.. _concepts-view-subscribers:
View Subscribers
-----------------
.. _19.1.1|EKB-1111:
.. _19.2.1|VOSS-636:
.. _21.1|VOSS-795:
The Subscribers summary list view in the VOSS-4-UC Admin Portal displays:
* All subscribers from a given hierarchy and down (Reseller, Provider, Customer, or Site).
* Each subscriber's currently provisioned services, grouped by vendor.
.. note::
To access this page (via the default menus):
* Single vendor environment: In the Admin Portal, go to **Subscriber Management > Subscribers**
* Multi vendor environment: In the Admin Portal, go to **User Management > User Services >
Multi Vendor Subscribers**
Click on a subscriber to access subscriber management functions for a selected subscriber.
The table describes columns in the Subscribers summary list:
.. tabularcolumns:: |p{4cm}|p{11cm}|
+----------------+--------------------------------------------------------------------------------------------------------------+
| Column Heading | Description |
+================+==============================================================================================================+
| Role | Subscriber role, typically a self-service user role. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Sync Source | The source application of user data, for example: |
| | |
| | **LOCAL** indicates that the user has been manually created in VOSS-4-UC and has not been synced from LDAP |
| | or from Cisco Unified CM. |
| | |
| | **CUCM** indicates that the user exists on both VOSS-4-UC and Cisco Unified CM, and is not synced from LDAP. |
| | The user may have been created first on VOSS-4-UC (top-down) or created on Cisco Unified CM and synced |
| | into VOSS-4-UC (bottom-up). |
| | |
| | As for User [1]_. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| User Type | End User, Admin - associated with the user role |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Auth Method | As for User [2]_. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Entitlement | The Entitlement Profile associated with the Subscriber. |
| Profile | |
+----------------+--------------------------------------------------------------------------------------------------------------+
| | Displays an abbreviated version of the hierarchy showing the lowest |
| Located At | point in the hierarchy. The hierarchy type is shown in brackets. |
| | When you filter on this column, do not use text included inside |
| | the brackets in the filtering criteria. For example: |
| | "SiteName (Site)", where (Site)= the hierarchy node type, only |
| | search using the "SiteName" portion of the field. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| PrimaryLine | The subscriber's primary extension number, as selected from the |
| | Pattern drop-down list when adding the subscriber. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| ExtMobility | If a Subscriber is associated with more than one extension |
| | mobility profile on the Unified CM, and you sync with VOSS-4-UC, |
| | only the first extension mobility profile is displayed in this |
| | list view. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Single Number | The remote destination number configured for the subscriber. Only |
| Reach | if supported. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Voicemail | The Voicemail number allocated to the subscriber. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Conferencing | Enabled or disabled. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Webex Teams | Enabled or blank. Indicates whether or not the subscriber is |
| | enabled to use Webex Teams. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Contact Center | Enabled or blank. Indicates the contact center agent's Team and |
| | extension if the subscriber is an agent. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Phone | The phone associated to the subscriber. When you filter on this |
| | column, the results include all phones at the hierarchy level and |
| | below, regardless of the Phone column in which they reside. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Phone 2 | The second phone associated to the subscriber. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Phone n | The number of phone columns displayed in the list view will be the |
| | same as the maximum number of associated to a particular |
| | subscriber. For example, if a subscriber is associated to 10 |
| | phones, the list view will show 10 Phone columns. |
+----------------+--------------------------------------------------------------------------------------------------------------+
| Device | IP Address or Host Name. |
+----------------+--------------------------------------------------------------------------------------------------------------+
.. [1] **Sync Source**: see: :ref:`user-sync-source`.
.. [2] **Auth Method**: see: :ref:`user-authentication-methods`.
.. rubric:: Multi Vendor Subscribers
.. In the VOSS-4-UC Admin GUI, hybrid multi-vendor subscribers are identified in the lists via a **Hybrid Status** column, and the primary line configured for the subscriber.
The table describes columns relevant to multi vendor subscribers on the Subscribers summary list view
in the Admin Portal:
.. note::
To access multi vendor subscribers in the Admin Portal, go to (default menus) **User Management > User Services
> Multi Vendor Subscribers**
=============== ============================================================================
**Column** **Description**
Voice The subscriber's provisioned phones, listed by vendor.
Voicemail The subscriber's provisioned voicemail services, listed by vendor.
Conferencing The subscriber's conferencing services, listed by vendor, for example,
Webex Teams, MS Teams, Pexip, Zoom.
Collaboration The subscriber's messaging services, listed by vendor, for example,
WebEx, MS Teams, Zoom.
Primary Line The line extension used as the primary line (a pre-allocated
administrator line, and associated E164 number).
=============== ============================================================================
.. Hybrid Status Values in this column define the subscriber's hybrid vendor provisioning service type, for example, Cisco-Only, Cisco-MS, or Avaya-MS.
.. rubric:: Related Topics
*
.. raw:: latex
Multi Vendor Subscribers in the Core Feature Guide
.. raw:: html
<a href="concepts-multi-vendor-subscribers.html">Multi Vendor Subscribers</a>