.. _concepts-config-BAP-profiles:

Business Admin Portal Profiles
------------------------------

.. _19.1.2|EKB-2239:
.. _19.2.1|VOSS-539|EKB-2619:

BAP Profiles combine the controls of many of the customization aspects
mentioned above into a single place.

The profile allows a higher level administrator to:

* enable or disable the Business Admin Portal for the target administrator user by
selecting/clearing the **Enable Business Admin** check box on the **Base** tab.
* select the features the target administrator user will have access to.
* select/clear the check boxes on the **Base** tab of the profile to turn
features on/off.
* On the **Base** tab: if custom features are needed to be added to the
**Quick Actions** card for a Feature Area, use the **Custom Features** list:

* Choose an **Icon** title. For a list icons corresponding to the titles,
see :ref:`business-admin-portal-interface-custom-icon-names-reference`.
* Enter a title and choose the Feature Area.
* Similar to Menu Layout configuration options, choose a model type and set up
any further configuration associated with the model type. Note that the model
type needs to be exposed in a user's Access Profile.
if the custom interface is associated with a user. Refer to the Custom Feature
example image.
* change the titles that will be used for each of the enabled features.
* select a custom Field Display Policy for relevant features.
* select all MACDs / functions that the target administrator will have access to.

|new-bap-config-image10|

|new-bap-config-image12|

Custom Feature example:

|new-bap-interface-custom-feature|

Custom Feature example on Dashboard: Quick Action Alarms

|new-bap-interface-custom-feature2|

Upon installation, the Business Admin Portal Interface Type
provides the profile instances below.

When upgrading to Release 19.1.2 or higher, only the roles at the ``sys.hcs`` level
are updated.

* ``default``

This instance is used when creating a role, in other words, it is
applied to users if their role has not assigned any Business Admin Profile.

The name "default" at the user's hierarchy level or first level upwards is applied.

The default profile has the following properties:

* No access the Business Admin Portal Menus: site management, tools.
* Only view access to data from other Business Admin Portal Menus,
including example model counts and charts.

The system level administrator can clone the instance down the
hierarchy and modify it to create custom default instances of the interface type.

* ``Disabled``

Available, but not applied. Used to prevent access to the Business Admin Portal.

* ``Read Only``

This instance:

* has the same properties as the ``default`` instance
* is applied to all Operator administrator user roles by default

* ``Full Access``

This instance is a profile with full access to all Business Admin Portal Menus menus and features.

The profile is added to the ProviderAdmin Roles upon new installation.

The Field Display Policies (FDP) associated with the ``default`` profile are

* ``BusinessAdminPhoneFDP``
* ``BusinessAdminLineFDP``
* ``BusinessAdminVoicemailFDP``
* ``BusinessAdminWebexTeamsUserFDP``
* ``BusinessAdminUccxAgentFDP``
* ``BusinessAdminUccxTeamFDP``
* ``BusinessAdminUccxContactServiceQueueFDP``
* ``BusinessAdminHuntGroupFDP``
* ``BusinessAdminCallPickupGroupFDP``

These can be cloned and overridden or custom FDPs can also be configured
on the BAP profile.