What's New by Document
======================



Provider Core Feature Guide: Release 20.1.1
--------------------------------------------

* EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones. See: :ref:`global-settings`

  A new Global Settings entry added.
* EKB-4170: Make dashboard counters part of the Landing Page config. See: :ref:`landing_page_definition` 
* EKB-4170: Make dashboard counters part of the Landing Page config. See: :ref:`landing_page_field_reference` 
* EKB-4471: Extension dropdown when adding Voicemail should not show numbers which are already configured for Voicemail. See: :ref:`add_subscribers` 
* EKB-4663: List View selections are not clearing beyond export/transactions. See: :ref:`selecting_items`

  Added "Important Things to Consider when Selecting Items" heading
* EKB-4666: Implement list operation to refresh status and IP address for a list of phones. See: :ref:`configure_phones` 
* EKB-4777: Add ex-directory capability to phone services directory. See: :ref:`phone-services-feature-setup` 
* EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only. See: :ref:`manage-ranges-of-dns` 
* EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only. See: :ref:`manage-single-DNs` 
* EKB-5747: Provide control over fields and format of corporate directory display. See: :ref:`phone-services-feature-setup`

  Added details about corp_dir_format.
* EKB-6059: Productize Manage AD LDAP Users Adaptation. See: :ref:`set_up_an_ldap_server` 
* EKB-6059: Productize Manage AD LDAP Users Adaptation. See: :ref:`create_a_user` 
* EKB-6059: Productize Manage AD LDAP Users Adaptation. See: :ref:`update-a-user` 
* EKB-6758: Move Subscriber - Allow Provider Lvl Subscribers to be moved. See: :ref:`move-subscriber` 
* EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: :ref:`concepts-number-status-usage`

  Added details on Number status; overall reorganization of Number Management content
* EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: :ref:`line_search`

  Added details on Number status; overall reorganization of Number Management content
* EKB-7156: Move Subscriber - Phone Type title to Phone Profile. See: :ref:`move-subscriber`

  Changed "Phone Type" to "Device Phone Profile" under Desk Phone Configuration.
* EKB-7163: Move Subscriber - Add ability to select Feature Template once the Phone Config or Line Config Profile has been selected. See: :ref:`move-subscriber` 
* VOSS-483: Productize Analogue Gateway Adaptation. See: :ref:`p_set_up_an_analog_gateway`

  New topic:  Add Port to Analog Gateway
* VOSS-483: Productize Analogue Gateway Adaptation. See: :ref:`add-port-to-analog-gateway`

  New topic:  Add Port to Analog Gateway
* VOSS-483: Productize Analogue Gateway Adaptation. See: :ref:`overbuild-analog-gateway`

  New topic:  Add Port to Analog Gateway
* VOSS-519: Productise IOS Gateway Adaptation. See: :ref:`quick-add-sip-gateway` 
* VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See:  :ref:`set_up_an_ldap_server` 
* VOSS-551: User Management Overhaul. See: :ref:`set_up_ldap_for_user_synchronization` 
* VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models). See:  :ref:`configure_single_sign-on_for_voss-4-uc` 
* VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See:  :ref:`configure_single_sign-on_for_voss-4-uc` 
* VOSS-551: User Management Overhaul (EKB-4393: Create and share impact assessment document with customers). See:  :ref:`user_management_overview` 
* VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See:  :ref:`user-authentication-methods` 
* VOSS-551: User Management Overhaul (EKB-4798: Define and Update new data/User Schema). See:  :ref:`view_users` 
* VOSS-551: User Management Overhaul (EKB-7522: Sync type: Update User schema to include sync type). See:  :ref:`view_users` 
* VOSS-551: User Management Overhaul. See: :ref:`create_a_user` 
* VOSS-551: User Management Overhaul. See: :ref:`update-a-user` 
* VOSS-551: User Management Overhaul. See: :ref:`user-management-scenarios` 
* VOSS-551: User Management Overhaul. See: :ref:`user-login-auth-method-srv-auth-scope` 
* VOSS-551: User Management Overhaul. See: :ref:`user-sync-source` 
* VOSS-551: User Management Overhaul. See: :ref:`user-field-mapping` 
* VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models). See:  :ref:`check_user_provisioning_status` 
* VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync). See:  :ref:`global-settings` 
* VOSS-568: Implement customer-specific SSO URLs. See: :ref:`configure_single_sign-on_for_voss-4-uc`

