[Index]

Model: view/GlobalSettings

Global Settings

Provider administrators and higher have access to a Global Settings customization menu that allows for the configuration of a number of settings across all hierarchies or per individual hierarchy.

Available Settings

The following settings are available:

How to Change Inherited Settings

GlobalSettings

Model Details: view/GlobalSettings

Title Description Details
Number Inventory Group Assigned by FDP
  • Field Name: Number Inventory
  • Type: Object
Enforce HCS Dialplan Rules If this setting is set to "Yes", then the dialplan workflows will enforce HCS Rules with regards to provisioning Customers, Countries, Sites, etc. By default this is set to "Inherit", which means it takes the value from higher up in the hierarchy tree. If you're unsure, then keep the default. If your deployment uses a custom or specific dialplan which does not conform to the HCS rules, this setting should be set to "No".
  • Field Name: Number Inventory.global_setting_enforce_hcs_dialplan_rules
  • Type: String
  • Choices: ["Yes", "No", "Inherit"]
Current value of [global_setting_enforce_hcs_dialplan_rules] field
  • Field Name: Number Inventory.current_global_setting_enforce_hcs_dialplan_rules
  • Type: String
  • Choices: ["Yes", "No"]
Include the Number Inventory description in all number dropdowns If this is set to "Yes", then the description value in the Internal Number Inventory, will show up as additional information in number drop-downs. For example, let's say you had number '1000' with a description of "CEO Internal". When using Quick Add Subscriber, or similar features, and selecting numbers from a drop-down, you'd see an option of "1000 - CEO Internal".
  • Field Name: Number Inventory.global_setting_include_ini_description
  • Type: String
  • Choices: ["Yes", "No", "Inherit"]
The current resolved value for this setting at the current hierarchy.
  • Field Name: Number Inventory.current_global_setting_include_ini_description
  • Type: String
  • Choices: ["Yes", "No"]
Enable Number Inventory Cooling This setting controls the reserved state of numbers, when a phone/user/service is deleted, and the number no longer associated with that phone/user/service. When this is set to "Yes" it will keep numbers in a reserved state for a duration as set in the "Number Inventory Cooling Duration (Days)" field. Meaning, the number will not appear as available in drop-downs, until the cooling period has expired. By default, this is set to "Inherit". If the value is "No", then numbers become immediately available after deletion/dissociation from a phone/user/service.
  • Field Name: Number Inventory.global_setting_auto_move_ini_into_cooling
  • Type: String
  • Choices: ["Yes", "No", "Inherit"]
Current value of [global_setting_auto_move_ini_into_cooling] field
  • Field Name: Number Inventory.current_global_setting_auto_move_ini_into_cooling
  • Type: String
  • Choices: ["Yes", "No"]
Number Inventory Cooling Duration (Days) This setting control the duration of cooling (reservation) days, when the "Enable Number Inventory Cooling" is turned on. By default, this is set to "Inherit". An admin can override this setting, by replacing "Inherit" with a numeric value such as "14", "30", "100" etc
  • Field Name: Number Inventory.global_setting_cooling_duration
  • Type: String
  • Choices: ["Inherit"]
Current value of [global_setting_cooling_duration] field
  • Field Name: Number Inventory.current_global_setting_cooling_duration
  • Type: String
Webex Teams Group Assigned by FDP
  • Field Name: Webex Teams
  • Type: Object
Retain a Webex Teams User when a Subscriber is deleted. This setting is used to determine if a Webex Teams user needs to be deleted when a Subscriber is deleted. The default behaviour is No which means that the Webex Teams user will be deleted be default.
  • Field Name: Webex Teams.global_setting_retain_webex_teams_user
  • Type: String
  • Choices: ["Yes", "No", "Inherit"]
The current resolved value for this setting at the current hierarchy.
  • Field Name: Webex Teams.current_global_setting_retain_webex_teams_user
  • Type: String
  • Choices: ["Yes", "No"]
Send SNMP trap message when the Webex Teams Refresh Token expires. This setting is a flag to control if a SNMP trap message should be sent to the SNMP server. The default settion is No which means no message will be sent.
  • Field Name: Webex Teams.global_setting_send_webex_teams_refresh_token_expires_message
  • Type: String
  • Choices: ["Yes", "No", "Inherit"]
The current resolved value for this setting at the current hierarchy.
  • Field Name: Webex Teams.current_global_setting_send_webex_teams_refresh_token_expires_message
  • Type: String
  • Choices: ["Yes", "No"]
Webex Teams Refresh Token expires threshold (in seconds) This setting controls the max threshold in seconds for when to send a SNMP trap to the SNMP server. The default is 172800 seconds which is 2 days. This setting has no effect if the 'Send SNMP trap message when the Webex Teams Refresh Token expires' setting is set to false.
  • Field Name: Webex Teams.global_setting_webex_teams_refresh_token_expires_threshold
  • Type: String
  • Choices: ["Inherit"]
The current resolved value for this setting at the current hierarchy.
  • Field Name: Webex Teams.current_global_setting_webex_teams_refresh_token_expires_threshold
  • Type: String
Email Group Assigned by FDP
  • Field Name: Email
  • Type: Object
Allow welcome email to be sent to user after Quick Add Subscriber This setting controls if an email needs to be sent to a user when added via Quick Add Subscriber. The default value is No. Email Account and HTML Email Template (Quick Add Subscriber) need to be set up. Please refer to documentation for setting up an Email account.
  • Field Name: Email.global_setting_qas_send_email_to_user
  • Type: String
  • Choices: ["Yes", "No", "Inherit"]
The current resolved value for this setting at the current hierarchy.
  • Field Name: Email.current_global_setting_qas_send_email_to_user
  • Type: String
  • Choices: ["Yes", "No"]
Phones Group Assigned by FDP
  • Field Name: Phones
  • Type: Object
Delete existing Unassigned Phone when re-adding an identical Phone This setting allows an existing Phone, which has no Owner set, to be Deleted if a Phone with the same Name and Product Type is re-added. The default setting is No.
  • Field Name: Phones.global_setting_enable_unassigned_phone_removal
  • Type: String
  • Choices: ["Yes", "No", "Inherit"]
This setting allows an existing Phone, which has no Owner set, to be Deleted if a Phone with the same Name and Product Type is re-added. The default setting is No.
  • Field Name: Phones.current_global_setting_enable_unassigned_phone_removal
  • Type: String
  • Choices: ["Yes", "No"]
User Group Assigned by FDP
  • Field Name: User
  • Type: Object
User Default Auth Method This setting control the user's default auth method when created for the first time
  • Field Name: User.global_setting_user_auth_method
  • Type: String
  • Choices: ["Local", "Automatic", "LDAP", "SSO", "Inherit"]
Current value of [global_setting_user_auth_method] field
  • Field Name: User.current_global_setting_user_auth_method
  • Type: String