Default Dial Plan Event Triggers -------------------------------- In VOSS-4-UC 10.x/11.5(x), you can use one of the default, pre-defined dial plan events to trigger a custom workflow as part of your dial plan schema group. .. note:: The associateLboGateway and unassociateLboGateway events are available only if you are using VOSS-4-UC 10.6(2) or later. The default events are located in VOSS-4-UC 10.x/11.5(x) under the Custom Workflow tab at Dial Plan > Dial Plan Schema Group. Default Dial Plan Event Triggers for Custom Workflows +-----------------+---------------+------------------------------+ | Dial Plan Event | When | Notes | | | Triggered | | +=================+===============+==============================+ | preAddSite | When a new | For Type 1 to Type 4 | | | site dial | schemas, this triggers a | | | plan is | Cisco Unified | | | deployed, | Communications Manager | | | before the | (CUCM) bootstrap workflow | | | Add Dial Plan | that: | | | workflow is | | | | executed | * Updates the CUCM | | | | clusterwide "Local Route | | | | Group for Redirected | | | | Calls" service parameter | | | | to the value "Local route | | | | group of calling party" | | | | | | | | * Provisions the | | | | following clusterwide | | | | default local route | | | | group names to the | | | | CUC: SLRG-Emer, SLRG-FPHN, | | | | SLRG-Intl, SLRG-Local, | | | | SLRG-Mobl, SLRG-Natl, | | | | SLRG-Oper, SLRG-PCSN, | | | | SLRG-PRSN, SLRG-Serv, | | | | SLRG-SRSN | | | | | | | | Items in the workflow are | | | | executed at the hierarchy | | | | node on which the target | +-----------------+---------------+------------------------------+ | | | CUCM cluster is added to the | | | | VOSS-4-UC system. | | | | | | | | Subsequent sites that are | | | | added trigger this | | | | workflow, but result in an | | | | operation that does nothing | | | | if these items have already | | | | been applied to the target | | | | CUCM cluster. | | | | | | | | The target cluster for this | | | | workflow is determined by | | | | the CUCM instance that is | | | | contained in the Network | +-----------------+---------------+------------------------------+ | | | Device List Reference (NDLR) | | | | for the site on which this | | | | event was triggered. | +-----------------+---------------+------------------------------+ +------------------------------------------+---------------+--------------------------------+ | Dial Plan Event | When | Notes | | | Triggered | | +==========================================+===============+================================+ | addSite | After the Add | For Type 1 to Type 4 | | | Site Dial | schemas, this triggers a | | | Plan workflow | workflow that adds a | | | is executed | default location, region, | | | and the | and device pool at the site | | | context of | hierarchy node on which | | | the new site | this event is triggered. | | | dial plan is | | | | passed | The target cluster for this | | | | workflow is determined by | | | | the Cisco Unified | | | | Communications Manager (CUCM) | | | | instance that is contained | | | | in the NDLR for the site on | | | | which this event was | | | | triggered. | +------------------------------------------+---------------+--------------------------------+ | removeSite | Before the | For Type 1 to Type 4 | | | Delete Site | schemas, this triggers a | | | dial plan | workflow that removes the | | | workflow is | default location, region, | | | executed and | and device pool at the site | | | the context | hierarchy node on which | | | of the site | this event is triggered. | | | dial plan is | | | | passed | The target cluster for this | | | | workflow is determined by | | | | the CUCM instance that is | | | | contained in the NDLR for the | | | | site on which this event was | | | | triggered. | +------------------------------------------+---------------+--------------------------------+ +------------------------------------------+---------------+--------------------------------+ | Dial Plan Event | When | Notes | | | Triggered | | +==========================================+===============+================================+ | addVoiceMailPilotNumber | When a new | For Type 1 to Type 4 | | | voice mail | schemas, this triggers a | | | pilot number | Cisco Unified | | | is added for | Communications Manager (CUCM) | | | a customer | bootstrap workflow that | | | | | | | | * Creates