.. _manually_disable_user_account:

Manually Disable User Account
-----------------------------

Usually, a user account is disabled when the password has expired.
However, an administrator can manually disable a user account at any time.

.. note::

   Manually disabling a user is preferred to manually locking out a user as
   you can provide the reason for disabling.

Procedure
.........

1. Log in as provider, reseller, or customer admin.
2. Choose **User Management > Users**.
3. Click the user whose account you want to disable.
4. Click the **Account Information** tab.
5. Select the **Disabled** check box.
6. Enter the reason the account is disabled in the **Reason for Disabled** field.
   This reason will be displayed to the user when the next login attempt fails.
7. Click **Save**.