.. _number-reservation:

Number Reservation
------------------

.. _20.1.1|VOSS-651:




Reservation Overview
....................

The Reservation feature allows numbers to be reserved for future use. Reserved
numbers cannot be allocated to a device or line.

The **Cooling & Reservation** list view (default menu **Number Management > Cooling &
Reservation**) allows a provider administrator to manually reserve numbers at the
selected hierarchy (Provider, Customer or Site) for a specified number of days.
While a number is within the **Reservation duration (days)** period, it is
unavailable and cannot be used by a device or line.

If the **Reservation duration (days)** period is left blank, the numbers remain
in the **Reserved** status. Currently reserved numbers can be unreserved manually,
thereby *adding them back* to the list of available numbers.





|youtube.png|  `Manage Cooling <https://www.youtube.com/embed/G2dAn96I6I4?cc_load_policy=1&cc_lang_pref=en>`_

.. raw:: html

   <br/>

   <iframe width="560" height="315" title="Manage Cooling" src="//www.youtube.com/embed/G2dAn96I6I4?cc_load_policy=1&cc_lang_pref=en" frameborder="0" allowfullscreen></iframe>

   <br/>

 
Reserve numbers
...............
 
1. Navigate to the required hierarchy level (Provider, Customer or Site) from which
   you want to reserve numbers.
#. On the **Cooling & Reservation** form, choose **Reserve** from the **Select action**
   drop-down.    
#. In the *Reservation duration (days)* field, enter the number days for which you
   want to reserve the numbers.
#. Enter **Reservation Notes** for the reserved numbers to describe why the numbers
   are being reserved. This is displayed in the **Reservation notes** field on the
   **Number Inventory** list.
#. Set **Filters** to determine which numbers will be included in the **Available**
   box in the **Select Numbers** area:
   
   * **Include available numbers**
   * **Include reserved numbers** 
   * **Contains**. Used to further refine the numbers displayed in the *Available* box.
   * **Show numbers at/below hierarchy**. Allows you to select a lower hierarchy
     level than the one selected on the hierarchy breadcrumb. 
       
#. Select one or more numbers in the **Available** box and click **Select** to
   move them to the **Selected** box.
#. Click **Save**. The selected number(s) are placed into a **Reserved** status,
   and are no longer available for allocation to a subscriber or phone, etc. 
   
   .. note::
   
      Individual numbers can also be reserved directly from the **Number Inventory**
      list view (default menu **Number Management > Number Inventory**) by clicking
      on the required number on the list view and then selecting **Reserve Number**
      on the button bar.
   

Unreserve numbers
..................

1. Navigate to the required hierarchy level from which you want to unreserve numbers,
   i.e. add them back into the list of available numbers.
#. On the **Cooling & Reservation** form, choose **Unreserve** from the **Select action**
   drop-down.   
#. Set **Filters** to determine which numbers will be included in the **Available**
   box in the **Select Numbers** area:
   
   * **Include reserved numbers**
   * **Contains**. Used to further refine the numbers displayed in the *Available* box.
   * **Show numbers at/below hierarchy**. Allows you to select a lower hierarchy
     level than the one selected on the hierarchy breadcrumb. 
       
#. Select one or more numbers in the **Available** box and click **Select** to
   move them to the **Selected** box. 
#. Click **Save**. The selected number(s) are removed from the **Reserved** status,
   and are available for allocation to a subscriber or phone, etc.   
   

See also:

* :ref:`list-number-inventory-overview`
* :ref:`run_the_directory_number_inventory_audit_tool`
* :ref:`number-management-cooling`


.. |menu_book32x24.png| image:: /src/images/menu_book32x24.png
.. |playcircle24x23.png| image:: /src/images/playcircle24x23.png
.. |youtube.png| image:: /src/images/youtube.png