Provider Core Feature Guide
###########################
.. toctree::
:maxdepth: 1
/src/user/src-user-index-core-feature-provider-whatsnew
/src/user/conventions-used-in-this-guide
------------
Introduction
------------
.. toctree::
:maxdepth: 1
/src/user/index-compatibility-matrix
Overview
========
.. toctree::
:maxdepth: 1
/src/user/concepts-welcome-to-voss-automate
/src/user/unicode-limitations
/src/user/concepts-GUI-accessibility
/src/user/tasks-admin-gui-access
/src/user/concepts-multi-vendor-support
Getting Started
=================
.. toctree::
:maxdepth: 1
/src/user/concepts-introduction-to-the-admin-gui
/src/user/manage-items
/src/user/concepts-working-with-lists
/src/user/concepts-search
/src/user/reference-searchable-fields
/src/user/reference-case-insensitive-search-fields
--------------------
Hierarchy Management
--------------------
.. toctree::
:maxdepth: 1
/src/user/concepts-hierarchy
/src/user/concepts-hierarchy-security
/src/user/concepts-navigating-the-hierarchy
/src/user/hierarchy
/src/user/concepts-site-defaults-doc-templates
/src/user/p_create-provider
/src/user/p_create-reseller
/src/user/create-intermediate-node
/src/user/purge-delete-hierarchy
/src/user/p_delete-issues-in-managed-services
/src/user/set-lang-hierarchy-node
--------------------
Customer Management
--------------------
.. toctree::
:maxdepth: 1
/src/user/p_create-customer
/src/user/concepts-network-device-list
/src/user/concepts-cucm-group-selection
/src/user/tasks-cucm-group-counts
Extension Mobility Cross Cluster (EMCC)
========================================
.. toctree::
:maxdepth: 1
/src/user/concepts-emcc
/src/user/concepts-emcc-group-management
/src/user/tasks-adding-emcc-group
/src/user/tasks-modifying-emcc-group
/src/user/concepts-emcc-route-patterns
/src/user/tasks-add-emcc-route-pattern
/src/user/tasks-modify-emcc-route-pattern
/src/user/concepts-emcc-templates
/src/user/tasks-add-emcc-template
/src/user/tasks-modify-emcc-template
---------------
Site Management
---------------
.. toctree::
:maxdepth: 1
/src/user/p_create-site
/src/user/modify_site_default_dp
/src/user/p_concepts-cisco_hcs_roles_and_privileges
/src/user/sip-local-gw-to-site
/src/user/disassoc-sip-local-gw-site
-----------------
Apps Management
-----------------
.. toctree::
:maxdepth: 1
VOSS Insights
===============
.. toctree::
:maxdepth: 1
/src/user/concepts-voss-assurance
/src/user/concepts-voss-assurance-arbitrators
/src/user/reference-voss-assurance-probes-profiles
/src/user/concepts-onboard-voss-assurance-assets
/src/user/concepts-offboard-voss-assurance-assets
VOSS Phone Server Management
============================
.. toctree::
:maxdepth: 1
/src/user/concepts-voss-phone-server
/src/user/tasks-voss-phone-server
/src/user/adding-phone-types
Conferencing Servers
=====================
.. toctree::
:maxdepth: 1
/src/user/conferencing-webex
/src/user/tasks-set-up-pexip-server
/src/user/conferencing-zoom
----------------------
Cisco Apps Management
----------------------
.. toctree::
:maxdepth: 1
/src/user/p_concepts-cisco-overview
HCM-F Device
============
.. toctree::
:maxdepth: 1
/src/user/p_create-hcm-f-device
Cisco Unified Communications Manager (CUCM)
===========================================
.. toctree::
:maxdepth: 1
/src/user/p_cucm-config
/src/user/set-up-cisco-unified-communications
/src/user/generic-device-model-clone
/src/user/headset-enablement
/src/user/set-up-imp-servers
/src/user/imp-server-configuration
/src/user/migrate-cup-to-unified-cm
/src/user/deleting-a-cucm-server
/src/user/configure-regions
/src/user/delete-region
/src/user/manage-softkey-templates
/src/user/concepts-call-park
/src/user/concepts-media-resources
Time Periods and Time Schedules
===============================
.. toctree::
:maxdepth: 1
/src/user/configure-time-periods
/src/user/configure-time-schedules
SIP Profiles
=============
.. toctree::
:maxdepth: 1
/src/user/conf-sip-profiles
SIP Trunk Security Profiles
===========================
.. toctree::
:maxdepth: 1
/src/user/conf-sip-trunk-security-profiles
SIP Trunks
===========
.. toctree::
:maxdepth: 1
/src/user/configure-sip-trunks
/src/user/delete_sip_trunks
/src/user/reset_sip_trunks
/src/user/restart_sip_trunks
Route Groups
=============
.. toctree::
:maxdepth: 1
/src/user/configure_route_groups
/src/user/delete_route_groups
Route Lists
=============
