Check User Provisioning Status

Procedure

  1. Log in as provider, reseller, or customer administrator.

  2. Choose User Management > Provisioning Status.

  3. This information is displayed for each user that is visible to the administrator:

    Field Description
    Username User’s username.
    CUCM Server Cisco Unified Communications Manager to which the user is synced.
    LDAP Server LDAP from which the user is synced.
    Synced To Hierarchy level where the user was originally synced to or created at.
    Hierarchy User’s current hierarchy node.

    You can sort the table by clicking on the field headings. You can search any field where a magnifying glass appears when the cursor is on the field heading.