  Added note that users of customer specific hosts need to regenerate SSO metadata for submission.
* VOSS-592: Productize Multi-cluster FAC Adaptation. See: :ref:`forced-authorization-codes`

  New topic: Forced Authorization Codes
* VOSS-618: Add Enhanced Provider and Customer Menu set for Provider Deployments. See: :ref:`menu-layout-best-practices`

  New topic: features and use of Best Practices Menus (Enhanced menus)
* VOSS-620: Provide warning prompts for purge data syncs. See: :ref:`data_sync_types`

  Added a note that Purge Syncs created when adding a CUCM, CUC, LDAP or UCCX server type are disabled by default.
* VOSS-634: Business Admin Portal Improvements (EKB-3035: Expose Move Subscriber in BAP). See:  :ref:`move-subscriber` 
* VOSS-651: Number Inventory Overhaul. See: :ref:`list-number-inventory-overview`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`concepts-number-status-usage`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-range-management`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-management-cooling`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-reservation`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-660: Productize Add Device to User Adaptation. See: :ref:`add-device-to-user`

  New topic: Add Device to User
* VOSS-667: Clusterwide Call Park and Directed Call Park. See: :ref:`concepts-call-park-management` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-5233: Ability to see and update the JSON data for a record in the admin portal). See:  :ref:`editing-items` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4370: Make data sync fail immediately when there is an incorrect MIF). See:  :ref:`model_instance_filter` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4062: Add custom boolean and string fields to Site Default Doc schema). See:  :ref:`modify_site_defaults` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-5199: Replace all Href instances for Views in default Menus with the Model Type of View). See:  :ref:`create_a_menu_layout` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides). See:  :ref:`field_display_policies` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-3923: Add Line Delete functionality for cases where Lines are removed from Devices). See:  :ref:`line-delete-prefs` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4802: Allow system level transactions to be hidden from the transaction log). See:  :ref:`filtering_transactions` 
* VOSS-676: New Administration Portal (EKB-3318: New GUI must support the Cache Control Policy for each model type). See:  :ref:`editing-items` 
* VOSS-676: New Administration Portal (EKB-5778: Display Welcome text on landing page). See:  :ref:`business_admin_portal_custom_interface` 
* VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See:  :ref:`add_subscribers`

  New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
* VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See:  :ref:`extension-mobility-intro`

  New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
* VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See:  :ref:`standalone-extension-mobility`

  New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
* VOSS-689: Improve usability of Media Termination Point, Transcoder and Conference resources. See: :ref:`media-resources`

  New topic: added details on the management of media resources.
* VOSS-692: Reset/restart all phones in a Site. See: :ref:`reset-restart-site-phones` 
* VOSS-712: Ability to upload MOH files. See: :ref:`moh-file-management`

  New topic: Music on Hold File Management
* VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional). See:  :ref:`add_call_handler_service` 
* VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional). See:  :ref:`modify_call_handler_service` 
* VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5720: SysCallhandler: Expose 'Transfer Action' settings (under Transfer Rules tab)). See:  :ref:`modify_call_handler_service` 
* VOSS-722: Productize Voss Phone Server. See: :ref:`voss-phone-server-overview`

  New feature: added details on managing the VOSS Phone server and VOSS Phones.
* VOSS-722: Productize Voss Phone Server. See: :ref:`managing-voss-phone-servers`

  New feature: added details on managing the VOSS Phone server and VOSS Phones.
* VOSS-722: Productize Voss Phone Server. See: :ref:`voss-phones`

  New feature: added details on managing the VOSS Phone server and VOSS Phones.


