[Index]
Site defaults provide the default values for many tasks undertaken while onboarding, and are not limited to the Subscriber Management tasks. When a site is created, a site defaults instance is created on that site with the same name as the site. Many of the attributes in this data model contain default values when this instance is created. [1]
The Site Defaults Doc is particularly useful when managing multi-site, multi-country customers. It allows a Provider Administrator or higher to set geo-specific information at a site level to allow multi-national sites to stay in sync. Geo-specific information includes CUCM user-locale and network-locale defaults as well as the CUC timezone and language defaults.
Log in as provider, reseller, or customer administrator.
Choose Site Management > Defaults.
Click the site that you want to modify defaults for.
From the General Defaults tab, click the following fields to modify their default values as required:
Option | Default Value |
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Name | Site name This field is mandatory. It should be the same name as the site. Only one instance of site defaults exists for a site. |
Default CUCM Device Pool | Cu{CustomerId}Si{SiteId}-DevicePool |
Default CUCM Location | Cu{CustomerId}Si{SiteId}-Location |
Default CUCM Region | Cu{CustomerId}Si{SiteId}-Region |
Default CUCM Date/Time Group | CMLocal [2] |
Default User Locale | The user locale identifies a set of detailed information to support users at the specific location, including language and font. Choose the required user locale from the drop-down list, which contains all user locales available on the CUCM at the selected location. |
Default Network Locale | The network locale contains a definition of the tones and cadences that the phones and gateways use at the specific location. Choose the required network locale from the drop-down list, which contains all network locales available on the CUCM at the selected location. |
Default User Profile (for User Self Provisioning) | Choose from the drop-down list. |
Default CUCM Hunt Pilot Partition | Cu{CustomerId}Si{SiteId}-Feature-PT |
Default CUCM Call Pickup Partition | Cu{CustomerId}Si{SiteId}-Feature-PT |
Default CUCM Call Park Partition | Cu{CustomerId}Si{SiteId}-Feature-PT |
Default CUCM MeetMe Partition | Cu{CustomerId}Si{SiteId}-Feature-PT |
Default CUCM Group | Default value: Default |
From the Device Defaults tab, click the following fields to modify their default values as required. These default values are applied to the configuration template associated with adding a subscriber (SubcriberPhonePrePopulate).
Option | Default Value |
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Default CUCM Phone Product | Cisco 9971 |
Default CUCM Phone Protocol | SIP |
Default CUCM Phone Button Template | Standard 9971 SIP |
Default CUCM Phone Security Profile | Cisco 9971 - Standard SIP Non-Secure Profile |
Default CUCM Phone Softkey Template | Standard User |
Default CUCM Phone SIP Profile | Standard SIP Profile |
Default CUCM Phone Presence Group | Standard Presence Group |
Default CUCM Phone Common Profile | Standard Common Phone Profile |
Default CUCM Phone Line E164 Mask | Enter a E164 mask value that will be applied as a default when devices have not been configured with static values. |
Default CUCM Device CSS | Cu{CustomerId}Si{SiteId}-{countryIsoCode}- DP-Emer-CSS |
Default CUCM User Subscribe CSS | Internal-CSS |
Default CUCM Phone Subscribe CSS | Cu{CustomerId}Si{SiteId}-InternalOnly-CSS |
Default CUCM Device Profile Product | Cisco 9971 |
Default CUCM Device Profile Protocol | SIP |
Default CUCM Device Profile Button Template | Standard 9971 SIP |
Option | Default Value |
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Default CUCM Device Profile Line E164 Mask | None. Enter a E164 mask value that will be applied as a default when devices have not been configured with static values. |
Default CUCM Device Profile EMCC CSS | None |
Default CUCM Remote Destination Profile CSS | None |
Default CUCM Remote Destination Profile ReRouting CSS | None |
Default CUCM Remote Destination Profile Line E164 Mask | None. Enter a E164 mask value that will be applied as a default when devices have not been configured with static values. |
Use National Mask Format | When this check box is selected, the E164 Mask will use the National format of the associated E164 Number. For example, if the E164 Number has been added in the format +44 1234 5000, and this check box is selected, the E164 Mask on the device will have the International Dialing Code prefix removed e.g. +44, and a '0' will be prefixed to the number e.g. 012345000. Note: For Quick Add Subscriber, set the following value in the E164 Mask field of the relevant phone, device profile and remote destination profile configuration template {{ macro.SDD_QAS_E164Number_MCR }}. See the "Reference CUCM Phone Template" CFT for an example configuration. |
From the Line Defaults tab, click the following fields to modify their default values as required. These default values are applied to the configuration template associated with adding a line (line-cft).
