Configure Short Code
--------------------

Before You Begin
................

You must add a Site Dial Plan before configuring Short Code. Refer to Create a
Site Dial Plan.

Use this procedure to configure Short Codes. Short codes are used for abbreviated
dialing to other extensions and services.

Procedure
.........

1. Log in as provider, reseller, customer, or site administrator.

   Warning:
   
   When adding a Short Code, ensure that you select a valid site under your
   customer in the hierarchy node breadcrumb at the top of the  view. If you
   attempt to add a Short Code at any other node in the hierarchy, you will
   receive an error indicating that you must be at a site.
   
2. Choose **Dial Plan Management > Site > Short Code**.
3. Click **Add** to add a Short Code.
4. Enter a Short Code in the Short Code field using up to 16 characters
   with the following format:

   * The first character may be 0-9, or *
   * The last character may be 0-9, #, or the wildcard character X.
   * All other characters may be 0-9, . (period), or the wildcard character X.
     Only one . (period) is allowed.

   Example:

   \*2.XXX

5. From the **Short Code Type** drop-down, choose one of:

   +---------------------+----------------------------------------------+
   | Option              | Description                                  |
   +=====================+==============================================+
   |                     | The called mask maps to the Short Code.      |
   |                     | Valid entries include the digits 0 through   |
   | Called Mask         | 9; the international escape character \+ and |
   |                     | the wildcard character X. For example, a     |
   |                     | called mask of 567XXX using Short Code       |
   |                     | \*2.123 converts to 567123.                  |
   +---------------------+----------------------------------------------+
   | Directory Number    | The directory number maps to the Short Code. |
   |                     | Valid entries are digits 0 through 9.        |
   +---------------------+----------------------------------------------+
   | Pre-dot with Called | The called prefix maps to the Short Code.    |
   | Prefix              |                                              |
   +---------------------+----------------------------------------------+

6. Enter the value for the Short Code Type in the **Value** field.
7. Select the **Use Originator's Calling Search Space** check box to indicate
   that the Short Code will use the originator's calling search space for
   routing a call rather than an explicit customer CSS.

   If the originating device is a phone, the originator's calling search space
   is a combination of the device calling search space configured on their phone
   and line calling search space configured on the originating line.

8. Click **Save** to add the Short Code that you defined.
   The new Short Code appears in the table of Short Codes and it can be
   edited or deleted as required.