.. _create_an_entitlement_profile:


.. rst-class:: chapter-with-expand

Create an Entitlement Profile
------------------------------

Entitlement Profiles are used to define the services and devices a user is 
entitled to. 

Assign an entitlement profile to a user when you:

* Sync the user into VOSS-4-UC from LDAP.
* Sync the user into VOSS-4-UC from Cisco Unified Communications Manager.
* Create or modify the user in VOSS-4-UC using Subscriber Management
  or User Management.

.. note::

   The Maximum Number of Devices and Maximum Number of Devices in a Group are
   limitations for each individual user, not for all users in the system.


**Prerequisites**:

* Define an Entitlement Catalog at or above the hierarchy node where you create an
  entitlement profile (see :ref:`create_an_entitlement_catalog`).

  The Entitlement Catalog restricts the service and devices that can be entitled
  in the Entitlement Profile. An Entitlement Profile can further restrict services
  and devices a user is entitled to. However, it cannot expand the services and
  devices beyond the restrictions defined in the Entitlement Catalog.


.. note::

   The animation shows how to create an entitlement catalog *and* an entitlement profile. An 
   entitlement catalog must exist at or above the hierarchy level at which you want to create 
   the entitlement profile.


|webex-teams-entitlement|


**To create an entitlement profile**: 

1. Log in as provider administrator.
#. Set the hierarchy path to the location where you want to create the
   Entitlement Profile.
#. Choose **Entitlement > Profiles**.
#. Click **Add**.
#. On the **Profiles** screen, complete at minimum, the mandatory **Entitlement
   Profiles** fields.
#. Click the Plus sign (+) adjacent to **Device Groups** to add more device groups to the Entitlement
   Profile, if required.
#. Click **Save**.

   The Entitlement Profile is defined and can be assigned to users.

.. _entitlement_profile_fields:

Entitlement Profiles Field Descriptions
........................................

* :ref:`UCCX-Feature-Reference`

.. tabularcolumns:: |p{3.5cm}|p{12cm}|


+---------------------+----------------------------------------------------------+
| Field               | Description                                              |
+=====================+==========================================================+
| Name \*             | Entitlement Profile name. This field is                  |
|                     | mandatory.                                               |
+---------------------+----------------------------------------------------------+
| Description         | An optional description of the entitlement               |
|                     | Profile                                                  |
+---------------------+----------------------------------------------------------+
|                     | Select this check box to make this Entitlement Profile   |
|                     | the default for the hierarchy node. Any                  |
| Default Profile     | previously designated User Entitlement                   |
|                     | Profile automatically has this check box cleared.        |
+---------------------+----------------------------------------------------------+
| Voice               | Select this check box to entitle voice services.         |
+---------------------+----------------------------------------------------------+
| Voicemail           | Select this check box to entitle voicemail services.     |
+---------------------+----------------------------------------------------------+
| Presence            | Select this check box to entitle presence services.      |
+---------------------+----------------------------------------------------------+
| Extension Mobility  | Select this check box to entitle Extension Mobility      |
|                     | services.                                                |
+---------------------+----------------------------------------------------------+
| Single Number Reach | Select this check box to entitle Single Number Reach     |
|                     | service.                                                 |
+---------------------+----------------------------------------------------------+
| Conferencing        | Select this check box to add conferencing services       |
|                     | to the profile.                                          |
+---------------------+----------------------------------------------------------+
| Collaboration       | Select this check box to add collaboration services to   |
|                     | the profile.                                             |
+---------------------+----------------------------------------------------------+
| Contact Center      | Select this check box to add the Contact Center service  |
|                     | to the profile.                                          |
+---------------------+----------------------------------------------------------+
| FMC                 | Adds Fixed Mobile Convergence (FMC) to the profile.      |
+---------------------+----------------------------------------------------------+
|                     | Specify the maximum number of devices                    |
|                     | allowable for the Entitlement Profile. This              |
| Maximum Number of   | field is mandatory.                                      |
| Devices \*          |                                                          |
|                     | The maximum number cannot exceed the total               |
|                     | of the maximums for the entire device group              |
|                     | included in the Entitlement Profile.                     |
+---------------------+----------------------------------------------------------+
|                     | Choose a Device Group to include in the                  |
| Device Group \*     | Entitlement Profile. This field is                       |
|                     | mandatory.                                               |
+---------------------+----------------------------------------------------------+
|                     | For the selected device group, specify the               |
|                     | maximum number of devices allowed. This                  |
| Maximum Number of   | field is mandatory.                                      |
| Devices in Group \* |                                                          |
|                     | The maximum number for any device group                  |
|                     | cannot exceed the maximum number of devices              |
|                     | for the profile.                                         |
+---------------------+----------------------------------------------------------+


.. |webex-teams-entitlement| image:: /src/images/webex-teams-entitlement.gif