.. _voicemail:

Voicemail: Overview
-------------------

The Voicemail interface (default menu **Subscriber Management > Voicemail**) allows
an Administrator to add, modify or delete Cisco Unity Connection (CUC) Voicemail
users and their associated Voicemail services from a single tabbed form.

The users and associated services added through VOSS-4-UC are also added to Cisco
Unity Connection Voicemail system.

Complete the required fields on the tabs and click **Save**. The following
can be added or edited using the Voicemail interface:

* CUC Account. See also :ref:`unified-messaging-account` (only one per subscriber
  can be added in VOSS-4-UC).
  
  * If you select an existing subscriber the email address is auto-populated.
  
* Alternate Extensions. Alternate extension numbers available to the CUC
  Voicemail user. See also :ref:`add_alternate_extension`.
* Message Actions. Actions to determine how incoming Voicemail, Email, Fax and
  Receipt messages are handled. If the selected message action involves relaying
  the message, you must enter a valid email address in the **Relay Address** field.  
* Credentials. Password and PIN configuration.
* Notification Devices. Devices used to notify the CUC user of Voicemails sent
  to the user. **SMS** notification is only available if an SMPP Provider has been
  added on the relevant Voicemail server. See also :ref:`add_additional_notification_devices`.
* Caller Input. These associate the caller input keys to specific actions. You can
  choose an action to associate with each key by choosing it from a drop-down
  list. See also :ref:`manage-caller-input-keys`.