.. _reset_uc_passwords_overview:

Reset UC Passwords Overview
---------------------------

|VOSS-4-UC| maintains details of user credentials A |VOSS-4-UC| user can also
be a corresponding user on a number of devices. In particular, users can have
password (and PIN) credentials for:

* |VOSS-4-UC| user
* |Unified CM| (also PIN)
* |CUC| (also PIN)
* LDAP user on |Unified CM|
* LDAP user on |CUC|
* WebEx user

The Reset UC Passwords feature allows you to select a username for a user on
|Unified CM| at a selected hierarchy and then, given the configured services
for the user, you can select a check box to reset the user's password and/or
PIN for the services.

The feature can be used by an administrator at the provider, customer and site
hierarchy. It will, given a selected username, also enable options to select other
devices for password modification and also displays notices or warning messages
to indicate available devices and exclusions.

For example, the password of a |Unified CM| user that is also an LDAP user, cannot
be modified. Such a user is also not a |VOSS-4-UC| user. In other instances, the
|VOSS-4-UC| password is also reset when a user's device password is reset.

If a user is an LDAP user on either |Unified CM| or |CUC| and they are selected,
then only the PIN for the device will be reset. 



.. |VOSS-4-UC| replace:: VOSS-4-UC
.. |Unified CM| replace:: Unified CM
.. |CUC| replace:: Cisco Unity Connection