.. _using_replace_phone:

Replace a Phone
-------------------

To replace a phone: 

1. Log in as Site administrator or higher.
   
   .. note:: 

      The Replace Phone feature is *only available at a site hierarchy node*.

#. Choose **Subscriber Management > Replace Phone**. A pop-up window opens to
   navigate to the site at which the phone is to be replaced.

#. On the **Existing Phone** tab:

   a. Choose the **Device Name** of the phone that you want to replace.
      
      The Product, Device Protocol, Phone Button Template, and other values are
      shown automatically as read-only values.

#. On the **Replacement Phone** tab:

   .. note::

      If you choose a Phone (Configuration) Template, all other fields available
      on the **Replacement Phone** tab are redundant. Even if certain fields are
      populated, the Phone Template values override them.
   
   a. Enter the **Device Name** of the replacement phone (mandatory).
   #. Choose a **Phone Template** (optional) for the replacement phone if you want to
      override the attributes copied from the original phone and the manual
      settings below.   
   #. Choose the **Product** (phone model) of the replacement phone (mandatory). Note
      that if the existing phone was associated with an entitlement profile, then
      the replacement **Product** drop-down only displays phone types that are allowed
      by the entitlement profile.
   #. Choose the **Device Protocol** (mandatory).
   #. Choose a **Phone Button Template** value for the replacement phone, if one is
      available (optional).
   #. Choose the **Security Profile** for the replacement phone (mandatory).
   #. Enter a **Description** for the phone (optional).

5. Click **Save**.


.. |VOSS-4-UC| replace:: VOSS-4-UC
.. |Unified CM| replace:: Unified CM