Enterprise Core Feature Guide: Release 20.1.1
----------------------------------------------

* EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones. See: :ref:`global-settings`

  A new Global Settings entry added.
* EKB-4170: Make dashboard counters part of the Landing Page config. See: :ref:`landing_page_definition` 
* EKB-4170: Make dashboard counters part of the Landing Page config. See: :ref:`landing_page_field_reference` 
* EKB-4471: Extension dropdown when adding Voicemail should not show numbers which are already configured for Voicemail. See: :ref:`add_subscribers` 
* EKB-4471: Extension dropdown when adding Voicemail should not show numbers which are already configured for Voicemail. See: :ref:`voicemail` 
* EKB-4663: List View selections are not clearing beyond export/transactions. See: :ref:`selecting_items`

  Added "Important Things to Consider when Selecting Items" heading
* EKB-4666: Implement list operation to refresh status and IP address for a list of phones. See: :ref:`configure_phones` 
* EKB-4777: Add ex-directory capability to phone services directory. See: :ref:`phone-services-feature-setup` 
* EKB-5747: Provide control over fields and format of corporate directory display. See: :ref:`phone-services-feature-setup`

  Added details about corp_dir_format.
* EKB-6059: Productize Manage AD LDAP Users Adaptation. See: :ref:`set_up_an_ldap_server` 
* EKB-6059: Productize Manage AD LDAP Users Adaptation. See: :ref:`create_a_user` 
* EKB-6059: Productize Manage AD LDAP Users Adaptation. See: :ref:`update-a-user` 
* EKB-6758: Move Subscriber - Allow Provider Lvl Subscribers to be moved. See: :ref:`move-subscriber` 
* EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: :ref:`concepts-number-status-usage`

  Added details on Number status; overall reorganization of Number Management content
* EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: :ref:`line_search`

  Added details on Number status; overall reorganization of Number Management content
* EKB-7156: Move Subscriber - Phone Type title to Phone Profile. See: :ref:`move-subscriber`

  Changed "Phone Type" to "Device Phone Profile" under Desk Phone Configuration.
* EKB-7163: Move Subscriber - Add ability to select Feature Template once the Phone Config or Line Config Profile has been selected. See: :ref:`move-subscriber` 
* VOSS-483: Productize Analogue Gateway Adaptation. See: :ref:`set_up_an_analog_gateway`

  New topic:  Add Port to Analog Gateway
* VOSS-483: Productize Analogue Gateway Adaptation. See: :ref:`add-port-to-analog-gateway`

  New topic:  Add Port to Analog Gateway
* VOSS-483: Productize Analogue Gateway Adaptation. See: :ref:`overbuild-analog-gateway`

  New topic:  Add Port to Analog Gateway
* VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See:  :ref:`set_up_an_ldap_server` 
* VOSS-551: User Management Overhaul. See: :ref:`set_up_ldap_for_user_synchronization` 
* VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models). See:  :ref:`configure_single_sign-on_for_voss-4-uc` 
* VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See:  :ref:`configure_single_sign-on_for_voss-4-uc` 
* VOSS-551: User Management Overhaul (EKB-4393: Create and share impact assessment document with customers). See:  :ref:`user_management_overview` 
* VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See:  :ref:`user-authentication-methods` 
* VOSS-551: User Management Overhaul (EKB-4798: Define and Update new data/User Schema). See:  :ref:`view_users` 
* VOSS-551: User Management Overhaul (EKB-7522: Sync type: Update User schema to include sync type). See:  :ref:`view_users` 
* VOSS-551: User Management Overhaul. See: :ref:`create_a_user` 
* VOSS-551: User Management Overhaul. See: :ref:`update-a-user` 
* VOSS-551: User Management Overhaul. See: :ref:`user-management-scenarios` 
* VOSS-551: User Management Overhaul. See: :ref:`user-login-auth-method-srv-auth-scope` 
* VOSS-551: User Management Overhaul. See: :ref:`user-sync-source` 
* VOSS-551: User Management Overhaul. See: :ref:`user-field-mapping` 
* VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models). See:  :ref:`check_user_provisioning_status` 
* VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync). See:  :ref:`global-settings` 
* VOSS-568: Implement customer-specific SSO URLs. See: :ref:`configure_single_sign-on_for_voss-4-uc`

