View the Hierarchy

An administrator can view the portion of the hierarchy that the administrator has access to. The provider administrator can view the complete hierarchy, while a customer administrator can view only the customer, any intermediate nodes beneath the customer, and customer sites.

Procedure

  1. View the hierarchy on the required Hierarchy list view. A table containing the hierarchy nodes visible to the administrator is displayed:

    Field Description
    Name Node name
    Description Node description
    Hierarchy Node Type Indicates Provider, Reseller, Customer, or Site. Is blank for an intermediate node.
    Located At Shows the node location in the hierarchy in dot notation.
  2. To view a subset of the visible hierarchy, you can adjust the hierarchy path.

    Example: For instance, if a provider administrator, sets the path to point to a particular customer they can see only the hierarchy nodes for that customer.

  3. The hierarchy nodes can be sorted by clicking on the field headers.

    The hierarchy nodes can be searched by clicking the search icon on the field headers.