.. _upgrade_multinode:

.. rst-class:: chapter-with-expand

Unified Node Topology: Upgrade a Multinode Environment with the Delta Bundle
----------------------------------------------------------------------------

.. index:: cluster;cluster upgrade
.. index:: cluster;cluster status
.. index:: screen

.. _19.1.1|EKB-1249:
.. _19.1.2|EKB-2262:
.. _19.2.1|EKB-2636:
.. _19.2.1|VOSS-497|EKB-3126:
.. _19.3.1|EKB-3806:
.. _19.3.4|EKB-6669: 
.. _19.3.4|EKB-1969:
.. _19.3.4|EKB-4132:
.. _19.3.4|EKB-6084: 

    
.. note::    

  * While system upgrade takes approximately two hours
    at a single site, this may vary in accordance with your topology, number of
    devices and subscribers. Adjust your upgrade maintenance window
    to allow for your configuration.
    

The standard **screen** 
command should be used where indicated, and
the `reconnect` parameter is available if needed:

* **screen** - start a new session
* **screen -ls** - show sessions already available
* **screen -r [screen PID]** - reconnect to a disconnected session

We recommend using the **screen**
command to avoid failures if the connection is interrupted whilst
running the command. If the connection is interrupted whilst running
the command in ``screen`` then the session can be retrieved by first
listing the sessions PID currently running in screen:
**screen -ls**, and then reconnecting to the session using
**screen -r [screen PID]**.

The version of **screen** used in VOSS Automate also supports the creation of a
log file. If long-running commands will be run, the log file
captures screen console output up to the session timeout.
A message shows:

:: 

  timed out waiting for input: auto-logout

To create a screen log file:

1. Run **screen** and wait for screen to open.
2. Press **<Ctrl>-a** then **:** (colon). This will enter screen command mode
   at the bottom of the console.
3. Create your screen logfile in the ``media/`` directory:

   a. In screen command mode, type **logfile media/<screen-logfilename>.log**
   #. Press **<Enter>**
   #. Press **<Ctrl>-a** and then **H** to start writing to the log file
   #. Run your commands.

If the **screen** session times out, you can obtain console output from
the log file, for example:

**$ sftp platform@<host>:media/<screen-logfilename>.log**





.. _Download-Files-and-Check-script:

Download Files and Check 
..........................................


.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+-------------------------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                                                 | Notes and Status   |
+=======================================================================================================+====================+
| VOSS files:                                                                                           |                    |
|                                                                                                       |                    |
| **https://voss.portalshape.com > Downloads > VOSS Automate > XXX > Upgrade**                          |                    |
|                                                                                                       |                    |
| Download ``XXX-Delta-Bundle.script`` file, where XXX matches the release.                             |                    |
| Transfer the ``XXX-Delta-Bundle.script`` file to the ``media/`` folder *of the primary Unified node*. |                    |
| Two file transfer options:                                                                            | .. raw:: html      |
|                                                                                                       |                    |
| Either using SFTP:                                                                                    |                    |
|                                                                                                       |                    |
|                                                                                                       |    <div><input     |
| * **sftp platform@<primary_unified_node_hostname>**                                                   |    type='checkbox' |
|                                                                                                       |    id='done'       |
| * **cd media**                                                                                        |    name='done'     |
|                                                                                                       |    unchecked>      |
| * **put <XXX-Delta-Bundle.script>**                                                                   |    <label          |
|                                                                                                       |    for='isdone'>   |
|                                                                                                       |    Done</label>    |
|                                                                                                       |    </div>          |
|                                                                                                       |                    |
|                                                                                                       |                    |
| Or using SCP:                                                                                         |                    |
|                                                                                                       |                    |
|                                                                                                       |                    |
| * **scp <XXX-Delta-Bundle.script> platform@<primary_unified_node_hostname>:~/media**                  |                    |
|                                                                                                       |                    |
|                                                                                                       |                    |
|                                                                                                       |                    |
| On the primary Unified node, verify that the ``.script`` file copied:                                 |                    |
|                                                                                                       |                    |
|                                                                                                       |                    |
| * **ls -l media/**                                                                                    |                    |
|                                                                                                       |                    |
|                                                                                                       |                    |
| On the primary Unified node, verify that the original ``.sha256`` checksums on the                    |                    |
| SFTP server match.                                                                                    |                    |
|                                                                                                       |                    |
|                                                                                                       |                    |
| * **system checksum media/<XXX-Delta-Bundle.script>**                                                 |                    |
|                                                                                                       |                    |
|   ``Checksum: <SHA256>``                                                                              |                    |
|                                                                                                       |                    |
|                                                                                                       |                    |
+-------------------------------------------------------------------------------------------------------+--------------------+

