Prerequisites

End-user provisioning with VOSS-4-UC depends on the completion of the following customer onboarding tasks:

  • Devices defined (Cisco Unified Communications Manager, UC applications, WebEx)
  • Network Device Lists (NDLs) created
  • Single Sign On enabled, if necessary
  • LDAP integration enabled, if necessary
  • Any customer equipment to be monitored defined
  • Customer sites defined with associated NDLs
  • Directory Number Inventory configured
  • Voice Mail service defined and associated with a customer

See also Example Fulfillment Procedures.