.. _using_replace_phone: Replace a Phone ------------------- To replace a phone: 1. Log in as Site administrator or higher. .. note:: The Replace Phone feature is *only available at a site hierarchy node*. #. Choose **Subscriber Management > Replace Phone**. A pop-up window opens to navigate to the site at which the phone is to be replaced. #. On the **Existing Phone** tab: a. Choose the **Device Name** of the phone that you want to replace. The Product, Device Protocol, Phone Button Template, and other values are shown automatically as read-only values. #. On the **Replacement Phone** tab: .. note:: If you choose a Phone (Configuration) Template, all other fields available on the **Replacement Phone** tab are redundant. Even if certain fields are populated, the Phone Template values override them. a. Enter the **Device Name** of the replacement phone (mandatory). #. Choose a **Phone Template** (optional) for the replacement phone if you want to override the attributes copied from the original phone and the manual settings below. #. Choose the **Product** (phone model) of the replacement phone (mandatory). Note that if the existing phone was associated with an entitlement profile, then the replacement **Product** drop-down only displays phone types that are allowed by the entitlement profile. #. Choose the **Device Protocol** (mandatory). #. Choose a **Phone Button Template** value for the replacement phone, if one is available (optional). #. Choose the **Security Profile** for the replacement phone (mandatory). #. Enter a **Description** for the phone (optional). 5. Click **Save**. .. |VOSS-4-UC| replace:: VOSS-4-UC .. |Unified CM| replace:: Unified CM