.. _Adaptations-Check:

Adaptations Check 
..........................

.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+-------------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                                     | Notes and Status   |
+===========================================================================================+====================+
| Identify installed adaptations and determine any effect on the upgrade plan.              |                    |
|                                                                                           |                    |
| If the release is accompanied by Upgrade Notes, refer to the details.                     | .. raw:: html      |
|                                                                                           |                    |
|                                                                                           |    <div><input     |
|                                                                                           |    type='checkbox' |
|                                                                                           |    id='done'       |
|                                                                                           |    name='done'     |
|                                                                                           |    unchecked>      |
|                                                                                           |    <label          |
|                                                                                           |    for='isdone'>   |
|                                                                                           |    Done</label>    |
|                                                                                           |    </div>          |
|                                                                                           |                    |
+-------------------------------------------------------------------------------------------+--------------------+


.. _Schedules-Transactions-Version-Check:

Schedules, Transactions and Version Check 
..................................................


.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+----------------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                                        | Notes and Status   |
+==============================================================================================+====================+
| Turn off any scheduled imports to prevent syncs triggering part way through the upgrade.     |                    |
| Two options are available:                                                                   |                    |
|                                                                                              |                    |
| Individually for each job:                                                                   |                    |
|                                                                                              |                    |
| 1. Log in on the GUI as a high level administrator above Provider level.                     |                    |
| 2. Select the **Scheduling** menu to view scheduled jobs.                                    |                    |
| 3. Click each scheduled job. On the Base tab, uncheck the **Activate** check box.            |                    |
|                                                                                              |                    |
| Mass modify:                                                                                 |                    |
|                                                                                              |                    |
| 1. On the GUI, export scheduled syncs into a bulk load sheet.                                | .. raw:: html      |
| 2. Modify the schedule settings to de-activate scheduled syncs.                              |                    |
| 3. Import the sheet.                                                                         |    <div><input     |
|                                                                                              |    type='checkbox' |
|                                                                                              |    id='done'       |
|                                                                                              |    name='done'     |
|                                                                                              |    unchecked>      |
|                                                                                              |    <label          |
|                                                                                              |    for='isdone'>   |
|                                                                                              |    Done</label>    |
|                                                                                              |    </div>          |
|                                                                                              |                    |
| Schedules enabled on the CLI:                                                                |                    |
|                                                                                              |                    |
| 1. Run **schedule list** to check if any schedules exist and overlap with the maintenance    |                    |
|    window.                                                                                   |                    |
| 2. For overlapping schedules, disable. Run **schedule disable <job-name>**.                  |                    |
|                                                                                              |                    |
+----------------------------------------------------------------------------------------------+--------------------+
| Check for running imports. Either wait for them to complete or cancel them:                  |                    |
|                                                                                              |                    |
| 1. Log in on the GUI as a high level administrator above Provider level.                     |                    |
| 2. Select the **Transaction** menu to view transactions.                                     |                    |
| 3. Filter the **Action** column:                                                             |                    |
|                                                                                              |                    |
|    a. Choose **Status** as "Processing" and then choose each **Action**                      |                    |
|       that starts with "Import", for example, "Import Unity Connection".                     |                    |
|    b. Click **Search** and confirm there are no results.                                     |                    |
|    c. If there are transactions to cancel, select them and click **Cancel**.                 |                    |
|                                                                                              |                    |
|                                                                                              | .. raw:: html      |
|                                                                                              |                    |
|                                                                                              |    <div><input     |
|                                                                                              |    type='checkbox' |
|                                                                                              |    id='done'       |
|                                                                                              |    name='done'     |
|                                                                                              |    unchecked>      |
|                                                                                              |    <label          |
|                                                                                              |    for='isdone'>   |
|                                                                                              |    Done</label>    |
|                                                                                              |    </div>          |
|                                                                                              |                    |
|                                                                                              |                    |
+----------------------------------------------------------------------------------------------+--------------------+
|                                                                                              |                    |
| **Customized ``data/Settings``**                                                             |                    |
|                                                                                              |                    |
| If ``data/Settings`` instances have been modified, record these or export them as JSON.      |                    |
|                                                                                              |                    |
| The modifications can be re-applied or exported JSON instances can be merged following       |                    |
| the upgrade. See: :ref:`Post-Template-Upgrade-Tasks`.                                        |                    |
|                                                                                              |                    |
| **Version**                                                                                  |                    |
|                                                                                              |                    |
| Record the current version information. This is required for upgrade troubleshooting.        |                    |
|                                                                                              |                    |
| * Log in on the GUI and record the information contained in the **About > Extended Version** | .. raw:: html      |
|                                                                                              |                    |
|                                                                                              |    <div><input     |
|                                                                                              |    type='checkbox' |
|                                                                                              |    id='done'       |
|                                                                                              |    name='done'     |
|                                                                                              |    unchecked>      |
|                                                                                              |    <label          |
|                                                                                              |    for='isdone'>   |
|                                                                                              |    Done</label>    |
|                                                                                              |    </div>          |
|                                                                                              |                    |
|                                                                                              |                    |
+----------------------------------------------------------------------------------------------+--------------------+