  Added note that users of customer specific hosts need to regenerate SSO metadata for submission.
* VOSS-592: Productize Multi-cluster FAC Adaptation. See: :ref:`forced-authorization-codes`

  New topic: Forced Authorization Codes
* VOSS-618: Add Enhanced Provider and Customer Menu set for Provider Deployments. See: :ref:`menu-layout-best-practices`

  New topic: features and use of Best Practices Menus (Enhanced menus)
* VOSS-620: Provide warning prompts for purge data syncs. See: :ref:`data_sync_types`

  Added a note that Purge Syncs created when adding a CUCM, CUC, LDAP or UCCX server type are disabled by default.
* VOSS-634: Business Admin Portal Improvements (EKB-3035: Expose Move Subscriber in BAP). See:  :ref:`move-subscriber` 
* VOSS-651: Number Inventory Overhaul. See: :ref:`list-number-inventory-overview`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`concepts-number-status-usage`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-range-management`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-management-cooling`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-reservation`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-660: Productize Add Device to User Adaptation. See: :ref:`add-device-to-user`

  New topic: Add Device to User
* VOSS-667: Clusterwide Call Park and Directed Call Park. See: :ref:`concepts-call-park-management` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-5233: Ability to see and update the JSON data for a record in the admin portal). See:  :ref:`editing-items` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4062: Add custom boolean and string fields to Site Default Doc schema). See:  :ref:`modify_site_defaults` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4370: Make data sync fail immediately when there is an incorrect MIF). See:  :ref:`model_instance_filter` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-5199: Replace all Href instances for Views in default Menus with the Model Type of View). See:  :ref:`create_a_menu_layout` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides). See:  :ref:`field_display_policies` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-3923: Add Line Delete functionality for cases where Lines are removed from Devices). See:  :ref:`line-delete-prefs` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4570: Generic DialPlan: Add DialPlan MultiCluster push Support). See:  :ref:`concepts-nextgen-dialplan-mutlicluster` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4802: Allow system level transactions to be hidden from the transaction log). See:  :ref:`filtering_transactions` 
* VOSS-676: New Administration Portal (EKB-3318: New GUI must support the Cache Control Policy for each model type). See:  :ref:`editing-items` 
* VOSS-676: New Administration Portal (EKB-5778: Display Welcome text on landing page). See:  :ref:`business_admin_portal_custom_interface` 
* VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See:  :ref:`add_subscribers`

  New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
* VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See:  :ref:`extension-mobility-intro`

  New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
* VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See:  :ref:`standalone-extension-mobility`

  New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
* VOSS-689: Improve usability of Media Termination Point, Transcoder and Conference resources. See: :ref:`media-resources`

  New topic: added details on the management of media resources.
* VOSS-692: Reset/restart all phones in a Site. See: :ref:`reset-restart-site-phones` 
* VOSS-712: Ability to upload MOH files. See: :ref:`moh-file-management`

  New topic: Music on Hold File Management
* VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional). See:  :ref:`add_call_handler_service` 
* VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional). See:  :ref:`modify_call_handler_service` 
* VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5720: SysCallhandler: Expose 'Transfer Action' settings (under Transfer Rules tab)). See:  :ref:`modify_call_handler_service` 
* VOSS-722: Productize Voss Phone Server. See: :ref:`voss-phone-server-overview`

  New feature: added details on managing the VOSS Phone server and VOSS Phones.
* VOSS-722: Productize Voss Phone Server. See: :ref:`managing-voss-phone-servers`

  New feature: added details on managing the VOSS Phone server and VOSS Phones.
* VOSS-722: Productize Voss Phone Server. See: :ref:`voss-phones`

  New feature: added details on managing the VOSS Phone server and VOSS Phones.


