Manage Voicemail Caller Input Keys

You can edit caller input keys for an existing Voicemail user.

1. Log in as site administrator or higher.

2. Make sure that the hierarchy path is set to the correct node.

3. Choose Subscriber Management > Voicemail

4. Click on the Voicemail user you want to edit or click Add. For the Add transaction only, a CUC Account, including Voicemail Account Name must be created and saved before the Caller Input tab is active.

5. From the Caller Input tab, configure the default caller input keys:

   1. Click on the required key (*, #, or 0 to 9).
   2. Choose the action for the key from the drop-down list, see Caller Input.

   Additional fields are exposed when choosing certain options. For example, when you choose the User with Mailbox call action, the User with Mailbox and Transfer / Greeting fields are exposed.

6. Click Save when complete to save the caller input settings.