the voice mail | | | | pilot on the target | | | | CUCM cluster | | | | | | | | * Creates a voice mail | | | | profile on the target | | | | CUCM cluster | | | | | | | | * Deploys a custom Cisco | | | | Unity Connection schema | | | | to provision the | | | | following on Cisco | | | | Unity Connection: | | | | | | | | * Direct routing rule and | | | | forward routing rules | | | | based on the new pilot | | | | number | | | | | | | | * The target Cisco Unity | | | | Connection cluster for | | | | this workflow is | | | | determined by the Cisco | | | | Unity Connection instance | | | | contained in the NDLR for | | | | the site on which this | | | | event was triggered | | | | | | | | The target cluster for this | | | | workflow is determined by | | | | the CUCM instance that is | | | | contanied in the NDLR for the | | | | site on which this event was | | | | triggered. | +------------------------------------------+---------------+--------------------------------+ | removeVoiceMailPilotNumber | When a voice | The target cluster for this | | | mail pilot | workflow is determined by | | | number is | the CUCM and Cisco Unity | | | a customer | Connection instances that are | | | | contained in the NDLR for | | | | the site on which this | | | | event was triggered. | | | | | | | | For Type 1 to Type 4 | | | | schemas, this triggers a | | | | workflow that | | | | | | | | * Removes the voice mail | | | | profile and pilot | | | | number from CUCM | | | | | | | | * Undeploys direct and | | | | forward routing rules | | | | on Cisco Unity | | | | Connection | +------------------------------------------+---------------+--------------------------------+ +-------------------------------------------+---------------+---------------------------------+ | Dial Plan Event | When | Notes | | | Triggered | | +===========================================+===============+=================================+ | associateVoiceMailServiceToCu stomer | When voice | The target Cisco Unified | | | mail service | Communications Manager (CUCM) | | | is associated | and Cisco Unity Connection | | | to a customer | clusters for this workflow | | | | are determined by the CUCM and | | | | Cisco Unity Connection | | | | instances that are contained | | | | in the NDLR for the site on | | | | which this event was triggered. | +-------------------------------------------+---------------+---------------------------------+ | | | | | | | For Type 1 to Type 4 | | | | schemas, this triggers a | | | | workflow that | | | | | | | | * Deploys a SIP trunk to | | | | CUCM if voice mail service | | | | is partitioned or dedicated | | | | * Reset the SIP trunk | | | | * Deploys a route group | | | | to CUCM if voice mail service | | | | is partitioned or | | | | dedicated that contains | | | | the SIP trunk created | | | | in the previous step | | | | * Deploys a custom Cisco | | | | Unity Connection schema | | | | to provision the port | | | | group, ports, route | | | | partition, calling | | | | search space (CSS), and | | | | the user template for | | | | voice mail service on | | | | the Cisco Unity | | | | Connection | +-------------------------------------------+---------------+---------------------------------+ | disassociateVoiceMailServiceFr omCustomer | When voice | The target CUCM and Cisco | | | is | Unity Connection clusters for | | | disassociated | this workflow are determined | | | from a | by the CUCM and Cisco Unity | | | | Connection instances that | | | | are contained in the NDLR | | | | for the site on which this | | | | event was triggered. | | | | | | | | For Type 1 to Type 4 | | | | schemas, this triggers a | | | | workflow that | | | | | | | | * On CUCM, removes Voice Mail | | | | service route group and | | | | SIP trunk if dedicated | | | | or partitioned voice | | | | mail service | | | | * On Cisco Unity Connection, | | | | deletes customer-specific | | | | route partition, css, user | | | | template, ports, and port | | | | group. | +-------------------------------------------+---------------+---------------------------------+ +-----------------+---------------+---------------------------------+ | Dial Plan Event | When | Notes | | | Triggered | | +=================+===============+=================================+ | addCustomer | When a | The target Cisco Unified | | | customer dial | Communications Manager and | | | plan is