Installation Guide: Release 20.1.1
-----------------------------------

* VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5299: Make run of upgrade commands in screen mandatory). See:  :ref:`screen-command` 


Platform Guide: Release 20.1.1
-------------------------------

* EKB-4115: Hourly SNMP Trap WARNING: High CPU usage. See: :ref:`snmp-trap-excessive-load`

  Removed High CPU usage.
* EKB-4149: The system download command fails when URL is percent-encoded. See: :ref:`network-uri-specification`

  Added note on percent-encoding
* EKB-4891: CLI command to install multiple patches in order. See: :ref:`installing-applications`

  Added details on new command: app multi_install. Releases: 19.3.3-Patch, 19.3.4, 20.1.1.
* EKB-5146: Manual runs of license audit do not complete (without screen session). See: :ref:`data_export_overview`

  Added a note that "screen" needs to be run before the export commands are used.
* EKB-5146: Manual runs of license audit do not complete (without screen session). See: :ref:`data_export_command_subscriber`

  Added a note that "screen" needs to be run before the export commands are used.
* EKB-5475: Update SDE to run off secondary unified nodes. See: :ref:`data_export_command_subscriber` 
* EKB-5610: Add support for tar.gz to app multi_install command. See: :ref:`installing-applications`

  Releases: 19.3.3-Patch, 19.3.4, 20.1.1.
* VOSS-612: Audit log filtering. See: :ref:`log_types`

  Added details on Audit Log Rules
* VOSS-612: Audit log filtering. See: :ref:`audit_log_ruleset`

  Added details on Audit Log Rules
* VOSS-661: Upgrade platform OS to Ubuntu 18.04 (EKB-4494: TLSv1.3 does not allow disabling of ciphers, and supercedes v1.1 and 1.2 completely). See:  :ref:`Web_TLS_Protocol_Configuration` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4964: Include install logs in log collect). See:  :ref:`sending-and-collecting-logs` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-5806: Write cluster check output to log file). See:  :ref:`sending-and-collecting-logs` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4720: Change backups to run off secondary unified nodes). See:  :ref:`create-a-backup` 
* VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5299: Make run of upgrade commands in screen mandatory). See:  :ref:`screen-command` 
* VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-4942: Limit the output of cluster check platform to only failed indications). See:  :ref:`cluster_check` 
* VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5579: Incorporate security check in cluster check). See:  :ref:`cluster_check` 
* VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5603: Incorporate cluster status into cluster check). See:  :ref:`cluster_check` 
* VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5298: Check on database weights for the cluster and report on discrepancies). See:  :ref:`cluster_check` 


Advanced Configuration Guide: Release 20.1.1
---------------------------------------------

* EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones. See: :ref:`global-settings`

  A new Global Settings entry added.
* EKB-4160: Macro function to remove non ASCII characters. See: :ref:`macro-string-functions` 
* EKB-4642: Improve RIS API data collection performance. See: :ref:`reference-activate-phone-status-service`

  New topic:  Phone Status Service
* EKB-4642: Improve RIS API data collection performance. See: :ref:`system-monitoring-config`

  New topic:  Phone Status Service
* EKB-5144: Update default Phone Status collection to be enabled. See: :ref:`reference-activate-phone-status-service`

  Indicate the "Activate Phone Status Service" setting in data/Settings is enabled by default.
* EKB-5144: Update default Phone Status collection to be enabled. See: :ref:`system-monitoring-config`