.. toctree::
:maxdepth: 1
/src/user/configure_route_lists
Route Patterns
===============
.. toctree::
:maxdepth: 1
/src/user/configure-cucm-route-patterns
/src/user/conf-sip-route-patterns
Translation Patterns
=====================
.. toctree::
:maxdepth: 1
/src/user/configure-cucm-translation-patterns
CUCM Music On Hold (MOH)
========================
.. toctree::
:maxdepth: 1
/src/user/concepts-music-on-hold-file-management
CUCM FAC Management
===================
.. toctree::
:maxdepth: 1
/src/user/concepts-forced-authorization-codes
/src/user/concepts-FAC-device-model
/src/user/concepts-FAC-management-voss-4-uc
/src/user/concepts-forced-authorization-levels
CUC (Cisco Unity Connection)
============================
.. toctree::
:maxdepth: 1
/src/user/set-up-cisco-unity-connection
CER (Cisco Emergency Responder)
================================
.. toctree::
:maxdepth: 1
/src/user/set-up-cer
/src/user/associate-cer-with-customers
/src/user/view-associated-clusters-on-cer
CCX (Cisco Contact Center Express)
====================================
.. toctree::
:maxdepth: 1
/src/user/concepts-contact-server-device
Prime Collab (Cisco PCA)
========================
.. toctree::
:maxdepth: 1
/src/user/p_role-mapping-for-prime-collaboration
/src/user/p_pca-integration
IOS
====
.. toctree::
:maxdepth: 1
/src/user/ios-device-management
/src/user/ios-device-management-workflow
/src/user/command-builders
/src/user/p_lbo-conf-triggered-events
/src/user/p_lbo-events-cmds-macros
/src/user/mgcp_analog_gateway_events_ios_commands
/src/user/translation-rule-numbering
/src/user/set-up-ios-device
/src/user/analog-gateway_f3546
/src/user/p_set-up-an-analog-gateway-f3546
/src/user/concepts-add-port-to-analog-gateway
/src/user/sip-gateway-port
/src/user/quick-add-sip-gateway
/src/user/set-up-sip-local-gateway
/src/user/del-local-sip-gw
/src/user/update-sip-local-gw
/src/user/ios-gw-manual-config
UC Prep Management
==================
.. toctree::
:maxdepth: 1
/src/user/feature/concepts-ucprep-overview
/src/user/feature/concepts-ucprep-menu-items
/src/user/feature/concepts-ucprep-menu-ucprep-profiles
/src/user/feature/concepts-ucprep-menu-ucprep-profile-push
/src/user/feature/concepts-ucprep-menu-date-time-groups
/src/user/feature/concepts-ucprep-menu-call-manager-groups
/src/user/feature/concepts-ucprep-menu-call-manager-host-adjustement
/src/user/feature/concepts-ucprep-menu-call-manager-SIP-trunk-security-profiles
/src/user/feature/concepts-ucprep-menu-call-manager-SIP-profiles
/src/user/feature/concepts-ucprep-menu-call-manager-audio-codec-preferences
/src/user/feature/concepts-ucprep-menu-call-manager-application-users
/src/user/feature/concepts-ucprep-menu-call-manager-feature-control-policies
/src/user/feature/concepts-ucprep-menu-call-manager-route-filters
/src/user/feature/concepts-ucprep-menu-unity-authentication-policies
/src/user/feature/concepts-ucprep-menu-unity-user-templates
Load Balancing
==============
.. toctree::
:maxdepth: 1
/src/user/load_balancing
/src/user/load-balancing-using-site-default-device-pool
/src/user/associate-CUCM-group-to-device-pool
Customer Equipment
==================
.. toctree::
:maxdepth: 1
/src/user/provision-customer-equipment
--------------------------
Microsoft Apps Management
--------------------------
.. toctree::
:maxdepth: 1
/src/user/concepts-microsoft-overview
/src/user/microsoft/microsoft-device-mgt
/src/user/microsoft/pshell-proxy-setup
/src/user/microsoft/v4uc-msft-conn-params
---------------
LDAP Management
---------------
.. toctree::
:maxdepth: 1
/src/user/ldap-integration
/src/user/enable-ldap-integration
/src/user/set-up-ldap-user-sync
/src/user/synch-users-from-ldap
/src/user/setup-ldap-auth-only
/src/user/view-ldap-auth-users
/src/user/setup-ldap-custom-role-mappings
/src/user/reprovision-synced-ldap-users
------------
Entitlement
------------
.. toctree::
:maxdepth: 1
/src/user/entitlement
/src/user/p_entitlement-profile-service-levels
/src/user/add-device-type
/src/user/create-device-group
/src/user/create-service-catalog
/src/user/create-service-profile
---------------
User Management
---------------
.. important::
When upgrading from 19.X or earlier, please refer to the *VOSS-4-UC 21.1 Release Changes and Impact*
document for details on model and workflow changes. Customizations related to these
changes may be affected.
