.. _manually_disable_administrator_account:

Manually Disable Administrator Account
--------------------------------------

Usually, an administrator account is disabled when the password has expired.
However, an administrator at a higher hierarchy level can manually disable an
administrator account at any time.

.. note::

   Manually disabling an administrator is preferred to manually locking out
   an administrator as you can provide the reason for disabling.


1. Log in as provider, reseller, or customer admin.
2. Choose **User Management > Admins**.
3. Click the administrator whose account you want to disable.
4. Click the **Account Information** tab.
5. Select the **Disabled** check box.
6. Enter the reason the account is disabled in the **Reason for Disabled** field.
   This reason will be displayed to the administrator when the next login attempt fails.
7. Click **Save**.