.. _quick_add_subscriber:

Quick Add Subscriber: Overview
------------------------------

Quick Add Subscriber (QAS) provides a single page where you can:

* Add users to Unified Communications Manager
* Provision a voice service for Unified Communications Manager users. See
  :ref:`provision_the_voice_service` for more details.
* Add users to voicemail and WebEx accounts
* Provision users with services, such as Extension Mobility, Voicemail, Single
  Number Reach, and conferencing and collaboration services.
* Add lines for Unified Communications Manager users
* Associate a Device Pool directly from the interface to a subscriber's newly 
  associated devices or services other than the Device Pool provided in the Site 
  Defaults Doc (SDD) or reference Configuration Template (CFT) in the Quick Add 
  Group (QAG). See :ref:`quick_add_subscriber_device-pool` for more details.
* Associate Calling Search Space (CSS) values to a subscriber's newly associated
  lines, devices or services other than the CSS's provided in the Site Defaults 
  Doc (SDD) or reference Configuration Template (CFT) in the Quick Add Group 
  (QAG), by selecting a Class of Service (CoS) directly from the interface. See 
  :ref:`quick_add_subscriber_class-of-service` for more details.  

QAS supports many user types, including:

* LDAP users
* Unified Communications Manager integrated users
* LDAP-integrated users on Unified Communications Manager
* Manually created users

If the Default Self-service Language is set on the SDD, users will be assigned
the corresponding Self-service language.

A Quick Add Group (QAG) is a collection of templates that configure the subscriber
features, and is mandatory when adding a QAS.

.. note::

   * To add subscribers using QAS, a default user template called \"voicemailusertemplate\"
     must exist on the Unified CM. This default can be edited by editing the default
     CUC User Template value in the SDD.
   * If Webex Teams is enabled, select the Quick Add Group that configures the required Jabber 
     devices.

For self-provisioned phones to show as being associated with a subscriber, perform
a Cisco Unified Communications Manager Data Sync after setting up a self-provisioned
phone.

Any modifications of the added subscriber and associated services are done from
the respective service menu items.

The Quick Add Subscriber form allows you to enable user services, such as voicemail, 
extension mobility, single number reach, and conferencing (meetings) and collaboration (messaging) 
services (such as Webex Teams). See also, :ref:`qas_webex_teams`. 
The QAS page only displays services that are included in the entitlement profile you select on this page. 
For example, if the entitlement profile does not include voice services, the checkboxes for 
Voice, Jabber, and Self Service ID won't appear on the page. The selected entitlement profile also 
filters options available in the **Phone Type** drop-down (showing only devices enabled 
in the entitlement profile). 

For the Voicemail service:

* Controls will also not be available if the site's SDD
  has no default value on the CUC Defaults tab for the Default CUC Subscriber
  Template. This default value (voicemailusertemplate) should already exist on the
  Unified CM and is automatically populated on an HCS system when a VoiceMail Pilot
  is created. 
*  A Cisco Unity Connection device must also be configured at the related
   NDL (Network Device List) at site level.
* If the selected QAG specifies any CFT entries for UserPin or UserPassword,
  these will be applied. Otherwise, the values from the User Template defined on Cisco Unity
  Connection apply. For default CFTs, see: :ref:`quick_add_subscriber_group_default_model`.

While the Admin Portal hides controls if services are not available, API and Bulk Load
operations have Provisioning Workflow checks for the presence of the Default CUC
User Template in the SDD and a configured WebEx Server in the NDL before the
selected services can be added.

If no Unified CM has been configured at the hierarchy that the Subscriber belongs,
then Quick Add Subscriber bulk load transactions and API calls will show a warning
message: No Call Manager has been configured.

.. _qas_webex_teams:

Webex Teams Quick Add
......................

Selecting the **Webex Teams** checkbox on the QAS page displays the **Webex Teams User Template**
drop-down, where you can select a **Webex Teams User Template** to apply to the user. 

* Choosing a template from the drop-down overrides the default user template referenced
  in the Quick Add User Group associated with the user. 
* If you don't select a **Webex Teams User Template** from the drop-down, the **Webex Teams User
  Template** referenced in the associated Quick Add User Group is applied. 

If you want customized values, clone the **Webex Teams User Template**
(**Customizations > Configuration Templates**) and edit as required.
The Webex teams User Template for CUCM Calling provides for a **Settings** group
of controls for the specification of Calling Behaviour and provisioning of
Jabber devices if relevant to the calling behaviour.