.. raw:: latex
When upgrading from 19.X or earlier, please refer to the VOSS-4-UC 21.1 Release Changes and Impact PDF is available on the Documentation Portal.
.. raw:: html
VOSS-4-UC 21.1 Release Changes and Impact
.. toctree::
:maxdepth: 1
Users
=====
.. toctree::
:maxdepth: 1
/src/user/user-management-overview
/src/user/concepts-users-and-subscribers
/src/user/view-users
/src/user/create-user
/src/user/update-user
Provisioning
============
.. toctree::
:maxdepth: 1
/src/user/p_tasks-end-user-provisioning-workflow
/src/user/user-management-and-subscriber-management-use-cases
/src/user/check-user-provisioning-status
Authentication
==============
.. toctree::
:maxdepth: 1
/src/user/reference-auth-method-auth-scope
/src/user/concepts-user-authentication
/src/user/credential-policies
/src/user/data-c_concepts-standard-users-and-login
/src/user/data-c_concepts-ldap-users-and-login
/src/user/data-c_concepts-sso-users-and-login
Sync and Purge
==============
.. toctree::
:maxdepth: 1
/src/user/subscriber-and-user-synchronization
/src/user/user-management-scenarios
/src/user/concepts-user-sync-source
/src/user/concepts-user-field-mapping
/src/user/user-synced-from-ldap-to-voss-4-uc-no-sso
/src/user/user-synced-from-ldap-to-voss-4-uc
/src/user/user-synced-from-ldap-to-cucm
/src/user/user-synced-from-cucm-to
/src/user/sync-purge-ldap-users
/src/user/sync-cucm-users-l
/src/user/ldap-sync-actions
Manage Filters
==============
.. toctree::
:maxdepth: 1
/src/user/create-move-filter
.. Self Provisioning
.. ==================
.. .. toctree::
.. :maxdepth: 1
Move Users
===========
.. toctree::
:maxdepth: 1
/src/user/methods_to_push_users_to_cucm
/src/user/automatic-user-move
/src/user/p_move-users-to-site
/src/user/move-users-customer-to-site
/src/user/p_moving-subscribers-between-sites
/src/user/r_site2site_user_move_transaction_log_errors
/src/user/purge-cucm-user-from-voss4uc-only
/src/user/concepts-convert-user-type-ldap-local
/src/user/manage-duplicate-user-names
Admins
=======
.. toctree::
:maxdepth: 1
/src/user/local-administrators
Session Timeouts
=================
.. toctree::
:maxdepth: 1
/src/user/managing-session-timeout
/src/user/concepts-timeout-limit-notifications
User Accounts and Passwords
============================
.. toctree::
:maxdepth: 1
/src/user/password-management-overview
/src/user/passwords-manually-added-users
/src/user/force-user-password-change
/src/user/force-admin-pw-change
/src/user/tasks-change-your-own-password
/src/user/unlock-locked-out-user
/src/user/unlock-locked-out-admin
/src/user/manually-disable-user-account
/src/user/manually-disable-admin-acct
Cisco Unity Connection (CUC) Passwords
=======================================
.. toctree::
:maxdepth: 1
/src/user/concepts-reset-UC-passwords
/src/user/tasks-reset-UC-passwords
Access Profiles
===============
.. toctree::
:maxdepth: 1
/src/user/access-profiles
/src/user/concepts-access-profile-operations
/src/user/data-r_reference-access-profile-field-reference
Self Service
============
.. toctree::
:maxdepth: 1
/src/user/self-service-overview
/src/user/p_r_reference-configure-self-service-and-end-users
/src/user/tasks-self-service-links
----------------
Role Management
----------------
.. toctree::
:maxdepth: 1
Roles
======
.. toctree::
:maxdepth: 1
/src/user/concepts-role-based-access
/src/user/concepts-user-roles
/src/user/role-management
/src/user/p_clone-roles
/src/user/p_create-sa-only-role
/src/user/p_create-fulfillment-only-role
/src/user/p_create_a_custom_selfservice_role
/src/user/create_a_BAP_role
Themes
========
.. toctree::
:maxdepth: 1
/src/user/concepts-themes
/src/user/manage-themes-legacy-admin-gui
/src/user/business-admin/reference-theme-colors
/src/user/concepts-self-service-theme-customization
/src/user/business-admin/tasks-create-theme
/src/user/reference-admin-gui-theme-customization-colors