Option | Default Value |
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Default CUCM Line BLF Presence Group | Standard Presence Group |
Default CUCM Line Voicemail Profile | None |
Default CUCM Line Partition | |
Default CUCM Line Alternate E164 Partition | None |
Default CUCM Line CSS | Cu{CustomerId}Si{SiteId}-InternalOnly-CSS |
Default CUCM Line Call Forward CSS | Internal-CSS |
Default CUCM Line Call Forward No Answer CSS | Internal-CSS |
Default CUCM Line Call Forward All CSS | Internal-CSS |
Default CUCM Line Call Forward No Answer Internal CSS | Internal-CSS |
Default CUCM Line Call Forward Busy CSS | Internal-CSS |
Option | Default Value |
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Default CUCM Line Call Forward Busy Internal CSS | Internal-CSS |
Default CUCM Line Call Forward No Coverage CSS | Internal-CSS |
Default CUCM Line Call Forward No Coverage Internal CSS | Internal-CSS |
Default CUCM Line Call Forward On Failure CSS | Internal-CSS |
Default CUCM Line Call Forward On Failure Internal CSS | Internal-CSS |
Default CUCM Line Call Forward Not Registered CSS | Internal-CSS |
Default CUCM Line Call Forward Alternate Party CSS | CU1-DummyBlk-CSS |
Default CUCM Line Call Forward Secondary CSS | Internal-CSS |
From the User Defaults tab, click the following fields to modify their default values as required:
Option | Default Value |
---|---|
Default System User Role | {SiteName}SelfService |
Default CUCM User BLF Presence Group | Standard Presence group |
Default CUCM Service Profile | None |
Default Self-service Language | Choose from the drop-down list of installed Self-service languages. Default is English (en-us). |
From the CUC Defaults tab, click the following fields to modify their default values as required:
Option | Default Value |
---|---|
Default CUC Phone System | This field is populated by the Voice Mail workflow when a Voice Mail pilot number is associated with a site. Likewise, the field is reset (Empty) when the Voice Mail pilot number is disassociated from a site. |
Default CUC Subscriber Template | This field is populated by the Voice Mail workflow when a Voice Mail pilot number is associated with a site. Likewise, the field is reset (Empty) when the Voice Mail pilot number is disassociated from a site. |
Default CUC HTML Notification Template | Default_Dynamic_Icons |
Default CUC SMPP Provider | None |
Default CUC TimeZone | None. Choose from the drop-down list, for example: GMT-05:00-America-New_York. The timezones available in this drop-down are those added in Services > CUC Localization > CUC TimeZone Filters (see cross reference below). You can also manually enter a valid timezone index value in this field, for example 035 for (GMT-05:00) Eastern Time (US and Canada). Note that the code entered must already be installed on the CUC server associated to this site. |
Default CUC Language | None. Choose from the drop-down list, for example: English-US. The languages available in this drop-down are those in Services > CUC Localization > CUC Language Filters (see cross reference below). You can also manually enter a valid Locale ID (LCID) value for the language in this field, for example 1036 for French - France. Note that the code entered must already be installed on the CUC server associated to this site. |
Default Language That Callers Hear | None. Choose from the drop-down list:
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See CUC Localization for more details if required.
From the HotDial Defaults tab, click the following fields to modify their default values as required:
Option | Default Value |
---|---|
Default PLAR CSS | None |
Default HotDial TimeZone | None |
For information on the Overbuild Defaults tab (visible to provider and reseller administrators), see Overbuild Site Defaults.
Click Save to save the modified site defaults.
Note
Ten custom string and ten custom boolean fields are available in the Site Defaults Doc. By default these are hidden, but can be enabled and provided with titles by modifying the default Field Display Policy for the Site Defaults Doc at a specific hierarchy. This modification can only be made by a higher level system administrator.
These custom string (custom_string_1 to custom_string_10) and boolean (custom_boolean_1 to custom_boolean_10) values can then be exposed and also referenced in custom configuration templates and workflows by designers.
[1] | For Provider deployments, when a Cisco HCS site dial plan is created, the site defaults on that site are updated. The updated defaults are dial plan-related attributes that are affected by the site dial plan that was deployed. If these specific site defaults attributes already had values before the site dial plan was deployed, they are overwritten. When the site dial plan is removed, these same attributes are reset (set to empty string) in the site defaults. |
[2] | For Provider deployments, choose from the drop-down list. |
Provider administrators or higher can manage multi-site, multi-country customers by setting geo-specific information using the Site Defaults Doc. Using this information, administrators can use custom Configuration Templates (as in the Quick Add Group for Quick Add Subscriber), to set this information on a per-site level.
Timezones and languages in VOSS-4-UC are populated with the required CUC timezones and languages. These are typically selected from the relevant drop-down lists as described under Modify Site Defaults.
