Backup Encrypted

System backups include copies of the full system configuration as well as the full contents of the database. Thus theft of a backup would effectively constitute theft of all customer data stored on the platform. To mitigate this risk backups are encrypted using a strong 2048-bit in-line GPG encryption.

The encryption key for this is auto-generated by the platform based on a unique machine UUID. While it’s possible for support to recover backups from a different machine this process is deliberately hard and only available to official technical support representatives. Backups on shared locations are separated on a per-source-machine basis to prevent conflicts.