.. _configure-lines:

Configure Lines
---------------

Use this procedure as a high level workflow to configure one or more lines
(directory numbers) in VOSS Automate. Note that if the Number Inventory feature has
been enabled by the administrator, lines are not added; rather, lines are
selected from a drop-down list of available numbers.

.. note::

   The Lines interface in VOSS Automate provides an easy method to add, modify,
   or delete individual lines and associated line settings to, or from the
   system.


**Perform these steps**:


1. On the **Lines** form, click **Add**.
#. Configure the line and its associated line settings using the following tabs.
   For more information on the values to fill in for the various line parameters
   such as partitions and CSS, refer to the "Provider HCS Dial Plan Management Support Guide".
   
.. Note::

   If the **Enable CSS filtering** check box is selected at the customer dial plan,
   then for all calling search space fields in this procedure, the list of available
   calling search spaces includes only those that are marked as a Class of Service under
   **Dial Plan Management > Site > Class of Service** at the particular site. If
   another CSS is required, you can add custom CSSs in a CSS field if you know the
   exact syntax.

   If the **Enable CSS filtering** check box is clear, then the list of available
   calling search spaces includes all CSSs that are configured on the Cisco Unified
   Communications Manager (Unified CM).

   .. tabularcolumns:: |p{5cm}|p{10cm}|

   +----------------------+----------------------------------------------------+
   | Tab                  | Description                                        |
   +======================+====================================================+
   |                      | Includes a directory number (mandatory), a         |
   |                      | route partition, calling search space, call        |
   |                      | pickup group (to which the line belongs),          |
   |                      | and other basic settings.                          |
   |                      |                                                    |
   | Directory Number     | The **Directory Number** field is either a         |
   | Basic Information    | drop-down list or a free text field, or a          |
   |                      | drop-down containing only the available            |
   |                      | directory numbers (depending on whether the        |
   |                      | Number Inventory feature is enabled or             |
   |                      | disabled). Only the actual Directory Number        |
   |                      | is mandatory.                                      |
   +----------------------+----------------------------------------------------+
   |                      | Includes various profiles, groups, and             |
   | Directory Number     | advanced settings for the line; for                |
   | Advanced Information | example, MOH Audio Source and voice mail profiles. |
   +----------------------+----------------------------------------------------+
   |                      | Shows any phones, device profiles, or              |
   | Shared Device Info   | remote destination profiles that have been         |
   |                      | associated with the particular line.               |
   +----------------------+----------------------------------------------------+
   |                      | Includes fields such as hold reversion ring        |
   | Line Settings for    | duration, hold reversion notification              |
   | All Devices          | interval, party entrance tone (chosen from a       |
   |                      | drop-down list).                                   |
   +----------------------+----------------------------------------------------+
   |                      | Automated alternate routing (AAR) handles          |
   | AAR Settings         | the calls that are routed to the AAR               |
   |                      | Destination Mask or Voice Mail.                    |
   +----------------------+----------------------------------------------------+
   |                      | Includes text fields such as park                  |
   |                      | monitoring forward no retrieve destination         |
   |                      | external or internal voice mail enabled            |
   | Park Monitoring      | check boxes, park monitoring forward no            |
   |                      | retrieve destination external, external            |
   |                      | calling search space, internal, internal           |
   |                      | calling search space, and park monitoring          |
   |                      | reversion timer text fields.                       |
   |                      |                                                    |
   |                      | Note: [#]_                                         |
   |                      |                                                    |
   |                      | If the **Enable CSS filtering** check box is       |
   |                      | selected at the customer dial plan, then for all   |
   |                      | calling search space fields in this procedure,     |
   |                      | the list of available calling search spaces        |
   |                      | includes only those that are marked as a           |
   |                      | Class of Service under                             |
   |                      | **Dial Plan Management > Site > Class of           |
   |                      | Service** at the particular site.                  |
   |                      |                                                    |
   |                      | If the **Enable CSS filtering** check box is       |
   |                      | cleared, then the list of available calling        |
   |                      | search spaces includes all CSSs that are           |
   |                      | configured on the Unified CM.                      |
   +----------------------+----------------------------------------------------+
   |                      | Includes call forward all settings, call           |
   | Call Forwarded       | forward busy external and internal                 |
   | Information          | settings, call forward no answer external          |
   |                      | and internal settings, and so on.                  |
   +----------------------+----------------------------------------------------+

3. When you are finished adding line information, click **Save**.
   All additions or changes to Lines and line settings in the system are
   also reflected in the Unified CM. After configuring a line, the
   transaction menu item (**Administration Tools > Transaction**) can be used
   to verify the configuration.
4. To modify existing line and line setting details, change the settings
   or add new line settings using the process described in Steps 1 to 6.
   For example, you can add additional directory URIs and directory URI
   partitions. Manual configuration must first be done on the Unified CM
   before URIs will function. Note that not all line settings are configured
   on the **Lines** form. Device specific settings such as caller ID display,
   line label, E.164 mask, and associated end user are configured from the **Lines**
   tab on the associated Subscriber Management **Phones** form.

.. [#] This only applies to the VOSS Automate *Provider* deployment.