/src/user/concepts-login-banner
Layouts
=========
.. toctree::
:maxdepth: 1
/src/user/concepts-menu-layout
/src/user/concepts-menu-layout-best-practices
/src/user/tasks-menu-layout
/src/user/reference-VossPortalCustomComponent
Landing Pages
=============
.. toctree::
:maxdepth: 1
/src/user/concepts-landing-page
/src/user/tasks-landing-page
/src/user/concepts-menus-landing-configurable-filters
Credential Policy
=================
.. toctree::
:maxdepth: 1
/src/user/deploy-custom-credential-policy
/src/user/assign-cred-pol-to-user
/src/user/assign-cred-pol-to-admin
Privacy Policy
==============
.. toctree::
:maxdepth: 1
/src/user/concepts-support-regulatory-requirements
/src/user/concepts-privacy-policy
/src/user/tasks-privacy-policy
/src/user/reference-VOSS-Automate-cookie-policy
--------------
Customizations
--------------
.. toctree::
:maxdepth: 1
/src/user/concepts-GUI-customization
/src/user/concepts-global-settings
/src/user/business-admin/concepts-config-BAP-profiles
/src/user/business-admin/concepts-config-BAP-subscriber-profiles
/src/user/business-admin/concepts-config-mapping-files-overview
/src/user/concepts-dropdown-filters
/src/user/concepts-line-deletion-prefs
Field Display Policies
======================
.. toctree::
:maxdepth: 1
/src/user/concepts-field-display-policies
/src/user/reference-field-display-policy-create-rules
/src/user/p_tasks-clone-field-display-policy
/src/user/tasks-add-field-display-policy
Configuration Templates
========================
.. toctree::
:maxdepth: 1
/src/user/concepts-config-templates
/src/user/workflow-for-creating-configuration-templates
Email
======
.. toctree::
:maxdepth: 1
/src/user/concepts-SMTP-server
/src/user/concepts-email
--------------------
Dial Plan Management
--------------------
.. toctree::
:maxdepth: 1
Dial Plan Workflow
==================
.. toctree::
:maxdepth: 1
/src/user/p_concepts-dialplan-overview
/src/user/dial-plan-example-workflow
/src/user/p_create-a-customer-dial-plan
/src/user/p_create-a-site-dial-plan
/src/user/p_update-a-site-dial-plan
/src/user/p_configure_class_of_service
/src/user/clone-class-of-service
/src/user/macros-in-voss4uc
/src/user/configure_short_code
Directory Number Routing
=========================
.. toctree::
:maxdepth: 1
/src/user/configure_directory_number_routing
Emergency Calls
================
.. toctree::
:maxdepth: 1
/src/user/provision_emergency_calls
/src/user/emergency_handling
---------------------------
Cisco Dial Plan Management
---------------------------
.. toctree::
:maxdepth: 1
Cisco Shell Schema Groups
=========================
.. toctree::
:maxdepth: 1
/src/user/dial-plan-shell-schema-groups
Date Time Groups
=================
.. toctree::
:maxdepth: 1
/src/user/conf-date-time-groups
Locations
==========
.. toctree::
:maxdepth: 1
/src/user/conf-locations
Device Pools
=============
.. toctree::
:maxdepth: 1
/src/user/configure-device-pool
/src/user/configure_local_route_groups
CTI Route Points
=================
.. toctree::
:maxdepth: 1
/src/user/cfg-cti-route-pts
-------------------------------------
Microsoft Teams Dial Plan Management
-------------------------------------
.. toctree::
:maxdepth: 1
/src/user/concepts-intro-ms-dialplan-management
/src/user/ms-tenant-dialplan
-------------------------
Microsoft Teams Policies
-------------------------
.. toctree::
:maxdepth: 1
/src/user/ms-teams-policies
---------------------
Number Management
---------------------
.. important::
When upgrading from 19.X or earlier, please refer to the *VOSS-4-UC 21.1 Release Changes and Impact*
document for details on model and workflow changes. Customizations related to these
changes may be affected.
.. raw:: latex
When upgrading from 19.X or earlier, please refer to the VOSS-4-UC 21.1 Release Changes and Impact PDF available on the Documentation Portal.
