.. _create_an_entitlement_profile:


.. rst-class:: chapter-with-expand

Create an Entitlement Profile
-----------------------------


**Before You Begin**

Define an Entitlement Catalog at or above the hierarchy node where you create an
Entitlement Profile (see :ref:`create_an_entitlement_catalog`).

The Entitlement Catalog restricts the service and devices that can be entitled
in the Entitlement Profile. An Entitlement Profile can further restrict services
and devices a user is entitled to. However, it cannot expand the services and
devices beyond the restrictions defined in the Entitlement Catalog.

Entitlement Profiles are used to define the services and devices a user is 
entitled to. An Entitlement Profile can be assigned to a user in these situations:

* When you sync the user into VOSS-4-UC from LDAP.
* When you sync the user into VOSS-4-UC from Cisco Unified Communications Manager.
* When you create or modify the user in VOSS-4-UC using Subscriber Management
  or User Management.

.. note::

   The Maximum Number of Devices and Maximum Number of Devices in a Group are
   limitations for each individual user, not for all users in the system.


**Procedure**

.. note::

   The following animation shows the procedure for creating both an entitlement
   catalog *and* an entitlement profile. An entitlement catalog must exist at or
   above the hierarchy level at which you want to create the entitlement profile.


|webex-teams-entitlement|


See procedure below for clarity if required:

1. Log in as provider administrator.
#. Set the hierarchy path to the location where you want to create the
   Entitlement Profile.
#. Choose **Entitlement > Profiles**.
#. Click **Add**.
#. On the **Profiles** screen, complete at minimum, the mandatory **Entitlement
   Profiles** fields.
#. Click + next to **Device Groups** to add more device groups to the Entitlement
   Profile if required.
#. Click **Save**.

The Entitlement Profile is defined and can be assigned to users.

.. _entitlement_profile_fields:

Entitlement Profiles Fields
...........................

* :ref:`UCCX-Feature-Reference`

.. tabularcolumns:: |p{3.5cm}|p{12cm}|


+---------------------+----------------------------------------------------------+
| Field               | Description                                              |
+=====================+==========================================================+
| Name \*             | Entitlement Profile name. This field is                  |
|                     | mandatory.                                               |
+---------------------+----------------------------------------------------------+
| Description         | An optional description of the entitlement               |
|                     | Profile                                                  |
+---------------------+----------------------------------------------------------+
|                     | Select this check box to make this Entitlement Profile   |
|                     | the default for the hierarchy node. Any                  |
| Default Profile     | previously designated User Entitlement                   |
|                     | Profile automatically has this check box cleared.        |
+---------------------+----------------------------------------------------------+
| Voice               | Select this check box to entitle voice services.         |
+---------------------+----------------------------------------------------------+
| Voicemail           | Select this check box to entitle voicemail services.     |
+---------------------+----------------------------------------------------------+
| Presence            | Select this check box to entitle presence services.      |
+---------------------+----------------------------------------------------------+
| Extension Mobility  | Select this check box to entitle Extension Mobility      |
|                     | services.                                                |
+---------------------+----------------------------------------------------------+
| Single Number Reach | Select this check box to entitle Single Number Reach     |
|                     | service.                                                 |
+---------------------+----------------------------------------------------------+
| WebEx               | Select this check box to add the WebEx service to the    |
|                     | profile.                                                 |
+---------------------+----------------------------------------------------------+
|                     | Select this check box to add Collaboration Meeting Rooms |
| CMR                 | (CMR) service to the profile. Select WebEx               |
|                     | service to select CMR.                                   |
+---------------------+----------------------------------------------------------+
| Webex Teams         | Select this check box to add the Webex Teams service to  |
|                     | the profile.                                             |
+---------------------+----------------------------------------------------------+
| Contact Center      | Select this check box to add the Contact Center service  |
|                     | to the profile.                                          |
+---------------------+----------------------------------------------------------+
|                     | Specify the maximum number of devices                    |
|                     | allowable for the Entitlement Profile. This              |
| Maximum Number of   | field is mandatory.                                      |
| Devices \*          |                                                          |
|                     | The maximum number cannot exceed the total               |
|                     | of the maximums for the entire device group              |
|                     | included in the Entitlement Profile.                     |
+---------------------+----------------------------------------------------------+
|                     | Choose a Device Group to include in the                  |
| Device Group \*     | Entitlement Profile. This field is                       |
|                     | mandatory.                                               |
+---------------------+----------------------------------------------------------+
|                     | For the selected device group, specify the               |
|                     | maximum number of devices allowed. This                  |
| Maximum Number of   | field is mandatory.                                      |
| Devices in Group \* |                                                          |
|                     | The maximum number for any device group                  |
|                     | cannot exceed the maximum number of devices              |
|                     | for the profile.                                         |
+---------------------+----------------------------------------------------------+


.. |webex-teams-entitlement| image:: /src/images/webex-teams-entitlement.gif