.. _create-cuc-schedule:

Create a Call Handler (Auto Attendant) Schedule
-----------------------------------------------

You may want to create a new schedule for your organization.

On the **Schedule** form (modify or add), take note of the following field:

**Uses Holiday Schedule** - If you want your schedule to recognise days that are
included as holidays in a holiday schedule, then choose a holiday schedule from
the **Uses Holiday Schedule** drop-down list. Any day included in the selected
holiday schedule will be recognized as a holiday.

If you want to create a new holiday schedule:

1. Select the **Is Holiday** check box.
#. Click **Holiday Details +** enter the following fields:

   * **Name**
   * **Holiday Start Date**
   * **Holiday End Date**
   * **Start Time**
   * **End Time**.
   
#. Add more days to the holiday as required by clicking **+** next to the entered
   holiday, and entering new details in the fields.
#. Click **Save** when complete.


.. note::

   Another method to create a new schedule is to:
   
   1. Select an existing schedule from the **Schedule** list view.
   #. Clone it (**Action > Clone**) to the desired hierarchy level.
   #. Edit as required.
   #. Click **Save**.