.. _set_up_contact_center_service:

How to Set Up a Contact Center Service
--------------------------------------

**Perform these steps**:

1. Log in as provider administrator at the customer hierarchy.
2. Choose **Services > Contact Center > Services** menu to add a Contact
   Center Service.
3. Click **Add** to add a new Contact Center Service, complete the fields, and then
   click **Save**.
   
.. note::

   * Customer & Site Dial Plan is required to add a Contact Center Service.
   * Only ONE instance of Contact Center Server can be created for a Cisco Unified
     Communications Manager cluster.
   * Only ONE instance of Contact Center Service can be created for a Contact
     Center Server.
   * For CUSP only ONE trunk of type CUSP needs to be added.
   * For deleting a server, ensure the service is deleted first.