[Index]

Model: device/uccx/AgentStats

Model Details: device/uccx/AgentStats

Title Description Details
Skill ID
  • Field Name: id
  • Type: String
Logged In Number of logged in Agents.
  • Field Name: loggedIn
  • Type: String
Ready Number of Agents that are ready.
  • Field Name: ready
  • Type: String
Not Ready Number of Agents that are not ready.
  • Field Name: notReady
  • Type: String
Talking Number of Agents that are talking.
  • Field Name: talking
  • Type: String