.. raw:: html
VOSS-4-UC 21.1 Release Changes and Impact
.. toctree::
:maxdepth: 1
Internal Number Management
==========================
.. toctree::
:maxdepth: 1
/src/user/concepts-directory-number-inventory-flow
/src/user/concepts-directory-number-inventory
/src/user/concepts-number-inventory-list-view
/src/user/concepts-e164-number-inventory-list-view
/src/user/concepts-number-status-and-usage
/src/user/concepts-range-management
/src/user/concepts-directory-number-cooling
/src/user/concepts-number-reservation
/src/user/run-dni-audit-tool
.. /src/user/add_site_directory_numbers
.. /src/user/p_concepts-manage-directory-numbers
.. /src/user/directory-number
.. /src/user/delete_site_directory_numbers
E164 Number Management
======================
.. toctree::
:maxdepth: 1
/src/user/dn-inventory-management
/src/user/add-e164-inventory
/src/user/e164-inventory
/src/user/manage-ranges-of-dns
/src/user/manage-single-dns
/src/user/Migrate-Manually-Configured-E164-DN-Association-Translation-Patterns
---------------------
Subscriber Management
---------------------
.. toctree::
:maxdepth: 1
Subscribers
============
.. toctree::
:maxdepth: 1
/src/user/concepts-view-subscribers
/src/user/move-subscribers
/src/user/add-device-to-user
Multi Vendor Subscribers
=========================
.. toctree::
:maxdepth: 1
/src/user/concepts-multi-vendor-subscribers
/src/user/task-configure-multi-vendor-subscribers
/src/user/concepts-role-based-access-for-multi-vendor-subscriber
/src/user/concept-multi-vendor-subscribers-field-display-policy
Quick Add Subscriber
====================
.. toctree::
:maxdepth: 1
/src/user/data-c_concepts-quick-add-subscriber
/src/user/quick-add-subscriber-device-pool
/src/user/quick-add-subscriber-class-of-service
/src/user/tasks-expose-COS-in-QAS
/src/user/p_qas-config-1012
/src/user/quick_add_group
/src/user/quick-add-subscriber-group-default-model
/src/user/p_quick-add-subscriber-conditions
Lines
======
.. toctree::
:maxdepth: 1
/src/user/configure-lines
/src/user/delete-lines
/src/user/add-agent-lines
/src/user/concepts-line-search
Intercom Lines
==============
.. toctree::
:maxdepth: 1
/src/user/concepts-intercom-lines-overview
/src/user/concepts-intercom-lines-managing
/src/user/concepts-intercom-lines-associating-to-phones
/src/user/concepts-intercom-lines-in-subscriber-management
Phones
=======
.. toctree::
:maxdepth: 1
/src/user/concepts-phone-type-management
/src/user/concepts-auto-phone-registration-activation-code
/src/user/configure-phones
/src/user/concepts-phone-status-export
/src/user/tasks-voss-phones
/src/user/p_move-phones
/src/user/p_moving-phones-from-site-to-site
/src/user/delete-phones
/src/user/concepts-reset-restart-site-phones
/src/user/certificate-authority-functions-fields
/src/user/concepts-generate-prt-phones
/src/user/concepts-solutions-replace-phone
Smart Add Phone
===============
.. toctree::
:maxdepth: 1
/src/user/concepts-solutions-smart-add-phone
/src/user/tasks-solutions-smart-add-phone
Class of Service
=================
.. toctree::
:maxdepth: 1
/src/user/concepts-class-of-service
/src/user/tasks-class-of-service
Headsets
==========
.. toctree::
:maxdepth: 1
/src/user/concepts-headset-management
Extension Mobility
==================
.. toctree::
:maxdepth: 1
/src/user/extension-mobility
/src/user/concepts-extension-mobility
/src/user/concepts-extension-mobility-login-logout
Subscriber Workflows
====================
.. toctree::
:maxdepth: 1
/src/user/workflow-for-creating-configuration-templates
/src/user/workflow-for-creating-quick-add
/src/user/del-def-qas-group
/src/user/create-subscribers-with-existing-users
/src/user/create-subscribers-with-new-users
/src/user/workflow-for-updating-subscribers
/src/user/p_qas-workflow-for-provisioning-services-to
/src/user/provision-voice-service
/src/user/provision-extension-mobility-service
/src/user/provision-voicemail-service
/src/user/provision-webex-service
/src/user/provision-pexip-service
/src/user/provision-single-number-reach
/src/user/provision-contact-center-agent
/src/user/provision_the_spark_service
/src/user/provision-jabber-device-service
/src/user/tasks-enable-self-provisioning
/src/user/qas-workflow-deleting-subscribers-1012
Line Reports
============
.. toctree::
:maxdepth: 1
/src/user/create-site-line-report
/src/user/view-site-line-report
Customization Reports
=====================
.. toctree::
:maxdepth: 1
/src/user/audit-template-customizations