.. _Pre-Upgrade-Security-Health-Steps:

Pre-Upgrade, Security and Health Steps 
...............................................



.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+-----------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                                   | Notes and Status   |
+=========================================================================================+====================+
| Verify that the primary node is the active primary node at the time of upgrade.         |                    |
|                                                                                         | .. raw:: html      |
| **database config**                                                                     |                    |
|                                                                                         |    <div><input     |
| Ensure that the node on which the installation will be initiated has the ``stateStr``   |    type='checkbox' |
| parameter set to **PRIMARY** and has the **highest** ``priority`` **number**            |    id='done'       |
| (highest priority number could vary depending on cluster layout).                       |    name='done'     |
|                                                                                         |    unchecked>      |
| Example output ::                                                                       |    <label          |
|                                                                                         |    for='isdone'>   |
|   <ip address>:27020:                                                                   |    Done</label>    |
|     priority: <number>                                                                  |    </div>          |
|     stateStr: PRIMARY                                                                   |                    |
|     storageEngine: WiredTiger                                                           |                    |
|                                                                                         |                    |
| Validate the system health.                                                             |                    |
|                                                                                         |                    |
| On the Primary Unified Node, verify cluster connectivity:                               |                    |
|                                                                                         |                    |
| * **cluster status**                                                                    |                    |
|                                                                                         |                    |
| On each node verify network connectivity, disk status and NTP.                          |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| * **cluster check**                                                                     |                    |
|                                                                                         |                    |
| If there is any sign of the paths below are over 80% full, a clean-up is needed         |                    |
| to avoid risk of for example full logs occurring during upgrade.                        |                    |
| Clean-up steps are indicated next to the paths:                                         |                    |
|                                                                                         |                    |
| ::                                                                                      |                    |
|                                                                                         |                    |
|     /              (call support if over 80%)                                           |                    |
|     /var/log       (run: log purge)                                                     |                    |
|     /opt/platform  (remove any unnecessary files from /media directory)                 |                    |
|     /tmp           (reboot)                                                             |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| On the Primary Unified Node, verify there are no pending Security Updates on any of the |                    |
| nodes:                                                                                  |                    |
|                                                                                         |                    |
|  * **cluster run all security check**                                                   |                    |
|                                                                                         |                    |
+-----------------------------------------------------------------------------------------+--------------------+
|                                                                                         |                    |
| As part of the rollback procedure, ensure that                                          |                    |
| a suitable restore point is obtained prior to the start of the                          |                    |
| activity, as per the guidelines for the infrastructure on which                         |                    |
| the VOSS Automate platform is deployed.                                                 |                    |
|                                                                                         |                    |
| VOSS cannot guarantee that a restore point can be used to successfully                  | .. raw:: html      |
| restore VOSS Automate. If you cannot                                                    |                    |
| restore the application from a restore point, your only recourse is to reinstall        |    <div><input     |
| the application.                                                                        |    type='checkbox' |
|                                                                                         |    id='done'       |
|                                                                                         |    name='done'     |
|                                                                                         |    unchecked>      |
|                                                                                         |    <label          |
|                                                                                         |    for='isdone'>   |
|                                                                                         |    Done</label>    |
|                                                                                         |    </div>          |
|                                                                                         |                    |
|                                                                                         |                    |
|                                                                                         |                    |
|                                                                                         |                    |
|                                                                                         |                    |
|                                                                                         |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| Optional: If a backup is also required, use the                                         |                    |
| **backup add <location-name>** and                                                      |                    |
| **backup create <location-name>** commands. For details, refer to the Platform Guide.   |                    |
|                                                                                         |                    |
+-----------------------------------------------------------------------------------------+--------------------+

