.. _rsm_create_phones: Create Phones ------------- **Perform these steps**: 1. Choose **Subscriber Management > Phones**, and then click **Add**. 2. From the **Hierarchy** drop-dow, choose the site and click **OK**. 3. On the **Phone** tab in the **Device Name** field, enter the device name and add SEP before the mac address. For example, if the mac address is 000000000AB1 the device name must be SEP000000000AB1. 4. From the **Product** drop-down, choose the product type as **Cisco 7941**. 5. (Optional) In the **Description** field, enter the phone description. 6. From the **Device Protocol** drop-down, choose **SIP**. 7. From the **Device Pool Name** drop-down, choose **RSMSimPhone_DP**. 8. From the **Lines** tab, click '+' next to **Line** and from the **Pattern** drop-down, choose the directory number. 9. From the **Monitoring CSS Name** drop-down, set the Monitoring Calling Search Space as the CSS that is configured in the Calling Search Space field in the **Lines** page. 10. In the **Busy Trigger** field, enter a busy trigger value as **1**, and in the **Max Num Calls** field, enter the maximum number of calls value as **2**.