  Indicate the "Activate Phone Status Service" setting in data/Settings is enabled by default.
* EKB-5682: Timestamp on internal directory number extra6 to be Melbourne time. See: :ref:`macro-functions-time-functions`

  Added details on fn.now_in_tz.
* EKB-5780: UC app connectivity monitoring probes must be performed on each UN. See: :ref:`concepts-system-monitoring-ucapps-reachability`

  Added note that reachability is tested from all unified nodes.
* EKB-6669: Update data/Settings to skip workflows for ignored changes on device/ldap/userProxy. See: :ref:`data-sync-excluded-attributes` 
* EKB-7914: Move Subscriber - Line Template should be processed / evaluated at target site level. See: :ref:`named-macros-site-defaults-line` 
* VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync). See:  :ref:`global-settings` 
* VOSS-651: Number Inventory Overhaul. See: :ref:`internal-number-inventory-functions`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides). See:  :ref:`field_display_policies` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-3539: Add new field to Configuration Templates to define Feature Usage to enhance GUI rule filtering). See:  :ref:`create-a-configuration-template` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-4868: Create menu diff tool). See:  :ref:`concepts-menu-diff-tool` 


Provider HCS Dial Plan Management Support Guide: Release 20.1.1
----------------------------------------------------------------

* EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones. See: :ref:`global-settings`

  A new Global Settings entry added.
* EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only. See: :ref:`manage-ranges-of-dns` 
* EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only. See: :ref:`manage-single-DNs` 
* EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: :ref:`concepts-number-status-usage`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync). See:  :ref:`global-settings` 
* VOSS-651: Number Inventory Overhaul. See: :ref:`list-number-inventory-overview`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`concepts-number-status-usage`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-range-management`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-management-cooling`

  Added details on Number status; overall reorganization of Number Management content
* VOSS-651: Number Inventory Overhaul. See: :ref:`number-reservation`

  Added details on Number status; overall reorganization of Number Management content


Licensing and Subscriber Data Export Guide: Release 20.1.1
-----------------------------------------------------------

* EKB-5146: Manual runs of license audit do not complete (without screen session). See: :ref:`license-schedules`

  Added a note that "screen" needs to be run before the export commands are used.
* EKB-5146: Manual runs of license audit do not complete (without screen session). See: :ref:`data_export_overview`

  Added a note that "screen" needs to be run before the export commands are used.
* EKB-5146: Manual runs of license audit do not complete (without screen session). See: :ref:`data_export_command_subscriber`

  Added a note that "screen" needs to be run before the export commands are used.
* EKB-5431: Set the device limit to 10 for a licensed user. See: :ref:`license_detail_customer_aggregate_data_export` 
* EKB-5431: Set the device limit to 10 for a licensed user. See: :ref:`license_anonymous_customer_aggregate_data_export` 
* EKB-5454: Include patch and adaptation log in license audit zip file. See: :ref:`license-export-file-details` 
* EKB-5475: Update SDE to run off secondary unified nodes. See: :ref:`data_export_command_subscriber` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-5322: License audit report software version header updates). See:  :ref:`license_detail_customer_aggregate_data_export` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-5322: License audit report software version header updates). See:  :ref:`license_anonymous_customer_aggregate_data_export` 
* VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5299: Make run of upgrade commands in screen mandatory). See:  :ref:`screen-command` 


API Guide: Release 20.1.1
--------------------------

* EKB-3608: Support a mechanism to clear resource tags. See: :ref:`API_parameters` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-3608: Support a mechanism to clear resource tags). See:  :ref:`API-response-elements-metadata` 
* VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides). See:  :ref:`api-summary-attributes` 
* VOSS-695: Investigate and Optimise Memory Utilisation and Performance 20.1.1 (EKB-3868: Disable support for limit=0 queries on the API). See:  :ref:`API_parameters`