/src/user/view-template-customization-audit-reports
/src/user/example-template-customization-audit-reports
Voicemail
=========
.. toctree::
:maxdepth: 1
/src/user/p_data-c_concepts-voicemail
/src/user/data-c_concepts-voicemail-workflows
/src/user/unified-messaging-account
/src/user/add-alternate-extension
/src/user/add-additional-notification-devices
/src/user/tasks-manage-caller-input-keys
Conferencing
============
.. toctree::
:maxdepth: 1
/src/user/data-c_concepts-conferencing
/src/user/concepts-pexip-conferencing
/src/user/tasks-pexip-vmr
/src/user/data-c_concepts-conference-workflows
Webex Teams Users
=================
.. toctree::
:maxdepth: 1
/src/user/concepts-spark
/src/user/tasks-add-spark-user
/src/user/tasks-delete-spark-user
/src/user/concepts-webex-teams-user-csv-files
/src/user/concepts-bulk-update-webex-teams-users
/src/user/concepts-webex-teams-workspaces
/src/user/concepts-webex-teams-manual-steps
/src/user/concepts-webex-teams-licenses
Reassign Services
=================
.. toctree::
:maxdepth: 1
/src/user/reference-reassign-services-flowchart
/src/user/concepts-reassign-services-overview
/src/user/concepts-reassign-services
/src/user/concepts-reassign-services-update
/src/user/concepts-reassign-services-profile
PLAR (Hotdial)
==============
.. toctree::
:maxdepth: 1
/src/user/data-c_concepts-plar-hotdial
/src/user/data-c_concepts-plar-hotdial-workflows
Hunt Groups
===========
.. toctree::
:maxdepth: 1
/src/user/data-c_concepts-hunt-group-management
/src/user/tasks-add-hunt-group
Call Pickup Groups
==================
.. toctree::
:maxdepth: 1
/src/user/data-c_concepts-call-pickup-groups
/src/user/tasks-add-call-pickup-groups-relation
/src/user/tasks-delete-call-pickup-groups-relation
Contact Center
==============
.. toctree::
:maxdepth: 1
/src/user/concepts-contact-center-management-overview
--------------------------------
Microsoft Subscriber Management
--------------------------------
.. toctree::
:maxdepth: 1
/src/user/concepts-ms-configuration
/src/user/ms-subscribers
/src/user/concepts-ms-licenses
/src/user/concepts-VOSS-Automate-configuration-and-sync-for-microsoft
/src/user/concepts-user-move-for-microsoft
/src/user/concepts-model-filter-criteria
/src/user/qas-for-ms-users
/src/user/concepts-overbuild-msft-management
/src/user/concepts-sync-with-flow-through-for-microsoft
/src/user/concepts-flow-through-provisioning-criteria
/src/user/concepts-ms-exchange
--------
Services
--------
.. toctree::
:maxdepth: 1
Voice Mail
==========
.. toctree::
:maxdepth: 1
/src/user/create_vm_service
/src/user/associate_vm_services_to_customer
/src/user/disassociate_vm_services
/src/user/delete_vm_service
/src/user/define_a_pilot_number
/src/user/associate_pilot_numbers_to_a_site
/src/user/disassociate_pilot_numbers_from
/src/user/delete_a_pilot_number
Contact Center Service
======================
.. toctree::
:maxdepth: 1
/src/user/contact-center
/src/user/cc-provisioning-prerequisites-f2777
/src/user/p_BIB
/src/user/p_Configure_BIB
/src/user/Enable_BIB
/src/user/set-up-cc-server
/src/user/edit_cc_servers
/src/user/delete_contact_center_servers
/src/user/set-up-contact-center-service
/src/user/edit_cc_services
/src/user/delete_cc_services
/src/user/cc-provisioning-conditions-restrictions-f2777
/src/user/configure-cti-port
/src/user/tag-cti-port-cc-agentline
Cisco Media Sense
==================
.. toctree::
:maxdepth: 1
/src/user/setup-trunk
/src/user/setup-rout-group
/src/user/setup-route-list
/src/user/setup-route-patterns
/src/user/configure-device
Cisco Remote Silent Monitoring
===============================
.. toctree::
:maxdepth: 1
/src/user/create-ucm-group
/src/user/create-region
/src/user/create-device-pool
/src/user/create-phones
Intelligent Proximity for Mobile Voice
=======================================
.. toctree::
:maxdepth: 1
/src/user/configure-intelligent-proximity-10x
Webex Teams
===========
.. toctree::
:maxdepth: 1
/src/user/spark_workflow
/src/user/create-webex-teams-service
Auto Attendant (Call Handler)
=============================
.. toctree::
:maxdepth: 1
/src/user/concepts-aa-call-handler
/src/user/tasks-add-aa-call-handler-service
/src/user/concepts-services-cuc-schedule
/src/user/tasks-services-create-schedule
/src/user/tasks-services-cuc-schedule-mod
/src/user/concepts-aa-manage-greeting-files
Cisco Unity Connection (CUC) Localization
==========================================