Note
You must only add timezone and language codes in VOSS-4-UC that match the installed timezones and languages on the associated CUC Server. The names entered must uniquely describe the timezone and code.
See also:
To add a custom Cisco Unity Connection timezone filter:
To add a custom Cisco Unity Connection language filter:
Enterprise version of Site Defaults Doc
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General Defaults | Group Assigned by FDP |
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Name * |
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Default CUCM Device Pool |
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Default CUCM Location |
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Default CUCM Region |
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Default CUCM Date/Time Group |
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Default User Locale |
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Default Network Locale |
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Default User Profile (for User Self Provisioning) |
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Default CUCM Hunt Pilot Partition |
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Default CUCM Call Pickup Partition |
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Default CUCM Call Park Partition |
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Default CUCM MeetMe Partition |
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Default CUCM Group |
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custom_string_8 |
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custom_string_10 |
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Device Defaults | Group Assigned by FDP |
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Default CUCM Phone Product |
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Default CUCM Phone Protocol |
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Default CUCM Phone Button Template |
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Default CUCM Phone Security Profile |
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Default CUCM Phone Softkey Template |
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Default CUCM Phone SIP Profile |
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Default CUCM Phone Presence Group |
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Default CUCM Phone Common Profile |
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Default CUCM Phone Line E164 Mask |
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Default CUCM Device CSS |
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Default CUCM User Subscribe CSS |
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Default CUCM Phone Subscribe CSS |
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Default CUCM Device Profile Product |
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Default CUCM Device Profile Protocol |
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Default CUCM Device Profile Button Template |
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Default CUCM Device Profile Line E164 Mask |
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Default CUCM Device Profile EMCC CSS |
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Default CUCM Remote Destination Profile CSS |
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Default CUCM Remote Destination Profile ReRouting CSS |
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Default CUCM Remote Destination Profile Line E164 Mask |
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Use National Mask Format |
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Line Defaults | Group Assigned by FDP |
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Default CUCM Line Presence Group |
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Default CUCM Line Voicemail Profile |
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Default CUCM Line Partition |
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Default CUCM Line Alternate E164 Partition |
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Default CUCM Line CSS |
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Default CUCM Line Call Forward CSS |
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Default CUCM Line Call Forward No Answer CSS |
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Default CUCM Line Call Forward All CSS |
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Default CUCM Line Call Forward No Answer Internal CSS |
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Default CUCM Line Call Forward Busy CSS |
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Default CUCM Line Call Forward Busy Internal CSS |
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Default CUCM Line Call Forward No Coverage CSS |
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Default CUCM Line Call Forward No Coverage Internal CSS |
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Default CUCM Line Call Forward On Failure CSS |
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Default CUCM Line Call Forward On Failure Internal CSS |
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Default CUCM Line Call Forward Not Registered CSS |
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Default CUCM Line Call Forward Alternate Party CSS |
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Default CUCM Line Call Forward Secondary CSS |
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User Defaults | Group Assigned by FDP |
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Default System User Role | Default: selfservice |
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Default CUCM User Presence Group |
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Default CUCM Service Profile |
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Default Self-service Language |
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CUC Defaults | Group Assigned by FDP |
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Default CUC Phone System |
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Default CUC Subscriber Template |
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Default CUC HTML Notification Template |
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Default CUC SMPP Provider |
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Default CUC Timezone |
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Default CUC Language |
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Default Language That Callers Hear |
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HotDial Defaults | Group Assigned by FDP |
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Default PLAR CSS |
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Default HotDial Time Zone |
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Overbuild Defaults | Group Assigned by FDP |
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Include Site for Overbuild | Mark this site as to be included for Overbuild |
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Create Internal Number Inventory at Customer | Creates Internal Number Inventory at Customer level when selected, else creates INIs at Site level Default: false |
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Additional Device Pools | Choose the Device Pools to include for the move. |
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Device Pool Name | Device Pool to be used during Overbuild for this site. |
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Replace With Default Device Pool | Replace the Device Pool with the site default Device Pool |
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Overbuild Device Control | Select the method of device selection Default: all |
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Phones | Move all phones that match search-criteria, to destination site. |
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Dual-mode Remote Destinations | Remote Destinations associated to Dual-Mode Phones |
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Users | Move Users down to associated phones |
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Device Profiles | Move User Device Profiles down to associated User |
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Remote Destination Profiles | Move Remote Destination Profiles that match search-criteria, to destination site. |
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Remote Destinations | Remote Destinations associated to RDP's |
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Lines | Lines associated to 1) phones, 2) device profiles, 3) RDP's. |
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CUC Users | Unity Connect Users associated to phones |
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Webex Teams Users | Webex Teams Users that have a User at Site level with same email address. |
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Contact Center Agents | Contact Center Agents that have a User at Site level with same user ID. |
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