View Users

Use this procedure to view users at or below any hierarchy node.

Procedure

  1. Log in as provider, reseller, customer, or site administrator.

  2. Set the hierarchy path to the desired hierarchy node.

  3. Choose User Management > Users.

    A list of users that exist at or below the selected hierarchy node is displayed. Most fields are self-explanatory, except for the following:

Field Description
User Type

The following values are possible:

VOSS-4-UC Only

Indicates that the user has been manually created in VOSS-4-UC and has not been synced from LDAP or from Cisco Unified CM.

CUCM Local

Indicates that the user exists on both VOSS-4-UC and Cisco Unified CM, and is not synced from LDAP. The user may have been created first on VOSS-4-UC (top-down) or created on Cisco Unified CM and synced into VOSS-4-UC (bottom-up).

CUCM-LDAP Synced

Indicates the user exists on both VOSS-4-UC and Cisco Unified CM, and has been synced from LDAP into Cisco Unified CM.

VOSS-4-UC-LDAP Synced

Indicates the user has been synced from LDAP into VOSS-4-UC. The user may or may not exist in Cisco Unified CM.

Unknown

Indicates that a model used to determine the User Type cannot be found. See the transaction log for details.

blank

Indicates that the user existed prior to the addition of the User Type field. You can run a user audit to update the value. See below.
Hierarchy The current hierarchy level of the user. The value reflects any user moves that have occurred. To view the original hierarchy node of a user, see below.
  1. Click any user to see additional information about the user.

See also: