.. _concepts-number-status-usage:

Number Status and Usage
-----------------------

.. _20.1.1|VOSS-651:
.. _20.1.1|EKB-6817:


Administrators can now view more accurate data as to how numbers are used at a
specific hierarchy level.

The **Status** and **Usage** columns on the enhanced **Number Inventory** form
(default menu **Number Management > Number Inventory**) are described below:


.. tabularcolumns:: |p{3cm}|p{5cm}|p{2cm}|p{3cm}|p{2cm}|

+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| **Number Use**         | **Device**                           | **Status**   | **Usage**          | **Vendor** [4]_ |
+========================+======================================+==============+====================+=================+
| Not used by anything   | \-                                   | Available    | blank              | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Phone Line [1]_        | device/cucm/Phone                    | Used         | Device             | blank           |
|                        | (line instance)                      |              |                    |                 |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Device Profile Line    | device/cucm/DeviceProfile            | Used         | Device             | blank           |
|                        | (line instance)                      |              |                    |                 |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Remote Destination     | device/cucm/RemoteDestinationProfile | Used         | Device             | blank           |
| Profile Line           | (line instance)                      |              |                    |                 |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Hunt Pilot [1]_        | device/cucm/HuntPilot                | Used-Utility | Hunt_Pilot         | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Pickup Group Pilot     | device/cucm/CallPickupGroup          | Used-Utility | Pickup_Group_Pilot | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| System Call Handler    | device/cuc/Callhandler (System only) | Used-Utility | Call_Handler_Pilot | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Voicemail Pilot        | device/cucm/VoicemailPilot           | Used-Utility | Voicemail_Pilot    | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Meet Me                | device/cucm/MeetMe                   | Used-Utility | Meet_Me            | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| CTI Route Point        | device/cucm/CtiRoutePoint            | Used-Utility | CTI_RoutePoint     | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Call Park              | device/cucm/CallPark                 | Used-Utility | Call_Park          | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Directed Call Park     | device/cucm/DirectedCallPark         | Used-Utility | Directed_Call_Park | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| VOSS Phone             | data/PRS_MultiVendorPhone_DAT        | Used-Utility | VOSS_Phone         | phoneVendor     |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| MS Teams Line URI      | device/msteamsonline/CsOnlineUser    | Used         | User               | Microsoft       |
|                        | (OnPremLineURI)                      |              |                    |                 |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Number in cooling [2]_ |                                      | Cooling      | \-                 | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+
| Number reserved [3]_   |                                      | Reserved     | \-                 | blank           |
+------------------------+--------------------------------------+--------------+--------------------+-----------------+

.. rubric:: Footnotes

.. [1] If a number is used by both a Phone and Hunt Pilot then the **Usage** column
       will display both usage values, i.e. ``Device,Hunt_Pilot``. This could be the case if
       you change the Partition and enter the DN manually so that they share the same DN.
       
       However, the **Status** column will display only *one* status, i.e. the status triggered
       by the most recent transaction.  The Status would change from Used to Used-Utility if you
       added the Hunt Pilot last. If it was already a Hunt Pilot and then you added it to a Phone,
       then Status would change from Used-Utility to Used.
.. [2] If a number is currently in **Cooling**, the release date indicates when
       the number will come out of cooling.
.. [3] If a number is currently **Reserved**, you can enter an optional **Tag**
       to identify the user for which the number is reserved. An optional **Reservation
       notes** field is also available to allow you to enter additional information
       regarding the reserved number.
.. [4] Default vendor value is blank (for Cisco).
       
       
Details and Usage
.................


Selecting a specific number from the **Number Inventory** list view, opens the
details view for that number.

The **Number Details** tab shows read only details for the number, for example
Internal Number, Status, Usage, as well as editable fields such as Tag, Description,
Reservation Notes, etc.

The **Usage** tab provides links to all instances where the number is used.

.. note::

   If the same number is shared by multiple devices/services of the same type,
   using different partitions, only the first 10 instances will be displayed.