Configuration Mapping Files

Configuration mapping is available for higher level administrators as a part of the overall Business Administration Portal configuration as well as for other purposes.

The mappings serve a number of purposes:

  • For phones and device profiles
    • Control the list of phone types available for selection.
    • Define the configuration settings used when a specific phone type is selected.
    • Allow multiple configurations, for example different button templates for the same phone type.
    • Provide business-like, meaningful names for different phone type configurations rather than Unified CM defined names. For example: “Executive Phone with 2 lines”.
    • Make use of phone type agnostic Configuration Templates (CFTs), allowing for the management of fewer CFTs in the system rather than a CFT per phone type.
  • For lines, phones and device profiles
    • Define a set of “feature” templates that can be selected by the lower level administrator and customize the configuration of the applicable item, in other words, have “flavours” of configuration as required.
  • For soft phones specifically
    • Provide CFTs to manage the move subscriber - handles the move of the subscriber’s soft phones.