.. toctree::
:maxdepth: 1
/src/user/reference-site-management-cuc-localization
/src/user/tasks_add_cuc_timezone
/src/user/tasks_add_cuc_language
---------
Overbuild
---------
.. toctree::
:maxdepth: 1
Overbuild Introduction
======================
.. toctree::
:maxdepth: 1
/src/user/p_overbuild-management
/src/user/p_overbuild-workflow
Moving Model Instances
======================
.. toctree::
:maxdepth: 1
/src/user/p_moving-model-instances
/src/user/data-r_reference-move-rules
/src/user/p_subscriber-management-models
/src/user/move-an-instance
Overbuild Site Defaults
=======================
.. toctree::
:maxdepth: 1
/src/user/data-r_reference-overbuild-site-defaults
Run Overbuild
=============
.. toctree::
:maxdepth: 1
/src/user/data-c_concepts-run-overbuild
/src/user/objects_moved_during_overbuild
Overbuild Tool
==============
.. toctree::
:maxdepth: 1
/src/user/overbuild-overview
Run Dial Plan Overbuild
=========================
.. toctree::
:maxdepth: 1
/src/user/concepts-run-dial-plan-overbuild
User Phone Association
=======================
.. toctree::
:maxdepth: 1
/src/user/concepts-user-phone-associate-tool
Overbuild Analog Gateway
=========================
.. toctree::
:maxdepth: 1
/src/user/concepts-overbuild-analog-gateway
Device Models
=============
.. toctree::
:maxdepth: 1
/src/user/overbuild-device-models
/src/user/find-user-assoc-with-cuc-device-model
Filter Calling Search Spaces
============================
.. toctree::
:maxdepth: 1
/src/user/filter_css_assign_cos
--------------------
Administration Tools
--------------------
.. toctree::
:maxdepth: 1
Import
======
.. toctree::
:maxdepth: 1
/src/user/concepts-import
/src/user/tasks-import
Bulk Administration
===================
.. toctree::
:maxdepth: 1
/src/user/concepts-bulk-load
/src/user/concepts-data-export
/src/user/tasks-bulk-export
/src/user/concepts-export-bulk-load-template
/src/user/tasks-export-bulk-load-template
/src/user/reference-bulk-loader-sheets
/src/user/concepts-bulk-load-limitations
/src/user/concepts-bulk-load-sample-loaders
/src/user/reference-bulk-loader-sheet-layout
/src/user/reference-export-sheet-layout
/src/user/tasks-bulk-load
/src/user/reference-bulk-loader-sheet-macro-evaluation
/src/user/reference-bulk-load-transaction-log
Alerts
======
.. toctree::
:maxdepth: 1
/src/user/concepts-alerts
/src/user/reference-fields-data_Alert
Transactions
============
.. toctree::
:maxdepth: 1
/src/user/concepts-transaction-logging-audit
/src/user/concepts-transaction-async-parent-sub
/src/user/tasks-transaction
/src/user/reference-transaction-log-levels
/src/user/reference-transaction-log-details
/src/user/concepts-common-tasks-filtering-transactions
/src/user/concepts-common-tasks-filtering-subtransactions-logs
/src/user/concepts-transaction-behavior
/src/user/concepts-transaction-priority
/src/user/reference-transaction-log-example
/src/user/reference-data-sync-errors
/src/user/tasks-export-transaction
Northbound Notifications
========================
.. toctree::
:maxdepth: 1
/src/user/northbound-notification
/src/user/notification-format
/src/user/nbn-transaction-processing
/src/user/northbound_notification_workflow
/src/user/configure-nbn-destination
/src/user/configure_nbn_event_attributes
/src/user/configure-nbn-event
Schedules
============
.. toctree::
:maxdepth: 1
/src/user/concepts-schedule
/src/user/tasks-schedule
System Settings
===============
.. toctree::
:maxdepth: 3
/src/user/concepts-system-settings
---------------------
Single Sign On (SSO)
---------------------
.. toctree::
:maxdepth: 1
/src/user/concepts-SSO-overview
/src/user/sso-certificate-management
/src/user/set-up-single-sign-on
/src/user/tasks-SSO-create-service-provider
/src/user/renew-single-sign-on
/src/user/reference-SSO-SAML-elements
---------
Data Sync
---------
.. toctree::
:maxdepth: 1
/src/user/concepts-data-sync
/src/user/concepts-default-cache-control-policy
/src/user/concepts-data-sync-types
/src/user/concepts-data-sync-full-sync
/src/user/enable-scheduled-data-sync
/src/user/run-data-sync-manually
/src/user/data-sync-with-mtl
/src/user/create-targeted-mtl
/src/user/concepts-model-instance-filters
/src/user/reference-model-instance-filters-examples
/src/user/view-list-device-models
/src/user/create-data-sync
/src/user/concepts_change_notification_feature_alerts
Change Notification Sync
========================
.. toctree::
:maxdepth: 1
/src/user/concepts-VOSS-Automate-CNF-overview
