[Index]

Model: data/File

Manage Greeting Files

This option allows you to independently upload previously created greeting (.wav) files, which can be used when adding or updating call handlers at a hierarchy level.

  1. Click Auto Attendant > Manage Greeting Files.
  2. Click Add.
  3. Click Browse to select the required greeting file from the directory in which it was saved.
  4. Enter an optional description to uniquely identify the greeting file.
  5. Click Save.

Uploaded greeting files are available to use on the Record/Playback and Upload Greeting tabs when you modify a call handler, see Modify an Auto Attendant Call Handler Service.

Manages a file in the system

Model Details

Title Description Details
Filename * Name of the file to be saved
  • Field Name: filename
  • Type: String
  • Format: file
File Name Id Unique Id of the file to be saved
  • Field Name: filename_id
  • Type: String
Description Purpose of the file
  • Field Name: description
  • Type: String
API reference for data/File