How to Provision Emergency Calls

There is no additional provisioning that is necessary for emergency calls. In VOSS-4-UC, 911 is provisioned as part of the United States country scheme, and 999/112 is provisioned as part of the United Kingdom country scheme. For more information, see “Emergency Handling”.

Procedure

1. When you Create a Site Dial Plan, enter the Emergency Number in the Emergency Number field. This is the Site Emergency Published Number; it is sent if the line that makes the emergency call does not have DDI. Then, if there is a callback, the Site Emergency Published Number is dialed.
2. Ensure that a Local Route group is set up with SLRG-Emer set to the Route group. Refer to “Associate Local Route Groups to a Device Pool”.