View Line Reports

Procedure

  1. Log in as provider, reseller, or customer administrator.

  2. Set the hierarchy path to the customer for which you want to view line reports.

  3. Choose Administration Tools > Reports > Line Reports.

    A list of line reports is displayed containing this information:

    Column Description
    Pattern Directory Number of the line.
    Partition The route partition of the line. The pattern combined with the partition defines the uniqueness of the line in CUCM.
    Line Hierarchy Hierarchy where the CUCM line with this pattern and partition is defined.
    DN Inventory Hierarchy Hierarchy where the DN inventory for the pattern is defined. If empty, no DN inventory exists for this pattern.
    Device Count Number of Phones, Device Profiles, and Remote Destination Profiles remote across all sites that are referencing this line.
    Used Across Sites Indicates whether at least one phone which exists in a different site references this line.
    Shared Within Site Indicates whether this line is shared between multiple phones within the site where the line exists.
    Timestamp Time when the report was generated.
    Hierarchy Hierarchy of the customer for which the report was generated.

  4. To see additional information about Phones, Device Profiles, and Remote Destination Profiles related to a line, click the required line report. The Line Reports screen displays this information about Phones, Device Profiles, and Remote Destination Profiles:

    Phones

    Column Description
    End User The user ID of the CUCM user who owns this phone.
    Phone Name Device name of the phone which references the line.
    Hierarchy Hierarchy where the phone exists which references the line.

    Device Profiles

    Column Description
    End User The user ID of the CUCM user who owns this Device Profile.
    Device Profile Name Name of the Device Profile which references the line.
    Hierarchy Hierarchy where the Device Profile exists which references the line.

    Remote Destination Profiles

    Column Description
    End User The user ID of the CUCM user who owns this Remote Destination Profile.
    Remote Destination Profile Name Name of the Remote Destination Profile which references the line.
    Hierarchy Hierarchy where the Remote Destination Profile exists which references the line.

What to Do Next

To avoid letting too many line reports accumulate, delete them individually or select the check boxes on the Line Reports list view and click Delete to delete multiple reports.