/src/user/concepts-setup-VOSS-Automate-CNF-overview
/src/user/concepts-CUCM-CNF-detailed
/src/user/concepts-VOSS-Automate-CNF-functionality
/src/user/concepts-errors-troubleshooting-CNF-processes
Shared Lines
============
.. toctree::
:maxdepth: 1
/src/user/shared-line-across-sites
/src/user/definitions
/src/user/shared-line-across-sites-example
/src/user/shared-line-across-sites-example-diagram
/src/user/inventory-site
/src/user/inventory-site-diagram
/src/user/dial-plan-type-for-slas
/src/user/cos-for-slas
/src/user/call-forward-considerations-for-slas
/src/user/phone-subscriber-and-quick-add
/src/user/hunt-groups-and-call-pickup
/src/user/hunt-groups-and-call-pickup-example
/src/user/site-short-code
/src/user/handling-voice-mail-to-secondary
/src/user/shared-line-across-sites-configuration
/src/user/notes-and-limitations
---------------------------
Self Service Administration
---------------------------
.. toctree::
:maxdepth: 1
/src/user/concepts-self-service-administration-overview
/src/user/concepts-self-service-configuration
/src/user/reference-data_selfservicefeaturedisplaypolicy_field_descriptions
-----------------
Self Provisioning
-----------------
.. toctree::
:maxdepth: 1
/src/user/self-provisioning-overview
/src/user/sp-bottom-up-user-mgmt
/src/user/sp-top-down-user-mgmt
/src/user/cucm_config_for_sp
/src/user/p_site-config-for-sp
/src/user/auto-gen-primary-line
/src/user/specify-primary-line-per-subscriber
/src/user/add-sp-universal-device-template
/src/user/add-sp-universal-line-template
/src/user/add-sp-user-profile
/src/user/set-def-user-profile-site
/src/user/add-sp-line-mask
----------------------------------------
Advanced Tools for System Administrators
----------------------------------------
.. toctree::
:maxdepth: 1
Custom Variables
================
.. toctree::
:maxdepth: 1
/src/user/tasks-add-custom-variables
Model Report
============
.. toctree::
:maxdepth: 1
/src/user/tasks-create-model-report
/src/user/tasks-manage-model-report
Menu Diff Tool
================
.. toctree::
:maxdepth: 1
/src/user/concepts-menu-diff-tool
---------------------------------------------
Appendix: Business Admin Portal Configuration
---------------------------------------------
.. toctree::
:maxdepth: 1
/src/user/business-admin/concepts-config-BAP-overview
/src/user/reference-bap-interface-custom-icons-1
---------------------------
Appendix: Optional Features
---------------------------
.. toctree::
:maxdepth: 1
Dial Plan Management
====================
.. toctree::
:maxdepth: 1
/src/user/feature/concepts-nextgen-dialplan-overview
/src/user/feature/tasks-nextgen-dialplan-menu-layout-changes
/src/user/feature/tasks-nextgen-dialplan-access-profile-changes
/src/user/feature/concepts-nextgen-dialplan-menu-items
/src/user/feature/concepts-nextgen-dialplan-maintenance
/src/user/feature/concepts-nextgen-dialplan-input-data
/src/user/feature/concepts-nextgen-dialplan-models
/src/user/feature/concepts-nextgen-dialplan-model-bulk-loader
/src/user/feature/concepts-nextgen-dialplan-model-bulk-log
/src/user/feature/concepts-nextgen-dialplan-use-checklist
Unity SIP Integration
=====================
.. toctree::
:maxdepth: 1
/src/user/feature/concepts-nextgen-vm-overview
/src/user/feature/tasks-nextgen-vm-menu-layout-changes
/src/user/feature/tasks-nextgen-vm-access-profile-changes
/src/user/feature/concepts-nextgen-vm-admin-gui-management
/src/user/feature/concepts-nextgen-vm-integration-add
/src/user/feature/concepts-nextgen-vm-integration-dial-plan-profile
/src/user/feature/concepts-nextgen-vm-integration-delete
/src/user/feature/concepts-nextgen-vm-unity-tenant-management
/src/user/feature/concepts-nextgen-vm-integration-log
Phone Based Registration
========================
.. toctree::
:maxdepth: 1
/src/user/reference-pbr-flowchart
/src/user/pbr/intro-PBR
/src/user/pbr/arch-PBR
/src/user/pbr/prereq-PBR
/src/user/pbr/expose-access-PBR
/src/user/pbr/create-restricted-API-role-user
/src/user/pbr/install-web-service-PBR
/src/user/pbr/configure-PBR-add-on
/src/user/pbr/setup-CUCM-for-PBR
/src/user/pbr/high-level-overview-PBR
/src/user/pbr/detail-PBR-steps
/src/user/pbr/provision-PBR-device-records-with-PINs
/src/user/pbr/PBR-menu-layout-access-profiles
Phone Services
==============
.. toctree::
:maxdepth: 1
/src/user/pbr/intro-phone-services
/src/user/pbr/configure-phone-services-management
/src/user/pbr/manage-phone-services