Bottom-Up User Management

A bottom-up approach to user management means users are configured on Cisco Unified Communications Manager (Unified CM) and synced into VOSS-4-UC. Two possible methods for bottom-up user management are:

• Sync LDAP directory into Unified CM. Do not configure the LDAP directory sync in Unified CM to use a line mask or DN pool to create the user’s primary extension. Instead, the user’s primary extension and self-service ID are generated in VOSS-4-UC, using a line mask, universal line template, and self-provisioning user profile at the site level.

  Note:

  During LDAP sync to Unified CM, the user is assigned a User Profile via the Feature Group Template associated with the LDAP directory. In order for the line mask configured at the site on VOSS-4-UC to get applied, the User Profile assigned previously must be empty or it must be named the ‘Standard (Factory Default) User Profile’.

• Use Unified CM Quick User/Phone Add to create a user and the user’s primary extension.