Reassign Services simplifies and automates the transfer of existing Subscriber services from a Source User to a Target User.

This utility is for example useful when an employee left the company and a new employee now starts the same role. Therefore, instead removing the old subscriber and configuring a new subscriber with the same settings and standards, the services and settings can be moved from the old subscriber to the new subscriber.

Custom settings can be applied to these services during the reassignment. A Reassign Services Profile setting is available to choose the configuration templates that will be used to update services during reassignment. These allow you to customize most settings on any of the above devices, including Line Alerting Name, Line Label, DisplayASCII values, and so on.

Example templates are provided that contain macro variables for fields that are likely to differ between subscribers. The field values then resolve with input from existing target user details. In this way the templates are not limited by for example a Site and Phone Model.

When reassigning services from existing source users to existing target users, the latter are moved to the same site as the source user, if these differ.

An option is also available to create a new target user as part of the Reassign Services process, instead of selecting an existing user without services. This user will be created at the same site as the source user.

Update User Details

The Update User Details menu shows a simplified form of Reassign Services where only one source user is selected, and that user's services are updated using custom Configuration Templates referenced in a Reassign Services Profile. The input fields allow for an easy update of basic details such as First Name, Last Name, Email, Password and PIN. User services that use any of the updated user details will automatically get updated.

The Reassign Services Profile drop-down list is available to select a profile to be used to also update the user's services details.

Similar to Reassign Services, selecting a Username auto-populates the Hierarchy of the selected user and the Current User Services tab shows which services will be updated.

Model Details: view/ReassignServicesUpdateVIEW

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title		Description	Details
Username		Name of User with existing services to update.	Field Name: username Type: String Choices: [" "]
Hierarchy of Selected User		The name of the hierarchy node where user resides.	Field Name: userHierarchy Type: String
Site of Selected User		The name of the Site where user resides.	Field Name: targetUserSite Type: String
Hierarchy Pkid of Selected User		The Pkid of the hierarchy node where user resides.	Field Name: targetUserHnPkid Type: String
Current Hierarchy PKID		The name of the hierarchy node from where the view is launched.	Field Name: currentHnPkid Type: String
First Name		The First Name of the Target User being updated.	Field Name: firstName Type: String
Last Name		The Last Name of the Target User being updated.	Field Name: lastName Type: String
Email Address		The Email Address of the Target User being updated.	Field Name: email Type: String
Password		The Password of the Target User being updated.	Field Name: password Type: String Is Password: True
Pin		The Pin of the Target User being updated.	Field Name: pin Type: String Is Password: True
Reassign Services Profile		Choose a Reassign Services Profile to apply to this Update User Details.	Field Name: reassignServicesProfile Type: String Target: data/ReassignServicesProfile Target attr: profileName Format: uri
LDAP Directory Name		The LDAP Directory Name of the Target User being updated.	Field Name: ldapDirectoryName Type: String
Target User Services			Field Name: existingTarget Type: Object
	Phones		Field Name: existingTarget.phones Type: String
	Extension Mobility Profiles		Field Name: existingTarget.ext_mobilities Type: String
	Voicemail Extension		Field Name: existingTarget.voicemail Type: String
	Webex		Field Name: existingTarget.webex Type: String
	Single Number Reach		Field Name: existingTarget.snr Type: String

Model: view/ReassignServicesUpdateVIEW

Reassign User Services

Update User Details

Model Details: view/ReassignServicesUpdateVIEW