.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+-----------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                                   | Notes and Status   |
+=========================================================================================+====================+
| Before upgrading, check all services, nodes and weights for the cluster:                |                    |
|                                                                                         |                    |
| Make sure no services are stopped/broken. The message 'suspended waiting for mongo'     |                    |
| is normal on the fresh unified nodes.                                                   |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| * **cluster run all app status**                                                        |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| Make sure all application nodes show 3 or 5 nodes.                                      |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| * **cluster run application cluster list**                                              |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| Check that the database weights are set. It is *critical* to ensure the weights are set |                    |
| before upgrading a cluster.                                                             |                    |
|                                                                                         |                    |
|                                                                                         | .. raw:: html      |
| * **cluster run application database weight list**                                      |                    |
|                                                                                         |    <div><input     |
|                                                                                         |    type='checkbox' |
|                                                                                         |    id='done'       |
| Example output:                                                                         |    name='done'     |
|                                                                                         |    unchecked>      |
| ::                                                                                      |    <label          |
|                                                                                         |    for='isdone'>   |
|                                                                                         |    Done</label>    |
|    172.29.21.240:                                                                       |    </div>          |
|        weight: 80                                                                       |                    |
|    172.29.21.241:                                                                       |                    |
|        weight: 70                                                                       |                    |
|    172.29.21.243:                                                                       |                    |
|        weight: 60                                                                       |                    |
|    172.29.21.244:                                                                       |                    |
|        weight: 50                                                                       |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| Verify the primary node in the primary site and ensure no nodes are in the              |                    |
| 'recovering' state (``stateStr`` is not ``RECOVERING``). On the primary node:           |                    |
|                                                                                         |                    |
|                                                                                         |                    |
| * **database config**                                                                   |                    |
|                                                                                         |                    |
|                                                                                         |                    |
+-----------------------------------------------------------------------------------------+--------------------+


.. _upgrade-Script:

Upgrade 
...........................


