User Management Overview

Users are added to VOSS-4-UC from these potential sources:

• Synchronized from LDAP
• Synchronized from Cisco Unified Communications Manager
• Bulk loader template
• Manually created

Typically, users are associated with a site. You can create move filters to automatically assign users to sites when they are synchronized from LDAP or Unified CM. Bulk loaded and manually created users can be moved using filters or by individually selecting users.

There are two categories of users, local administrators and end users. The local administrators can be assigned to any of the hierarchy nodes (provider, customer, site). End users can only be assigned at the site level.

If an Identity Provider server is deployed at a hierarchy node above the site, you can configure VOSS-4-UC to provide Single Sign-On support for users created or synchronized at that hierarchy node.

Conflicts between users synchronized from different sources are handled according to the strategy described in Managing Duplicate Usernames. For information about user password management, depending on the source of the user, see Password Management.

Users associated with a site can be pushed to the Unified CM that appears in the Network Device List assigned to that site. Once pushed to Unified CM, users become subscribers that can be provisioned with various collaboration services.

If a user’s language is not explicitly set, the language is inherited from the nearest hierarchy node (at or above the user node) that has a default language. If no default language is set anywhere in the hierarchy at or above the user node, the language is set to English.