Line Delete Preferences

When deleting a phone, device profile or remote destination profile from VOSS-4-UC, the line or lines (Cisco Unified CM lines) in use by the phones or devices are not automatically deleted.

Line Delete Preferences provides the ability, for a reseller administrator (or higher) to control whether the lines are deleted when deleting the phone or device, or updated (using values contained in a specified configuration template).

A new menu (default = Customizations > Line Delete Preferences) allows the configuration of the following:

  • Allow deletion of a line
  • Allow update of a line
  • Configuration template to use for update (if enabled)

When:

  • a phone, device profile or remote destination profile is deleted
  • a line is deleted or changed from a phone, device profile or remote destination profile

then the following logic applies:

Allow Line Deletion if unused

  • If the line is not shared with another phone or device, the line will be deleted and the number inventory updated.
  • If the line exists on another phone belonging to the same user as the deleted device, no action is taken.

Allow Line Update after Device Deletion

  • If the line is not shared with another phone or device, the line is updated with the details from the selected configuration template.
  • If the line is shared with another phone or device belonging to another user, the line is updated with the details from the selected configuration template specified in Line Update Configuration Template name.
  • If the line is shared with another phone or device belonging to the same user, then no update is performed.

Note

To determine the user associated with a phone, the owner ID must be set on the deleted phone.

Affected Models

  • Model Type: device/cucm/Phone
    • Operation: Delete
    • Phase: Post Execution
    • Workflow: LineDeletion_PhoneDataSync_PWF
    • Synchronous: False
  • Model Type: device/cucm/DeviceProfile
    • Operation: Delete
    • Phase: Post Execution
    • Workflow: LineDeletion_PhoneDataSync_PWF
    • Synchronous: False
  • Model Type: device/cucm/RemoteDestinationProfile
    • Operation: Delete
    • Phase: Post Execution
    • Workflow: LineDeletion_PhoneDataSync_PWF
    • Synchronous: False