.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+--------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                                | Notes and Status   |
+======================================================================================+====================+
| On the primary unified node:                                                         |                    |
|                                                                                      |                    |
|                                                                                      |                    |
| * **screen**                                                                         | .. raw:: html      |
|                                                                                      |                    |
| Run (optionally with command parameters below):                                      |                    |
|                                                                                      |                    |
| * **app install media/<script_file> delete-on-success yes --force**                  |    <div><input     |
|                                                                                      |    type='checkbox' |
| The upgrade will also silently run an updated version of **cluster check** and the   |    id='done'       |
| upgrade will fail to proceed if any error conditions exist. Fix before proceeding.   |    name='done'     |
| Refer to the Platform Guide for details on the new version of the **cluster check**  |    unchecked>      |
| command.                                                                             |    <label          |
|                                                                                      |    for='isdone'>   |
| Run:                                                                                 |    Done</label>    |
|                                                                                      |    </div>          |
| * **database config**                                                                |                    |
|                                                                                      |                    |
| and verify the number of nodes are *uneven*, i.e. either 5 or 7.                     |                    |
| If not, run: **cluster provision role database** and ensure an arbitrator shows      |                    |
| when you run **database config** again (``stateStr: ARBITER``).                      |                    |
|                                                                                      |                    |
| From release 19.1.2 and later, the ``delete-on-success`` parameter                   |                    |
| and ``yes`` or ``no`` value have been added to remove or keep the the script file in |                    |
| the ``media/`` directory after successful installation.                              |                    |
|                                                                                      |                    |
| Note that during the upgrade, phone registration data is cleared. A message will     |                    |
| show in the log: ``Remove phone registration data``. This is required so that old    |                    |
| values are not displayed, since after the upgrade this information is no longer      |                    |
| stored in the resource cache.                                                        |                    |
+--------------------------------------------------------------------------------------+--------------------+





.. _Post-Upgrade-Security-Health-Steps:

Post-Upgrade, Security and Health Steps 
................................................


.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+--------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                                | Notes and Status   |
+======================================================================================+====================+
| On the primary unified node, verify the cluster status:                              |                    |
|                                                                                      |                    |
| * **cluster status**                                                                 | .. raw:: html      |
| * **cluster check**                                                                  |                    |
| * If any of the above commands show errors, check for further details to assist      |                    |
|   with troubleshooting:                                                              |                    |
|                                                                                      |    <div><input     |
|   **cluster run all diag health**                                                    |    type='checkbox' |
|                                                                                      |    id='done'       |
|                                                                                      |    name='done'     |
|                                                                                      |    unchecked>      |
|                                                                                      |    <label          |
|                                                                                      |    for='isdone'>   |
|                                                                                      |    Done</label>    |
|                                                                                      |    </div>          |
|                                                                                      |                    |
+--------------------------------------------------------------------------------------+--------------------+
| If upgrade is successful, the screen session can be closed by typing **exit** in the |                    |
| screen terminal. If errors occurred, keep the screen terminal                        |                    |
| open for troubleshooting purposes and contact VOSS support.                          | .. raw:: html      |
|                                                                                      |                    |
|                                                                                      |    <div><input     |
|                                                                                      |    type='checkbox' |
|                                                                                      |    id='done'       |
|                                                                                      |    name='done'     |
|                                                                                      |    unchecked>      |
|                                                                                      |    <label          |
|                                                                                      |    for='isdone'>   |
|                                                                                      |    Done</label>    |
|                                                                                      |    </div>          |
|                                                                                      |                    |
+--------------------------------------------------------------------------------------+--------------------+
| Check for needed security updates. On the primary node, run:                         |                    |
|                                                                                      |                    |
| * **cluster run all security check**                                                 |                    |
|                                                                                      |                    |
| If one  or more updates are required for any node, run on the primary Unified node:  |                    |
|                                                                                      |                    |
|                                                                                      |                    |
|                                                                                      | .. raw:: html      |
| * **cluster run all security update**                                                |                    |
|                                                                                      |    <div><input     |
|                                                                                      |    type='checkbox' |
|                                                                                      |    id='done'       |
|                                                                                      |    name='done'     |
| Note: *if the system reboots, do not carry out the next manual reboot step*.         |    unchecked>      |
|                                                                                      |    <label          |
| Manual reboot *only if needed*:                                                      |    for='isdone'>   |
|                                                                                      |    Done</label>    |
|                                                                                      |    </div>          |
| * **cluster run notme system reboot**                                                |                    |
|                                                                                      |                    |
|                                                                                      |                    |
| If node messages: ``<node name> failed with timeout`` are displayed,                 |                    |
| these can be ignored.                                                                |                    |
|                                                                                      |                    |
|                                                                                      |                    |
| * **system reboot**                                                                  |                    |
|                                                                                      |                    |
|                                                                                      |                    |
| Since all services will be stopped, this takes some time.                            |                    |
|                                                                                      |                    |
|                                                                                      |                    |
+--------------------------------------------------------------------------------------+--------------------+

