Objects that are Moved During the Overbuild

The overbuild processes the imported Unified CM objects for selected sites in the current customer. During overbuild, some objects are moved to the site hierarchy, while others remain at the customer hierarchy.

Objects That Are Moved to the Site Hierarchy

Unified CM models	device/cucm/Line device/cucm/Phone device/cucm/RemoteDestinationProfile device/cucm/RemoteDestination device/cucm/DeviceProfile device/cucm/User
HCMF (if installed)	device/hcmf/User
Cisco Unity Connection models	device/cuc/User device/cuc/UserPassword device/cuc/UserPin device/cuc/AlternateExtension device/cuc/SmtpDevice device/cuc/SmsDevice device/cuc/PagerDevice device/cuc/PhoneDevice device/cuc/HtmlDevice device/cuc/CallHandler device/cuc/CallhandlerMenuEntry device/cuc/CallhandlerTransferOption device/cuc/Greeting device/cuc/MessageHandler
Voicemail-related models	device/cuc/User device/cuc/UserPassword device/cuc/UserPin device/cuc/AlternateExtension device/cuc/SmtpDevice device/cuc/SmsDevice device/cuc/PagerDevice device/cuc/PhoneDevice device/cuc/HtmlDevice
Self-care models	device/cuc/Callhandler. By default, one CallHandler entry is created when a Cisco Unity Connection user is created. device/cuc/CallhandlerMenuEntry

• Contact Center Management

  After the initial sync, agents will be located at the customer hierarchy level. The overbuild tool will attempt to move these agents to the correct site hierarchy levels, based on matching Cisco Unified CM users. This matching is done according to the Unified CM user ID and the agent user ID.

  Contact Center models

  device/uccx/Team device/uccx/Skill device/uccx/ResourceGroup device/uccx/Agent

Data models affected when the user is moved during Overbuild:

• data/User
• data/HCSHcmfUserDAT

Objects That Remain at the Customer Hierarchy

Unified CM models	device/cucm/DevicePool device/cucm/Region device/cucm/Location device/cucm/VoiceMailPilot device/cucm/VoiceMailProfile device/cucm/Css device/cucm/RoutePartition device/cucm/HuntList device/cucm/HuntPilot device/cucm/LineGroup device/cucm/CallPickupGroup device/cucm/DirectedCallPark device/cucm/CallPark device/cucm/CtiRoutePoint
Cisco Unity Connection models	operator undeliverablemessagesmailbox
CallHandler device models	Goodbye Opening Greeting Operator operator undeliverablemessagesmailbox
Call Pickup Groups	no objects moved