added | Cisco Unity Connection | | | | clusters for this workflow | | | | are determined by the Cisco | | | | Unified Communications | | | | Manager and Cisco Unity | | | | Connection instances that | | | | are contained in the NDLR | | | | for the site on which this | | | | event was triggered. | | | | | | | | Currently not used for Type | | | | to Type 4 schemas | +-----------------+---------------+---------------------------------+ | removeCustomer | When a | The target Cisco Unified | | | customer dial | Communications Manager (CUCM) | | | plan is | and Cisco Unity Connection | | | removed | clusters for this workflow | | | | are determined by the CUCM and | | | | Cisco Unity Connection | | | | instances that are contained | | | | in the NDLR for the site on | | | | which this event was triggered. | | | | | | | | Currently not used for Type | | | | 1 to Type 4 schemas | +-----------------+---------------+---------------------------------+ | updateCustomer | When a | The target Cisco Unified | | | customer dial | Communications Manager (CUCM) | | | plan is | and Cisco Unity Connection | | | updated | clusters for this workflow | | | | are determined by the CUCM and | | | | Cisco Unity Connection | | | | instrances that are contained | | | | in the NDLR for the site on | | | | which this event was triggered. | | | | | | | | Currently not supported | | | | because customer dial plan | | | | updating is not supported | +-----------------+---------------+---------------------------------+ | updateSite | When a site | The target Cisco Unified | | | dial plan is | Communications Manager (CUCM) | | | updated | and Cisco Unity Connection | | | | clusters for this workflow | | | | are determined by the CUCM and | | | | Cisco Unity Connection | | | | instances that are contained | | | | in the NDLR for the site on | | | | which this event was triggered. | | | | | | | | Add the updateSite event | | | | with the | | | | HcsDpUpdateSiteAreaCodesPWF | | | | workflow to update the site | | | | dial plan. | | | | | | | | Currently not supported | | | | because site dial plan | | | | updating is not supported | +-----------------+---------------+---------------------------------+ +-----------------------+---------------+---------------------------------+ | Dial Plan Event | When | Notes | | | Triggered | | +=======================+===============+=================================+ | addDnInventory | When an | The target Cisco Unified | | | administrator | Communications Manager (CUCM) | | | provisions | cluster for this workflow | | | additional | is determined by the CUCM | | | specific site | instance that are contained in | | | | the NDLR for the site on | | | | which this event was triggered. | | | | | | | | If a Type 1 or Type 3 dial | | | | plan is provisioned, this | | | | executes a workflow that | | | | creates directory numbers | | | | (DNs) where the extension | | | | is prefixed with the Site | | | | Location Code of the site | | | | on which the event was | | | | triggered. | | | | | | | | If a Type 2 dial plan is | | | | provisioned, this executes | | | | a workflow that creates DNs | | | | where the extension is | | | | prefixed with the Intersite | | | | Prefix + Site Location Code | | | | of the site on which the | | | | event was triggered. | | | | | | | | If a Type 4 dial plan is | | | | provisioned, this executes | | | | one of the following | | | | workflows: | | | | | | | | * Creates DNs where the | | | | extension is prefixed | | | | with *\+* if the | | | | extension entered by | | | | the administrator is | | | | prefixed with *+* on | | | | the site on which the | | | | event is triggered, OR | | | | * Creates DN with no | | | | prefix; the extension | | | | on the site on which | | | | the event was triggered | | | | is used to create the DNs. | +-----------------------+---------------+---------------------------------+ | associateLboGateway | When a local | See associateLboGateway | | | gateway is | Custom Workflow for | | | associated | detailed information. | | | with a site. | | +-----------------------+---------------+---------------------------------+ | unassociateLboGateway | When a local | See unassociateLboGateway | | | gateway is | Custom Workflow for | | | disassociated | detailed information. | | | from a site. | | +-----------------------+---------------+---------------------------------+