Model: data/MSDefaults

Microsoft Defaults

The Lync/Microsoft Default settings provide a mechanism for ensuring that the Quick Add Subscriber and Subscriber Management automation templates apply the settings that are appropriate for a specific environment (i.e. site or customer). When adding a subscriber using the Quick Add Subscriber automation template the Quick Add Groups are applied once the Lync/Microsoft details are applied.

More particularly the settings that are applied to Microsoft Lync / Skype for Business users can be defined:

• By Lync/Microsoft Defaults instances at a higher level of the VOSS hierarchy (e.g. customer) level,
• Overridden(1) with Lync/Microsoft Defaults instances at a lower (e.g. country, site, department, etc depending on how the hierarchy has been configured) level, or
• Overridden(1) by Quick Add Groups selected in Quick Add Subscriber templates.

(1) Overridden: When a policy is defined in the Lync/Microsoft Defaults it will be overwritten if defined in an instance at site level or in the Quick add groups.

NOTE: This mechanism will be referred to as the policy applicable to the user or just applicable policy.

Default Lync / Skype for Business Polices

VOSS can be used to configure the following Lync/Skype for Business policies based on the business hierarchy of the user.

Enterprise Voice Configuration:

• Dialplan
• Voice Policy

Advanced Policies:

• Conferencing Policy
• Persistent Chat Policy
• Mobility Policy
• External Access Policy
• Client Version Policy
• PIN Policy
• Location Policy
• Archiving Policy
• Client Policy

Default Voicemail Policies

Quick Add Subscriber operations with the Voicemail option selected operate as follows:

• When 'Exchange UM for Voicemail' is checked
  • An Exhange Mailbox is created if it does not exist and
  • The Exchange Mailbox is enabled for Unified Messaging (UM) using the Skype for Business Line URI provided it is not already enabled.
• Otherwise Cisco Unity Connection is used for voicemail in a multi-vendor solution.

NOTE: The user will only see Voicemail in the Quick Add Subscriber user interface and the defaults will define whether Unity Connect mailbox or Exchange UM is provisioned.

The default Exchange UM Mailbox Policy used when enabling Exchange UM can be specified unless overridden by Quick Add Groups.

Extension Length

The VOSS-4-UC Number Inventory can be used to manage Direct Inward Dialling Numbers (DIDs) and/or Extension Numbers.

Numbers in the Number Inventory that start with a '+' are considered DIDs.

Features that make use of the VOSS-4-UC Number Inventory selector can derive the Extension at the selected site from the selected DID using the Extension Length configured by the Microsoft Defaults of the site.

VOSS-4-UC supports Extension Lengths between 3 to 7 digits.

Using Extension Length in Microsoft Defaults to derive Extension Numbers from DID numbers

When editing Microsoft Lync / Skype for Business LineURI of users or other features such as Conference Dial-in Access Numbers the Extension Length setting in Microsoft defaults in is handled as follows:

• When user selects an Extension from the VOSS-4-UC Number Inventory the LineURI is set to tel:+<EXT>;ext=<EXT>

• When he user selects a DID from the VOSS-4-UC Number Inventory the LineURI is set to tel:<DID>;ext=<Last 'Extension Length' digits of the DID>

• When does not change anything or enters the LineURI according to the Microsoft Lync / Skype for Business format (i.e. starting with 'T' or 't') no further processing of the LineURI will take place. This allows control of

  • the users DID (e.g. tel:+27215252020;Ext=2020) as the user's E164 phone number or,
  • the Operator Number (also called PSTN published number) as the user's E164 phone number.

  Examples:

  • A user with a LineURI of tel:+27215252020;Ext=2020 has been assigned a DID of +27215252020 and an Extension Number 2020.
  • A user with a LineURI of tel:+27215252000;Ext=2020 has been assigned Extension Number 2020 while the switchboard operator's number +27215252000 will be presented as the user's caller ID when the user makes PSTN phone calls.
  • A user with a LineURI of tel:+27215252025 has been assigned DID of +27215252025.

Updating the VOSS-4-UC Number Inventory

When DIDs and/or Extension Numbers selected as the LineURI, Phone Number or Extension are stored in the VOSS-4-UC Number Inventory the status (used and/or available) of the Extension Numbers and/or DID numbers will be updated accordingly.