.. _Post-Template-Upgrade-Tasks:


Post Template Upgrade Tasks 
....................................

.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+-------------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                                     | Notes and Status   |
+===========================================================================================+====================+
|                                                                                           |                    |
| **Customized ``data/Settings``**                                                          |                    |
|                                                                                           |                    |
| Merge the previously backed up customized ``data/Settings`` with the latest settings      |                    |
| on the system by manually adding the differences or exporting the latest settings         |                    |
| to JSON, merging the customized changes and importing the JSON.                           |                    |
|                                                                                           |                    |
|                                                                                           |                    |
| **Support for VG400 and VG450 Analogue Gateways**                                         |                    |
|                                                                                           |                    |
| Before adding the VG400 or VG450 Gateway, the ``device/cucm/GatewayType``                 |                    |
| model needs to be imported for each Unified CM.                                           |                    |
|                                                                                           |                    |
| 1. Create a Model Type List which includes the ``device/cucm/GatewayType`` model.         |                    |
| 2. Add the Model Type List to all the required Unified CM Data Syncs.                     |                    |
| 3. Execute the Data Sync for all the required Unified CMs.                                |                    |
|                                                                                           |                    |
| **Verify the upgrade**                                                                    | .. raw:: html      |
|                                                                                           |                    |
| Log in on the GUI and check the information contained in the **About > Extended Version** |                    |
| menu. Confirm that versions have upgraded:                                                |    <div><input     |
|                                                                                           |    type='checkbox' |
| * **Release** should show 21.2                                                            |    id='done'       |
| * **Platform Version** should show 21.2                                                   |    name='done'     |
|                                                                                           |    unchecked>      |
|                                                                                           |    <label          |
|                                                                                           |    for='isdone'>   |
|                                                                                           |    Done</label>    |
| If your web browser cannot open the user interface, clear your browser cache before       |    </div>          |
| trying to open the interface again.                                                       |                    |
|                                                                                           |                    |
+-------------------------------------------------------------------------------------------+--------------------+
|                                                                                           | .. raw:: html      |
|                                                                                           |                    |
|                                                                                           |    <div><input     |
| * For configurations that make use of the Northbound Billing Integration (NBI),           |    type='checkbox' |
|   please check the service status of NBI and restart if necessary.                        |    id='done'       |
|                                                                                           |    name='done'     |
|                                                                                           |    unchecked>      |
|                                                                                           |    <label          |
|                                                                                           |    for='isdone'>   |
|                                                                                           |    Done</label>    |
|                                                                                           |    </div>          |
|                                                                                           |                    |
+-------------------------------------------------------------------------------------------+--------------------+


.. _Restore-Adaptations:

Restore Adaptations 
............................

