[Index]

Model: tool/CascadeDelete

Cascade Delete

Use this procedure to delete a provider, reseller, customer, site, or intermediate node.

Deleting a provider, reseller, customer, site, or intermediate node results in multiple related items also being deleted. Groups of items are displayed in the order that they must be deleted due to dependencies, and you can delete specific items by group. Selecting a group deletes it and all the groups above it.

Troubleshooting

Errors may occur in these scenarios:

• Import for a device is running at the time of delete, which may have potential information on the node being deleted (Cisco Unified Communications Manager, CUCxn, or LDAP devices). Cancel all imports before attempting a node deletion.
• A customized data-model was added to the node and is not supported by node deletion. The transaction error reveals the unsupported data-model. Remove the customized data-model before attempting the node deletion again.

Procedure

1. Log in as provider, reseller, customer, or hcsadmin administrator that can manage the node to be deleted.

2. Choose the appropriate node to delete:

   1. To delete a provider node, choose Provider Management > Delete Provider
   2. To delete a reseller node, choose Reseller Management > Delete Reseller
   3. To delete a customer node, choose Customer Management > Delete Customer
   4. To delete a site node, choose Site Management > Delete Site
   5. To delete an intermediate node, choose Hierarchy Management > Delete Intermediate Node

3. Choose the node to deleted from the Node drop-down, for example Provider drop-down.

4. To delete the node and all the group items dependent on it, select the Delete Node check box, for example Delete Provider check box. To delete node-specific items by group, click one of the group check boxes above the node check box.

   Important

   There is no confirmation box confirming the delete. Clicking Save starts the delete process.

5. To delete the selected node or group (and groups above), click Save.

Model Details