Dial Plan Model Overview

The Dial Plan Model was formalized to facilitate a common basis for all the translation patterns, partitions, and calling search spaces, and provide consistent naming conventions. The model included G1 (Flat Dial Plan), G2 (Generic Dial Plan) and G3 (Shared Architecture Dial Plan) inter- and intra-site calling patterns. The model evolved to provide structure and consistency across deployments but was cumbersome to manage.

The Dial Plan Model in VOSS-4-UC 10.x/11.5(x) leverages templates and workflows in VOSS-4-UC 10.x/11.5(x) using json files to implement the model. The new model is more flexible and is designed to simplify dial plan management wherever possible.

The Dial Plan Model in VOSS-4-UC 10.x/11.5(x) consists of four basic, predefined call types:

  1. Directory Number = Site Location Code (SLC) + Extension, no Inter Site Prefix (ISP) in SLC
  2. Directory Number = SLC + Extension with ISP as part of SLC
  3. Directory Number = SLC + Extension and without ISP, can be with or without Extension Dialing Prefix (EDP)
  4. Directory Number = Flat Dial Plan (no SLC)

These four dial model types encompass all the functionality that was available on the previous Dial Plan Model, but in order to offer flexibility for service providers, the four types can be extended with custom schemas. Customization is managed through discrete, selectable elements in VOSS-4-UC 10.x/11.5(x).

The Dial Plan Model provides flexible features such as:

  • Dynamic Class of Service
  • Country Dial Plans
  • Blocked / Non-blocked numbers
  • Call Manager groups
  • Flexible routing
  • PSTN prefix per country per customer. The first site of the country of the customer sets the PSTN prefix for all other sites of the country for that customer.

In VOSS-4-UC 10.x/11.5(x), the administrator is asked at either the customer or site level to fill in a template which determines the Dial Plan Model that is delivered to the Cisco Unified Communications Manager and sites.

At the customer level, the Dial Plan Model is based on the following configuration elements:

  • Is SLC-based dial plan required?
  • Does the customer require inter-site prefix (ISP)?
  • Is inter-site prefix required as part of SLC?
  • Is the ISP part of the Directory Number?
  • Is the ISP included in the Voice Mail ID?

At the site level, the Dial Plan Model is based on the following configuration elements:

  • Site Name
  • External breakout number
  • SLC
  • Extension length
  • Extension Prefix required
  • Extension Prefix
  • Published number
  • Emergency number

High level work flows manage the following in VOSS-4-UC 10.x/11.5(x):

  • Locations, Region and Device Pools per site
  • Call Manager Groups at the Provider/Reseller/Customer level
  • Local Route Groups Names at the cluster level
  • Default and custom Customer and Site level dial plan schemas
  • Voice Mail
  • Routing
  • Emergency Calling Line Identification
  • Inventory Management
  • Gateway Management