.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+------------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                              | Notes and Status   |
+====================================================================================+====================+
| Restore and adaptations prior to upgrade.                                          |                    |
|                                                                                    |                    |
| If the release is accompanied by Upgrade Notes, refer to the details on adaptation | .. raw:: html      |
| impact.                                                                            |                    |
|                                                                                    |    <div><input     |
|                                                                                    |    type='checkbox' |
|                                                                                    |    id='done'       |
|                                                                                    |    name='done'     |
|                                                                                    |    unchecked>      |
|                                                                                    |    <label          |
|                                                                                    |    for='isdone'>   |
|                                                                                    |    Done</label>    |
|                                                                                    |    </div>          |
|                                                                                    |                    |
+------------------------------------------------------------------------------------+--------------------+

.. _Restore_Schedules:

Restore Schedules 
..........................


.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+---------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                           | Notes and Status   |
+=================================================================================+====================+
| Re-enable scheduled imports if any were disabled prior to the upgrade.          |                    |
| Two options are available:                                                      |                    |
|                                                                                 |                    |
| Individually for each job:                                                      |                    |
|                                                                                 |                    |
| 1. Log in on the GUI as a high level administrator above Provider level.        |                    |
| 2. Select the **Scheduling** menu to view scheduled jobs.                       |                    |
| 3. Click each scheduled job. On the Base tab, check the **Activate** check box. |                    |
|                                                                                 |                    |
| Mass modify:                                                                    |                    |
|                                                                                 |                    |
| 1. Modify the exported sheet of schedules to activate scheduled syncs.          |                    |
| 2. Import the bulk load sheet.                                                  | .. raw:: html      |
|                                                                                 |                    |
| .. note::                                                                       |                    |
|                                                                                 |                    |
|    Select the **Skip next execution**  if you do not wish to execute schedules  |                    |
|    overlapping the maintenance window, but only execute thereafter.             |                    |
|                                                                                 |    <div><input     |
| Schedules enabled on the CLI:                                                   |    type='checkbox' |
|                                                                                 |    id='done'       |
| 1. For disabled schedules that were overlapping the maintenance window, enable. |    name='done'     |
|                                                                                 |    unchecked>      |
|    Run **schedule enable <job-name>**.                                          |    <label          |
|                                                                                 |    for='isdone'>   |
|                                                                                 |    Done</label>    |
|                                                                                 |    </div>          |
|                                                                                 |                    |
|                                                                                 |                    |
+---------------------------------------------------------------------------------+--------------------+

For overlapping schedules, disable. Run **schedule disable <job-name>**. 



.. _Log-Files-Error-Checks:


Log Files and Error Checks 
....................................

.. tabularcolumns:: |p{13.5cm}|p{4cm}|

+----------------------------------------------------------------------------------+--------------------+
| Description and Steps                                                            | Notes and Status   |
+==================================================================================+====================+
| Inspect the output of the command line interface for upgrade errors.             | .. raw:: html      |
|                                                                                  |                    |
| Use the **log view** command to view any log files indicated in the error        |                    |
| messages, for example, run the command if the following message appears:         |    <div><input     |
|                                                                                  |    type='checkbox' |
| ::                                                                               |    id='done'       |
|                                                                                  |    name='done'     |
|    For more information refer to the execution log file with                     |    unchecked>      |
|    'log view platform/execute.log'                                               |    <label          |
|                                                                                  |    for='isdone'>   |
| For example, if it is required send all the install log files in the ``install`` |    Done</label>    |
| directory to an SFTP server:                                                     |    </div>          |
|                                                                                  |                    |
| * **log send sftp://x.x.x.x install**                                            |                    |
|                                                                                  |                    |
+----------------------------------------------------------------------------------+--------------------+
|                                                                                  | .. raw:: html      |
| Log in on the GUI as system level administrator, go to                           |                    |
| **Administration Tools > Transaction** and inspect the transactions              |    <div><input     |
| list for errors.                                                                 |    type='checkbox' |
|                                                                                  |    id='done'       |
|                                                                                  |    name='done'     |
|                                                                                  |    unchecked>      |
|                                                                                  |    <label          |
|                                                                                  |    for='isdone'>   |
|                                                                                  |    Done</label>    |
|                                                                                  |    </div>          |
|                                                                                  |                    |
+----------------------------------------------------------------------------------+--------------------+