Create an Entitlement Profile

Before You Begin

Define an Entitlement Catalog at or above the hierarchy node where you create an Entitlement Profile (see Create an Entitlement Catalog).

The Entitlement Catalog restricts the service and devices that can be entitled in the Entitlement Profile. An Entitlement Profile can further restrict services and devices a user is entitled to. However, it cannot expand the services and devices beyond the restrictions defined in the Entitlement Catalog.

Entitlement Profiles are used to define the services and devices a user is entitled to. An Entitlement Profile can be assigned to a user in these situations:

• When you sync the user into VOSS-4-UC from LDAP.
• When you sync the user into VOSS-4-UC from Cisco Unified Communications Manager.
• When you create or modify the user in VOSS-4-UC using Subscriber Management or User Management.

Note

The Maximum Number of Devices and Maximum Number of Devices in a Group are limitations for each individual user, not for all users in the system.

Procedure

See procedure below for clarity if required:

1. Log in as provider administrator.
2. Set the hierarchy path to the location where you want to create the Entitlement Profile.
3. Choose Entitlement > Profiles.
4. Click Add.
5. On the Profiles screen, complete at minimum, the mandatory Entitlement Profiles fields.
6. Click + next to Device Groups to add more device groups to the Entitlement Profile if required.
7. Click Save.

The Entitlement Profile is defined and can be assigned to users.

Entitlement Profiles Fields

• Contact Center Management

Field	Description
Name *	Entitlement Profile name. This field is mandatory.
Description	An optional description of the entitlement Profile
Default Profile	Select this check box to make this Entitlement Profile the default for the hierarchy node. Any previously designated User Entitlement Profile automatically has this check box cleared.
Voice	Select this check box to entitle voice services.
Voicemail	Select this check box to entitle voicemail services.
Presence	Select this check box to entitle presence services.
Extension Mobility	Select this check box to entitle Extension Mobility services.
Single Number Reach	Select this check box to entitle Single Number Reach service.
WebEx	Select this check box to add the WebEx service to the profile.
CMR	Select this check box to add Collaboration Meeting Rooms (CMR) service to the profile. Select WebEx service to select CMR.
Webex Teams	Select this check box to add the Webex Teams service to the profile.
Contact Center	Select this check box to add the Contact Center service to the profile.
Maximum Number of Devices *	Specify the maximum number of devices allowable for the Entitlement Profile. This field is mandatory. The maximum number cannot exceed the total of the maximums for the entire device group included in the Entitlement Profile.
Device Group *	Choose a Device Group to include in the Entitlement Profile. This field is mandatory.
Maximum Number of Devices in Group *	For the selected device group, specify the maximum number of devices allowed. This field is mandatory. The maximum number for any device group cannot exceed the maximum number of devices for the profile.