.. _call_pickup_groups:

Call Pickup Groups: Overview
----------------------------

Certain default values for call pickup groups are populated by the site defaults
menu item, which can be viewed and edited (depending on your log in level). Choose
**Dialplan Management > Site Defaults** and click on the required site name
in the list view.

The Call Pickup Groups feature provides an administrator with the following:

* A single interface on which to create call pickup groups, and to select one or
  more lines as members of a pickup group.
* The ability to add Unified CM call pickup groups and to modify the call forward
  and call pickup settings of each Unified CM directory number for membership to
  a newly added call pickup group. When adding a call pickup group, if your
  administrator has enabled the number inventory feature, the Pattern can be
  selected from a drop-down list of available numbers. If the feature is disabled,
  the **Pattern** field is a free text field or a drop-down containing only selected
  available numbers.
* The ability to add lines to an existing call pickup group by selecting the
  pattern (directory number). When adding a member line, if your administrator
  has enabled the number inventory feature, the Pattern can be selected from a
  drop-down list of available numbers. If the feature is disabled, the **Pattern**
  field is a free text field or a drop-down containing only selected available
  numbers. The **Route Partition Name** field is populated automatically based on the
  selected Pattern.
* The ability to delete a pre-existing call pickup group, and to delete one or
  more lines from an existing call pickup group.

The first member of the associated pickup group name is set the newly created
pickup group, and associated pickup groups can be added as part of the workflow.