice Mail pilot |
| | number is disassociated from a site. |
+---------------------------+----------------------------------------------+
| Default CUC Subscriber | This field is populated by the Voice Mail |
| Template | workflow when a Voice Mail pilot number is |
| | associated with a site. Likewise, the field |
| | is reset (Empty) when the Voice Mail pilot |
| | number is disassociated from a site. |
+---------------------------+----------------------------------------------+
| Default CUC HTML | Default\_Dynamic\_Icons |
| Notification Template | |
+---------------------------+----------------------------------------------+
| Default CUC SMPP Provider | None |
+---------------------------+----------------------------------------------+
| Default CUC TimeZone | None. Choose from the drop-down list, for |
| | example: GMT-05:00-America-New_York. The |
| | timezones available in this drop-down are |
| | those added in **Services > CUC Localization |
| | > CUC TimeZone Filters** (see cross |
| | reference below). |
| | |
| | You can also manually enter a valid |
| | timezone index value in this field, for |
| | example 035 for (GMT-05:00) Eastern Time |
| | (US and Canada). Note that the code entered |
| | must already be installed on the CUC server |
| | associated to this site. |
+---------------------------+----------------------------------------------+
| Default CUC Language | None. Choose from the drop-down list, for |
| | example: English-US. The languages available |
| | in this drop-down are those in **Services > |
| | CUC Localization > CUC Language Filters** |
| | (see cross reference below). |
| | |
| | You can also manually enter a valid Locale |
| | ID (LCID) value for the language in this |
| | field, for example 1036 for French - France. |
| | Note that the code entered must already be |
| | installed on the CUC server associated to |
| | this site. |
+---------------------------+----------------------------------------------+
| Default Language That | None. Choose from the drop-down list: |
| Callers Hear | |
| | * Inherit Language From Caller |
| | * Use System Default Language |
| | * [Use the User Language] e.g. English |
| | (United States). See "Default CUC Language"|
| | above. |
| | * [Choice of Languages] e.g. Spanish (Spain |
| | Traditional). See "Default CUC Language" |
| | above). |
+---------------------------+----------------------------------------------+
HotDial Defaults Tab
.....................
+---------------------------+---------------------+
| Option | Default Value |
+===========================+=====================+
| Default PLAR CSS | None |
+---------------------------+---------------------+
| Default HotDial TimeZone | None |
+---------------------------+---------------------+
Overbuild Defaults Tab
.......................
The Overbuild Defaults tab is visible only to Provider and Reseller administrators.
Settings on this tab:
* Include Site for Overbuild (yes/no)
* Create Internal Number Inventory at CustomerId (yes/no)
* Overbuild Device Control (e.g., Move All Devices, Limit Moved Devices)
* Add additional device pools
For more information about the settings on this tab, see:
.. raw:: latex
Overbuild Site Defaults: Overview in the Core Feature Guide.
.. raw:: html
Overbuild Site Defaults: Overview
MS Teams Tab
.......................
Settings on this tab:
* Allow you to manage MS Azure user deletion on VOSS Automate. Set: **Auto Delete VOSS4UC User**
* Specify a dial plan: **Default Tenant Dial Plan** - See:
.. raw:: latex
Configure Microsoft Tenant Dialplan in the Core Feature Guide.
.. raw:: html
Configure Microsoft Tenant Dialplan
* Set MS Teams policies - See:
.. raw:: latex
Introduction to Microsoft Teams Policies in the Core Feature Guide.
.. raw:: html
Introduction to Microsoft Teams Policies
* Select a country for default usage: **Default Usage Location**