Methods for Pushing Users to Cisco Unified CM

When you manage users in VOSS-4-UC, you perform several steps to process the new users introduced into the system from the following sources:

• Synchronization from the LDAP directory
• Synchronization from Cisco Unified Communications Manager
• Manual configuration in VOSS-4-UC

One step is to push the user to the Unified CM assigned to the customer and site where the user was added. You can push the user to Unified CM from VOSS-4-UC in two ways:

• Automatic Push - Enabled or disabled using the Auto Push to CUCM check box from Site Management > Sites
• Manual Push - Performed from User Management > Manage Users

There are various options available in VOSS-4-UC for configuring users with phones, lines, and features. Depending on the option you choose, you can automatically push users to Unified CM.

To determine whether to automatically push users to Unified CM, consider the following guidelines:

• When users are synchronized into VOSS-4-UC from an LDAP server, or the users are configured locally on VOSS-4-UC, and then the Subscriber Management > Subscribers menu is used to provision phones, lines, and features for those users, we recommend an automatic user push to Unified CM. It does not matter whether you perform the Subscribers configuration through the GUI, bulk loaders, or API. We recommend automatic user push to Unified CM in all cases.
• When users are configured locally on Unified CM and synchronized into VOSS-4-UC, the users are already on Unified CM, so automatic push to Unified CM is not required.